QuickBooks Q&A

I perfer to speak to live person. Thanks

I want to set client/customer A at $100 per hour and client/customer B at $150 per hour, instead of just a single billable rate per employee.  How can I do that?  So whenever I add time to a specific client/customer, it will auto adjust the rate per hour.

Hello, When i do a search in the community help forum i get a lot of answers but the dates are irratic,  How do i sort the answers in Chronological order?ThanksLDO 1960

I received an email today telling me to contact immediately due to syncing problems, or my account would be cancelled.

How do you get rid of the "Have a Question?" windows that appears every time you open the software? We've tried disabling pop-up ads in the QuickBooks preferences, but that has not helped.

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Ya tiene algún tiempo empezó a pasar esto quiero ver si lo pueden arreglar es de suma importancia lo necesito pero me marca errores en todo tiempo ??

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I am trying to customize a report that contains income and expenses for a given year. I am looking to run the report for only certain customers. To do this I go into the report and click Customize, then Filter, then check Customers, then check the customers I want to include. I then click Run Report. The report shows income from those customers but doesn't show all the expenses, in fact only a few out of hundreds. What is the problem?

I had 3 checks from donors returned last month for NSF. They were part of batches of multiple checks that were deposited into the bank. I'm not sure how to record these as journal entries. On my bank statement it says 'Chargeback'.

Can I archive several years of data in a company file and still access it when needed? I really do not want to create a whole new company file.

I employ union workers who are paid at various hourly rates depending on the job to which they are dispatched (commercial or residential). QuickBooks calculates regular overtime and double time using the highest hourly rate worked in a pay period. This results in systematic payroll errors that I manually have had to correct every pay period for almost a year.Attached is the latest documentation that clearly demonstrates the miscalculation.This issue is unacceptable. It directly affects payroll accuracy, wage compliance, and exposes my company to potential regulatory and legal risk. I have contacted QuickBooks technical support multiple times, yet the issue remains unresolved. My latest feedback on this same issue was sent 2/12/2026, to which I received an automated response. Since that time I spoke to a technician support representative who thought there was a workaround by entering and saving 8 default working hours, 5 days a week in the base pay section for the employee. THIS DOES NO

None of our inventory was previously assigned a bin location. It was all under "unassigned" for a bin location. I went through and added default bin locations to many of the items. How can I transfer the items from "unassigned" to their respective default bin locations? Also, is there a report that will show what the default bin locations are for each item that has one, or will it only show the current location the items are in?

QB already updated the tax rate to .2% but it did not get approved so the rate for 2026 is still at .1%.  Is QB going to do another update to fix this rate back to.1%?

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how to receive a payment and send a receipt with an actual balance in QB's online

Where do I find self assessment questionnaire for PCI compliance.   I have called merchant services and they know nothing yet I continue to receive emails to pay for a service

Hola, tengo QuickBooks Enterprise 21 no tiene acceso a internet el equipo donde este el archivo de datos, necesito crear y modificar usuarios; pero cuando ingreso a Usuarios y Roles me pide acceder a mi cuenta de Intuit, pero el equipo no tiene acceso a internet. ¿Como puedo hacer para modificar y crear los usuarios?

Where is the setting for setting default box dimension on New Shipping Manager?  All the old functions / settings can no longer be found. I also cannot find where the mark-up setting is for shipping. PLEASE HELP!

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My Question is "When importing invoices into QuickBooks online, how do you tell it to post the payment into a specific banking account instead of it adding the payment as a service item inside the invoice?".  Because of this I have to go into the each invoice and deleting the payment on the line item.  Marking it paid and saving it.  When you have 200 invoices this is tedious. To ensure invoice payments in QBO go to a specific bank account instead of appearing as a service item, you must use the Receive Payment feature to link payments to invoices, rather than importing payments directly into the invoice record. Import only the invoices, then record payments separately by selecting the specific bank account in the deposit field. So this looks like a limitation for QBs online, because I was able to select the account that I wanted my imports to go to from YourMembership using the "DESKTOP" version.  The way I selected the account, I

Recurring credit card charges are not posting to either Make Deposits or Accounts Receivable in Quickbooks Enterprise Desktop

All of my loans are missing in loan manager.  The loan manager is there, just my loans are missing now.

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