QuickBooks Q&A

Good afternoon, Back in February I needed to switch banks. Unfortunately, the bank that we switched to charges a fee for WebConnect Bank Feed, so I download my transactions manually (and I am ok with that). The issue is since April, I have noticed an accumulation of transactions in the various accounts that I am working with. To date, I have 18 accumulated transactions in one account, 11 in another, and 2 in another. Here is what I do: Log-in to my QBD Premier Plus Edition 2024 (annual subscription and is current)Log-in to my bankselect the appropriate account and click the ".qbo" to download my transactionsreturn to QBD, open bank feed, select account and view the downloaded transactions.I approve those that are current; however, I deleted (once again), ignore (once again) all those repeated transactions that have already been added, reconciled, etc.  How can I stop this from happening over and over.Thank youJoyce S

I'm trying to figure out if it's possible to change the size of a field.  For example, adding a new expense account.  When I'm typing in the account name, I need it to allow more characters.  Is there any way to be able to adjust the data field size?

Hello! Who can help me? I'm having trouble with the invoices I issue on my cell phone, and the customer's signature isn't showing when I email it to them.

  App is not working I can’t invoice or find invoice history

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My company information is not there when I resubscribed. How do I get it back?

App sucks?

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The support team reference this page for instructions on how to do it: https://quickbooks.intuit.com/learn-support/en-us/other-questions/changing-the-background-of-quickbooks-to-dyslexic-friendly/00/935119 However,  I don't see the themes option show here? I'm using Firefox on Windows 10, fwiw.  

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i need the time spend on my clients and dont see such a feature

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When I renewed my payment method the information has not come back. Mileage, invoices estimates and customer information is all gone

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Hello,Could someone please tell me how to find the tap to create a customer type? I have QB online plus, but after the page upgrade, the customer type tap disappeared from the top right of the page under customer.

I haven’t been able to login to the mobile app since 10/25. Desktop version is working.

How do I talk to somebody now about my account?

Greetings, I have Enterprise Solutions 24.0.  I also have 11 locations in three states.  Each location either produces or accesses its A/R.  Nothing else.  When QB was affordable, I didn't mind paying for each location to have its own license.  That has no longer become viable.  I really need help using Enterprise to reduce the number of licenses I need.

one business with 5 locations and i keep the sales separate using 5 different email log in to each location

Is there any setting that I need to adjust in order to accomplish this? I don't get an error when I try to import this J/E...rather, when I am on the column header mapping screen and click the green "Next" button...nothing happens. Thank you for any guidance you can provide!

Hello, I help with IT at my place of work and I am trying to figure out what might be going on. We use Quickbooks Enterprise 14, and it has been working fine until recently. Now, when we write a check and go to print it or save the entry, the program pauses and the mouse cursor shows the "busy" icon for 5 seconds or so every time. When our accountant is doing bank rec at the end of the month, this extra time adds up and becomes annoying. I tried re-installing Quickbooks but it didn't make a difference. (I was going to reinstall Windows fresh, but it dawned on me that it doesn't seem to be affecting other programs.) What do you think could be the culprit?

I have been having this issue for the entire year of 2025. QB can't file our quarterly taxes due to an incorrect employer PFML.(STATE TAXES)  I have sent in tax resolutions, done chats, done phone calls. Nothing as worked. No one in the tax department is reachable. I have done screen shares and had QB support look at our rates. They tell me they are correct and that they will be able to file our quarterly taxes. Then 5 days before they are do I get the email that they can't file for us due to the "incorrect" amounts. No one can tell me where the amount is incorrect. They keep telling me to get with a tax specialist. I've done this. They tell me to call the state. I have done this. It is not the state rejecting QB trying to file our quarterly taxes. We have the assisted payroll and QB filing these forms is included in the price we pay for this service. QB can do all of our deposits and everything else for our quarterly taxes except file the forms. Which is not a simple thing to try

Just trying to better unsderstand the integration between QBO and Mailchimp. We are an HOA and when a proetery sells, we inactivate the current Customer record and create a new one. We need to ensure that the email that was associated with the now inactive Customer gets deleted from Mailchimp.

In QuickBooks Desktop, I've put credit card rebates in an income account, but then they are on the nonprofit Statement of Financial Income and Expense (P&L statement). I'd rather use a contra account as a subaccount of the credit card account because it's really not income. I tried setting up such an account, but using the Credit Card refund form, I got unwanted offsetting entries. Short of making a journal entry, what am I doing wrong?

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