QuickBooks Q&A

When clicking on "start unscheduled payroll" a pop-up appears about the new overtime tracking, when I go through the screens, I receive an "unrecoverable error".  This has happened for other users too. 

323

6 months ago

betmargolftreasurer

Banking

Why won't the system let me make a bank deposit into undeposited funds? It keeps saying"Select a bank account for this Deposit" Which has already been selected. Help??

No text available

392

6 months ago

HICatLady

Employees and payroll

why won't my w9 info save?

I'm trying to save tne W9 I entered the info and it says it is incorrect or missing. It doesn't say what's wrong and I'm typing EXACTLY what I was given. Another W9 I entered exactly as they gave me. I click save and it does NOTHING. Never saves. When I finally reload the page becaues I've given up, it says it's incorrect or missing.

Does anyone know how to fix a bank error 103 when the sign on info is correct and Quickbooks still doesn't pull the transactions in from the bank?

I have Farmers Federal Credit Union business account and didn't pull in 3 months worth of transactions. It says it's connected to my bank and still doesn't work. I'm getting an error 103

462

6 months ago

coursesofaction

Reports and accounting

A client want to use bills of materials to assist is pricing their products, but most of the subassemblies come from overseas - average cost doesn't accomodate current tarriffs

a manuacturing client using sub-assemblies and materials form overseas is looking for a repport that will assist them in quoting Assemblies sold to customers 

272

6 months ago

marla15

Employees and payroll

When setting up a reimbursment for S-corp owners health insurance, does that amount get added to the paycheck or do I need to add that amount to the gross pay?

I can see the A-Corp owners health insurance listed as Other Pay on the pay stub, but the extra money wasn't included in the paycheck.

If you use QB desktop to email invoices to customers, you need to look at the email format QB is sending now. Check your sent folder and look at what they are sending now.   I spent the better part of the afternoon trying to get the old template back (November 2025 version) back with no luck.  BEWARE!  Screenshots of old template and new are attached. Anyone find a work around for this disaster?

421

6 months ago

Precisionnemtcpa

Employees and payroll

My employee's W2s are in draft mode and I can't figure out how to get my EIN and State number to show up on them so they are all incorrect. Can you help?

No text available

442

6 months ago

chris-cummins

Do more with QuickBooks

i have QB online. is there a backup feature? I need to restore my books from before 6/23/2024

No text available

Looking for a program to enter our farm taxes that catagorizes, sub totals, etc. Our very old program was lost when the computer crashed. We only use this for maybe a month or two

No text available

Backup configuration for QBO after migrating from Desktop Pro

We just migrated from Desktop Pro to QBO Advanced.  I went to settings to ensure my dropbox backup was still in place, but my only option was Google Drive.  Is this it for options?  We don't use Google drive, our accountant has access to certain files in Dropbox already.  Is there a way for Google Drive to save it to Dropbox?Thank ya'll in advance! Patty

When i try to link my capital one card the values are not aligned with my statement

No text available

352

6 months ago

ginny-campbell60

Employees and payroll

Im getting the message "Provide critical tax information ASAP.We're missing some important information we need to pay and file your payroll taxes" but which info?

No text available

when charging a regular customer, we are getting an error that there is no card saved, but it is there in their account.How can I correct this glitch?

It continually happens over and over with different customers, but mostly when we go to their actual account and choos the drop down box to create a new transaction. Anyone else having this issue?

I am struggling with connect between Shopify Balance and Quickbook Online. how do you make both linked?

No text available

Is there a way to disable AI features?

I do not like these features, and find them intrusive when I am trying to complete tasks. I would like to disable them all.

101

6 months ago

shortcut1New Member

Other Questions

How do I get Invoices to sort in order when Receiving a payment?

I have customers that pay multiple Invoices on one payment, but the RECEIVE PAYMENT screen only sorts Invoice's by date ?!  and does not sort them by Invoice #    .. the only option to FILTER is by date???   

Yesterday I made a error in completing the writing of a payroll check that has not been issued yet. Is it best to Delete or Void it. before rewriting a new check.?

Yesterday I made a error in completing the writing of a payroll check that has not been issued yet. Is it best to DELETE or VOID it. before rewriting a new check.?

30 day free trial soloprenuer cant create new rule (shaded grey)?

30 day free trial restrictions?

What would keep my entries from updating general ledger accounts?

Is there a lockdown feature that would prohibit entries from updating general ledger accounts?

Need to file a 1099 NEC, but I have 2 different accounts for 2 companies with the same EIN. I need to file the amounts together, Can I do that on quickbooks?

I don't think there is a way on QB without changing your reports?

Intuit Login Window Hangs, Hourglasses Inside Quickbooks Desktop

For users that have Quickbooks Desktop roles that require an Intuit account linked to their email id, in a new deployment, the window which would normally display a login prompt is just hour glassing. This was not happening at the previous site/deployment where Quickbooks users worked. My proxy team reports that no internet traffic is being blocked. While I am skeptical of this, I'm wondering if the QB community or engineers have any experience with this issue.  

How can I print employee W-2s from 2024?

I wasn,t given an answer

Merchant account closed with payments on hold for unknown reason!

My merchant account has been closed unexpectedly and I have client payments that were already paid but not deposited to me! I have now read countless issues of people in the same position as me, and no one seems to be able to help. I have a large payment on hold in my account since last week, even after providing the requested bank statements. Only to log in a few days later, and see my payment deposit is on hold and marked as 'EXPIRED' . I am told my phone representatives that my merchant account has been closed for an unknown 'business decision'. This is awful. I feel I have just been ROBBED and will never see that money I worked so hard to receive. Truly horrible service. I am praying  someone can resolve this for me.

I filed 1099 NECs via QBO but none of my vendors have received them. Is this happening to others?

Tax year 2025 1099s should have been mailed to recipients but as of 2/2 none have received them. Is this a broader QBO issue?

181

6 months ago

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