QuickBooks Q&A

A customer put a stop payment on a already deposited check. The payment was applied to the A/R  invoice in quickbooks as paid in full. How do I adjust the invoice to show not paid in full and how do I correct the checking account balance due to the stop payment on the customers check?  And how do I add the stop payment fee that the bank charged my account?  I'm using Quickbooks Pro 2016

I used to use Square and could schedule invoices to send at a later date. How do I do this in QB?

After an adjustment is made on a paystub by using OPEN PAYCHECK DETAIL, Quickbooks moves the paystub it to print first. How do you stop that and keep the checks is the order preset?.

I am hoping someone can advise me how to enter the sale of a membership interest in an LLC.  There were two equal, 50% owners and one bought the other out.  Thus the remaining member's equity should increase to 100% and the former should be removed.  I'm unclear about all the various places that need to be changed or the steps to record this "sale" of half to the other.Thanks in advance for any info.

I created and then deleted a $50,000 transfer between two accounts. The account balances are correct on both account pages when I look at the list of transactions, but the Chart of Accounts doesn't reflect the deletion and lists $50K too much in one account and $50K too little in the other. I've searched the full list of transfer transactions to see if the transfer is still listed there, and it's not listed, but it's obviously lingering somewhere. Any suggestions for clearing this data so that the chart of accounts is accurate? (See below for one account. COA says ~$66K, actual balance is ~$16K as reflected on the account.)   

I ran payroll on 6/24/25 and the payroll liabilities are not showing. 

No one has made any changes to their accounts. On the employer end, all employees are active and no Changes have been made. This is aftecting all 7 of my employees.

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When I view the bank register, I would like the most recently dated entries to be at the top and not the bottom. Is this possible?QB Desktop

This error code shows when they try and enter time: The worker you selected has been deleted. Please select a different worker. I have confirmed they are all active.

Is anyone bothered at all by the discontinuation of scan manager in QB 2022 Desktop? See attached image.

I am hoping your engineers are already aware of this and working on it, but the time entry system for Quickbooks has been malfunctioning since yesterday (including for me).  We have tried clearing the cache and trying different internet browsers, but the problem persists regardless which browser is used.  Typically, the employee has been able to enter time once, but then when they try again, they get error messages.When trying to enter time in the weekly time sheet, the "Name" field is highlighted pink with the error message "This field is required," even though the field includes the employee's name.When trying to enter time in the daily time sheet, the error message reads: "The worker you selected has been deleted.  Please select a different worker."  (Obviously, this is not correct.)Our firm's billing manager has figured out a "work around," that involves pulling up a different employee name (and different week) in the weekly time sheet, and then going back to th

I'm unable to find current validation that Quickbooks is PCI compliant. The most recent validation I am able to find, is showing on the VISA site, as Quickbooks having expired PCI compliance on 31-July-2024. Is Quickbooks currently PCI compliant? Please provide verification.

The new AI interface is an abomination. How can I roll back to the previous view?

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NYS-1 rejected for tax period begin date invalid.  I don't see where to enter a begin date on the NYS-1 only a payroll end date.

Pay Type has been removed from Weekly Timesheet

When I click on the total amount in an account it no longer gives me the breakdown of what the total number consists of. I spoke to QB a while back and was told it is a problem at QB and would be fixed by the 27th of June. It is NOT. Anyone know more

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Why are my transactions not coming up

Some items will be fixed when the accounts are updated in payroll settings, but some items like healthcare, transit card and such were not.

cannot verify my identity because I don’t have a US government-issued ID. I’m not a US citizen.

Anyone else not able to Edit items and getting this error?  We couldn't save your item.Something went wrong. Please try again later.

When adding an employee I only want certain customers I choose to load when the customers sync when the employee logins in to work force link I send them and not every customer in our database which is over 10,000 customers that would have to sync when the app is first downloaded. I would like only certain customers to sync when they login to our company workforce I create. The employee is telling me that this happens every time he logins to the app.

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