QuickBooks Q&A

Don’t like the change in QB view. Want to change back to classic view

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Search bar at top not working or Advanced Search

Hi!I own a vintage store and currently have about $150k in 'inventory assets' aka vintage stuff in my store. However, I'm realizing these assets are not documented anywhere in Quickbooks, which affects my balance sheet. I think my chart of accounts are off. I don't use quickbooks to manage my inventory. I use my own website. When I make purchases with my credit card, I categorize those purchases as COGS, and when they sell, the deposits from my website are categorize as Sales. Therefore, the 'COGS' line on my P&L is not actually cost of goods sold within that period, it's just the cost of inventory. For instance, let's say in 2023 I don't buy any new inventory, and I sell everything in my shop. My P&L will say $150k in sales and $0 in COGS, which isn't technically correct - those goods sold did in fact cost money. My questions are:1. Does it matter that I'm using COGS for Cost of Inventory? Are the two more or less interchangeable?2. If it matters, and I should s

I don't know if this account is an administrator, I don't have permission to add sub accounts

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Even with the simplest of searches that should return a lot of items I get nothing.

need to lower beginning balance in reconciliation

how to change quickbooks on line to desktop view

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My passkey for QBO worked fine until recently. In the last couple of weeks, QBO prompts me for the passkey, and when I authenticate, it takes me to the login screen where it requires my password. I have cleared cache & cookies, and I have deleted and recreated the passkey several times. Nothing has fixed the issue.

I submitted documents to help resolve an issue that I was having. I would like to find those documents that I sent. Is there a way that I can locate the previous Customer Support Case in QB?

I can not pull up w2 from 2023 how do I get access to these w2s

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Hi, just recently I am having several issues when converting from a sales order to an invoice.Just to clarify, everything I sell in "non-inventory".I have my sales guys create sales orders that show the estimated quantity they sold and the sales amount. Then I run a report that shows the open sales orders by that sales rep. I open the sales order and click on create invoice. Issue #1 - Here is where the trouble starts. I override the estimated quantity with the actual quantity sold. If it is greater than the estimated amount, everything works great. If it is less than the estimated amount then I get a NEW warning that lets me know it is a different amount. This is new. How do I make the warning go away. I have never had to adjust the sales order to match the invoice amount.Issue #2 - In the past, when I created an invoice from a sales order QB would automatically close out the sales order and show it as invoiced in full. It does not do that anymore and it shows an open balance on

We changed to QB online from QB desktop and now cant find the things i need

Run a report on Contractors expense only

  Terrible Customer Service and Misleading Information from QuickBooks I am beyond frustrated with QuickBooks’ phone customer service and the outright false information they provided, which has caused significant issues for my business and our clients. Over a year ago, I noticed that our account was set up for online payments, which we explicitly did not want. I called to ensure this feature was disabled, and the representative assured me that as long as the options were turned off and my bank account wasn’t linked, no transactions would go through. I trusted their word and moved on. Fast forward to now, a client made a payment through a link that was supposed to be inactive. To my shock, the money was deducted from our client’s bank account! I immediately called QuickBooks to reiterate that we had opted out of this service long ago. Their response? “There’s nothing we can do.” They told me the only way to resolve this was to fully set up my bank account to receive the client’s pa

Not just an entry, an "adjusting" entry.

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