QuickBooks Q&A

For the last few days I've been having a strange issue when creating vendor payment checks - I'm definitely selecting bank account "A" when I'm creating the check to print, but when I save & close/print check QB is changing the bank to account "B".For now, I'm getting around it by saving the check, pulling it back up and changing the bank account back to "A". Is anyone else experiencing this or know how to make this stop?

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We use Quickbooks Enterprise 24 on our server and 10 workstations. We recently had an employee replace an old user. The new employee can't ship with UPS in QB Enterprise using the old ShipRush plugin. All our other employees are using it still, but when we try to add the UPS account on the new employee's PC, we get the error "Missing or invalid password [9570011]" and UPS says everything on our latest invoice is correct.  

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Company 1 = deposit in bank. No invoices to apply payment to Company 2 = outstanding invoices.

Hello,I am trying to re-activate a Time Track Only user in QuickBooks Online, and he can't seem to log in or access QBO after reactivation.  He's gone to log in, and QBO provides the error message "No account is associated with this user."  When researching what is going on, the guidance I am finding indicates that we should resend the invitation (since he's not getting one) by doing these steps:1. Go to Manage Users2. Find the user3. Click on the drop down menu at the right side of the user4. Click on Resend Invite When I do this, I don't have a resend invite option. Only Delete and Edit. I am a Company Admin in the account. How can we get this user back into QuickBooks Online so he can track his time?

I am currently using Desktop Pro 2017 and upgraded my MS Office to Office 365. Since the upgrade I have been unable to export anything to Excel. I've repaired, updated, and reinstalled several times with no change. Can anyone please help me figure out why my Excel options are greyed out? 

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I have compiled all the data for the company fixed asset report. We put over 100 items in the listing, complete with serial numbers (and VINs). The serial numbers were all input in the QB generated Serial Number box and are visible when opening individual items; however, if you run a fixed asset list report and include the serial number column NO DATA shows up. Those fields show completely blank, unless you open the item, then the data is there. This makes it basically worthless for using when we go to the county assessor or try to pay registration taxes for the vehicles or other serialized items. How do we get the data in the system to actually show up in a system generated report?

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Every time I try to reconcile my bank account, I'm stopped at the page requiring me to connect to my bank. My bank doesn't have that function. How do I reconcile when QBO is stopping me

Need to send complaint to QB Online Payroll for their new policy to take my money for taxes when I process a paycheck, hold on to it therefore generating interest that QB keeps, and then pay the taxes when due. Sounds like a ripoff to me - just want to complain to them but can't find email to submit my concern.

I changed the amount of a reconciled credit card account and that caused a beginning balance error. Tried undoing individual transactions via the Chart of Accounts, that only made the discrepancy bigger and the error remained. Tried looking for the "undo" option in the History by Account suggested by others, did not find it. Pretty sure it's not there anymore in this version. Any other options or did I miss anything? I'm using QBO online.

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I need to change the amount for a reconciled account, causing a beginning balance error. The "We Can Help You Fix It" video does not help as it wants me to match the previous reconciled amount, which is incorrect. Can I cancel the reconciliation, change the amount, and restart? Someone please help, thanks.

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I’m set up for direct deposit, which usually pays my employees the next business day, or the day after next depending on what time of day I submit payroll.

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How do I transfer money from my Quickbooks checking account?