QuickBooks Q&A

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Is anyone else having trouble not being able to add a new customer or edit a current customer?

Quickbooks is suppose to send a 1099-K every year and I believe they walked me through finding it on-line and printing it, but I have been unable to find it again this year.

My template subject line for invoices has been changed to random subject lines, such as: Your invoice is ready! Pay this invoice, Amount: I send batch invoices and cannot figure out how to turn the AI feature off. Help!!!!! Please.

Hi, is there a way to pull customer information onto a payment link so that it's prefilled when sent to a customer?They are using QuickBooks Online

Phone number change help please

We were just charged $115 nine times totaling $1,035. Please refund all but 1 of those charges right away. We don’t subscribe to QuickBooks payroll. 

Is it possible to add barcodes to my templates, so that they are available to scan when I print a form?  For example, on my purchase orders, so they can quickly be scanned when receiving items?

I have been using quickbooks for over 25 years and done almost 27,000 invoices. I am a small company and like to keep things fast and simple. The current shipping manager has been just fine all these years. When quickbooks tried to force us to use the new shipping manager earlier in the year it was useless. Obviously they knew this because they have extended the start date about 6 months, I guess to iron out the wrinkles, now there is a new start date showing it will convert over next week. I tried it for the heck of it and it is still far from ready. As for making it easier, that is a joke. And of course trying to get support from quickbooks about it is useless. I tried this last week and the tech admitted to me that they know nothing about it. She tried to help me and she was learning right along side of me and finally told me it was a shipstation issue and I should contact them. The first things I noticed was it was not showing my negotiated fedex rates and showing only the full cha

I have a backup that is stuck in queued status and am unable to run "copy" company feature

Error: e is not a function. (In 'e(n)', 'e' is undefined) error when attempting to use the Export > To Quickbooks Online function from QB 2020 on a mac. Haver Rebuilt and Verified data and relaunched QB. Still error. Thanks. 

We have not been able to use the new Shipping module in QBDT since we were forced onto the new module a few months ago. It doesn't recognize our Stamps.com account, or our FedEx account (even though we set them up using QBs instructions). Now I have to use separate applications to manage my shipments!  Please at least let us access the previous version until you get the new one working for everyone. I am very unhappy with this.

The search bar for searching invoices (next to status/date) is missing from the invoice tab- in other words there is no way to search for previous entered invoices.

Hi,I created a payment in QuickBooks Online using the following JSON:{"Payment": {"CustomerRef": {"value": "58","name": "Data safe test"},"PaymentMethodRef": {"value": "4","name": "MasterCard"},"PaymentRefNum": "136812","PaymentType": "CreditCard","CreditCardPayment": {"CreditChargeResponse": {"CCTransId": "MT1580260323","Status": "Completed","AuthCode": "tst940","AvsStreet": "Pass","AvsZip": "Pass","TxnAuthorizationTime": "2026-03-10T02:53:35-05:00"}},"TotalAmt": 49.00,"TxnDate": "2026-03-10","Line": []}}The payment is created successfully.However, when I open the payment in the QuickBooks Online UI, the Payment Method always shows Cash, even though I passed PaymentMethodRef as MasterCard.Additional observations:The payment does appear in the MasterCard payment method report, which suggests that the correct payment method is being saved.

I can no longer see or access my top icon bar after the latest update to QB Pro Plus 2021. How do I get it back?  I rely on this option for efficiency.  Help me get it back.  This hasn't happened with all my files just one in particular.

Llámame

Por que raso no me an tranferido mi dinero que cobre poredio.de El app

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I want the $10 plan for my account..

I am migrationg from win10 to win11 and the process stops at the screen with quickbooks has reached the maximum amount of users.... and I cannot continue from there.

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Trying to get transactions from Wells Fargo account to import into Quickbooks Self Employed. It's connected from both ends as far as I can see but when it gets to the importing transactions, it asks to click the account you want to import and there is nothing to click on. It's blank with just two lines. So I tried just clicking on the CTA for next and I get the loading screen where it says this might take a while. And when it's finished it doesn't import anything at all.

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I reinstalled Enterprise 15.0 on a new machine because the old machine died.  I used the original license.  To complete the activation, I entered the E-mail address, then the phone number, then the zip code that the previous treasurer used.  Nothing worked.  How do I activate the re-install?

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