QuickBooks Q&A

my Quickbooks Balance in my Chart of Accounts does not show up for each category. Some categories do show a balance or $0.00, but not all. When I click on view register or run report I am able to see the list, but the balance does not show in the Quickbooks Balance column.  I have confirmed in settings that Quickbook Balance is turned on.  For instance, I know that I have "insurance" category expenses entered, however there is not amount showing in the Quickbooks Balance column showing up.  If I click on the associated Run Report button, I can see the transactions.  I would like to be able to glance at my Quickbooks Balance column and see all balances.

Hello, I always have pre-saved special instructions listed on our purchase orders in the "Your message to vendor" field (we added them in purchase order settings) and none of our vendors are getting that field on our purchase orders. I checked settings and everything is still there and correct. The field still shows up while I'm creating a new purchase order but then drops off once printed or emailed.  I went back into settings to see if making some changes to the text would fix the issue. When I tried to type, all of the characters would work except for the spacebar (?). I tried clearing the cache and tried using a different browser with the same result. As a work around I typed some changes and copied and pasted the new info into the field - which it did let me do. However when I tried printing a test purchase order there was no change, the field still dropped off the page altogether.  Anyone else having this issue? Can I get some help please? Drew

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My new employee can't sign on to Intuit because he had an old phone number on another profile. How can he fix this?

I am reconciling my saving. Everything matches my bank statement. Why is it out of balance?

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We use mod med as our invoicing system

I am new to quickbooks.  I paid employee retirement like an invoice (enter bill, paid bill).  I realize now I should have gone through the payroll liabilities.  How can I correct this?  The check has already been mailed. 

It seems like geofencing only lets people clock in once they arrive. It also seems like in order to track commute distance, employees must clock in. Is there a way to do both?

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I can email the estimate, but would like to be able to text it instead. Thank you!

We are using a new QB online file with a different chart of accounts that our accountant set up, but I'd like to keep the old one just in case.

 I am trying to correctly setup my Chase Credit Card with a sub-account.  In quickbooks Desktop the subaccount would automatically download - without any additional setup. I only had the primary account setup and it worked to sync all transactions.   Since transitioning to QBO the sub account no longer syncs when I update the account.  I added the sub-account and set it up as a sub to the primary account, but it still does not sync. It will not allow me to separately "link" the sub account to the online connection.   I have spoken with QBO support 3 different times and keep getting told different things.  One of them had me setup a parent account (empty account) with the real primary card as a sub and the other sub-account as a second sub.  The transactions were downloading correctly into each of these sub accounts, but the running totals were not working and when I paid down the credit card or did anything else.  Also the pri

I try to filter income statement rows but the continue to appear

Paying bills and printing checks.  How can I get the memo line to print on checks?

I have multiple cards through Chase bank.  All of them were showing up till I received a new card today.  I created an "account" for this card, but have been unable to link it for transaction sync. When I go to "link" the card the new account is not showing as an option to link to the new account. Not sure if I have to somehow cancel all the links from Chase and reset it up or if there is an easier way to see this one new account . Thanks!

My bank was acquired.  The connection from my bank checking and qb online was interrupted.  In an attempt to reconnect, QB is asking "which accounts do you want to connect?" and lists two accounts.  The account I want to connect is showing on the screen with a prompt box to the right "enter account type" with a down arrow that, when clicked, gives me one choice....an incorrect choice.  I cannot type over it.  When I try with the arrowed pre chosen account type, I then get and error message that says: The account Checking:POS Withdrawal has a parent account that is already connected to a account at one of your banks.  I'm stuck at this point.

We are a service company and have used QBO & GoPayment since 2016.  With a new tech, we have a new QBO problem.  I am unable to make his log-in work to accept payment.None of this information works: https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-users/add-users-quickbooks-payments/L0EYt1K4G_US_en_US?uid=l5n0onrw I have done the following numerous times and while on Glance w/reps from QBO all with the same result:- I have added him through QBO under manage users as a 'take payments only' user.- I have added him through Merchant Services using the invite link.- I have added him through my GoPayment Admin app, as well as through our other Admin account.  Note: Neither my GoPayment App, nor the other Admin's App show any users other than the person who is actually using the app. So once I 'add' him, the only way I know he was possibly added is because he receives an email to accept my invitation.- We have received each email from all of t

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Hi Team, Instead of DD i have processed the payment through check, could you please let me know how to resolve it.