QuickBooks Q&A

Should I make the depreciated assets account invisible?

What does FGA stand for in accounting?

When syncing with American Express Business Checking, all that is imported are the line item transactions but NOT the other critical metadata information. For example, the Description from Amex will simply say "Online Transfer / Payment: Debit", but the details will include the "TO", which will be the actual recipient of the payment. So when this is imported into QBO, all that is imported is the date and the description - literally every transaction then looks like a generic Debit or Credit, and need to be manually categorized 100% of the time. I contacted both Quickbooks and Amex and they point the finger at one another. This is very frustrating as the companies cross promote regularly but the basic importing is broken and essentially useless. ( https://www.americanexpress.com/us/business/benefits/business-essentials/intuit.html ) Has anyone found a workaround?

Apparantly there was an update done, without any notification from QB, with the matching of the banking trasactions to the GL. Last week, I would click on update bank transactions and a list of items that cleared the bank would show up for me to match.  Monday, I hit update, and the bank balance changes, but nothing shows up to match. Tuesday, Wednesday and again today, balance updates, nothing shows up for me to match.   I have called support twice and they tell me its my bank not communicating.  IF and WHEN that happens, I would get an error message. Then got told it was because i turned off the automatic matching..okay, then were are the items that have cleared and why if QB matched a transaction is it not showing as being cleared with the little green box under the "C" to show it is cleared?? If my bank balance shows as $75,000 and my QB register is $80,000, why do I have $50,000 in items that are showing as outstanding on my register when it should only be $5,0

Hi, My customer is using Quickbooks 2024 Pro, Office 365 Exchange, through and Outlook client.  When trying to send an invoice by email he gets the following error message: "QB can't complete the current action due to a missing component.You can try again by exiting and restarting your Quickbooks. If you're still having problems, download and run the Print PDF repair tool available here." I have tried everything available on the Hub under the Software tab.  I have restarted over and over.  I have reinstalled Quickbooks. I looked through Outlook settings and could not find anything related. Searching for answers online has not been encouraging.  I'm hoping someone here has an answer. Thanks!

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Tried again this morn to upload qbo file and cannot get past step 2 to enter trans fields. Everything worked prior to program update

Yes, my company is in the United States. I have only one issue: Yesterday, I registered for QuickBooks US using my U.S. company. When I tried to enable Payments, I encountered a problem. QuickBooks is asking for my SSN, but I cannot provide one because I am Chinese. The only thing I can provide is the EIN I received when registering my U.S. company. I am stuck at this step, and I need assistance on how to proceed with Payments without filling in the SSN. My customer is still anxiously waiting for me to resolve the Payments issue before making the payment, so please help me solve this as soon as possible. My spoken English is not very good. If you call me today, it would be best if you could speak Chinese. If it's in English, I can only express myself in simple sentences. However, the problem is already listed above, which is the only issue. The registered email is [email removed].

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We paid contractor and hotel/travel fees from our checking account. Now we are submitting those expenses to a third-party company for reimbursement. What is the best way to enter these transactions in QB Desktop so that our expenses show the third-party reimbursement on the PL or BS?  

Why issues after programmers updates. Seems like always happens when QB updated

I used to have the option of Single Time Entry, but now all I have is the option to enter time in the weekly view. What happened to Single Time Entry?

Por favor llamar al [phone number removed by a moderator]

Can come in where my fy GL is good and reconcile -can i wipe other previous (auto loaded bank transactions to get started) and go from here?

I would like to know the steps to record cash advances to employees.  I would also like to know the steps to either be repaid by the employee in cash or expense receipts.  

Hello! I use quickbooks time every day to clock into work, I got a new number and I am still able to login in via email. But I would like to add my new number for added security

Turn off customer reminders

The account was added by the employee themselves, but they said they haven't received the salary.

I need a profitability report of sorts, but we don't use jobs.  QBO.  I can link time to an invoice, but I can't run a report of revenue based on billable hour time rate vs. actual billed. Custom reports will show invoice data or time data, but not both in 1 report.  help!  

Running a CPA firm- we don't use projects or QBO payroll.  We enter time with billable hourly rates.  I want to see a write up or down report based on the billable rate and what we actually charged on the invoice.  I can't get the custom report to work because I can see time information or invoice information, but not both.  I've asked chatGPT for a solution... Due to the lag in invoicing, running multiple reports and comparing the data isn't reflecting accurate data.  I would like to be able to run it based on an invoice, customer, range of time, etc.  It's frustrating we can link time to an invoice, yet unable to get reporting associated with it.  I'm at my wits end!If no solution- is there any other software that would accomplish this and export the invoice to QBO? Not all of our clients have email and I've found some won't let you finalize the invoice unless it's emailed (Financial Cents, etc).  We've been using Mango, but it's been unreliabl

I cannot find the link drop down menu they tell me to use.

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My parts in Po are not received at the same time, When I copy to bill it closes all parts  but I do not want it close since I didn't receive all parts from that PO.. Do I copy to bill then go and change the quantity manually  to 0 in the bill for the parts I have not received)? This is an extra step I should not be taking.

When will a customers credit card payment deposit into my account?