QuickBooks Q&A

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I did payroll yesterday & sent to QB. Employees are setup for direct deposit. When I entered information for employees hours I forgot to check the pay period dates. I sent the payroll & just now noticed the date are wrong. Is there a way to go in & change them?

I have several projects going on. We are in the construction business) How do I tag my employee's hours for different jobs?  I noticed when I pay an employee there is a drop down for customer job or service item.  Does anyone know step by step how to do this?

In the App Transactions section I dont see sales information syncing after 6/18/25. Even though there are sales after this date.

I have called the Vermont department of labor and they will not issue me an account number and have confirmed I am not liable. There is no option in payroll setup for skipping this.

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I have some products and services that I need to update the purchase description on. For example, let's say my purchase description says "Super Widget 2 pack - 20 packs per carton" and I want to update it to "Super Widget 2 pack - 10 packs per carton".When I make the edit and click save, QBO refuses to save and instead gives me an error message.I have tried I don't even know how many times to have support help. Clearing cache doesn't help. Opening in another browser or incognito mode doesn't help. Sharing my screen with them and having them watch while I replicate the error message over and over again doesn't help. Creating a case and having their internal team take a look and try to fix it doesn't help. This problem has been going on since September of last year and I haven't had one person able to tell me how to fix this.

Hello, I am using time entries with my payroll, however in the beginning I was using time activities.  Time activities are accessed from the client or from the menu at the top left corner of the screen, but not in the Time tab. I noticed that time activities will not show up on a timesheet, but is that the only difference?  Are there reports that look at one or the other, or both? Thanks!Diane

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I want a call back

I will be setting up 20 contractors in Quick Time. Do I get charged for each of them?

I've got an employee who suddenly can't enter his weekly timesheet anymore. The Name field is grayed out and he can't save any of his hours. He showed me this on his phone and a computer using multiple browsers. I'm able to update his timesheet from my administrator account. The employee has an active "Time track only" user role, and this had been working for years until two days ago.Looking at the activity logs, he had been able to enter his timesheet daily until June 26, then after that it just shows him being able to sign in.Any suggestions?

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WE offer NET Terms, NOT FREE FINANCING.

got a new phone and now i can't log in the app

I do not like it when QuickBooks makes changes to the program - I do not have time to learn and edit pages like the new Bank Transactions page.

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Anyone else see the ludicrous nature of QBO 'updating' their platform so it not only doesn't work properly but forces it's users to spend precious time relearning the platform quirks all the while offering "Contact Expert" for a price? Seems like a hostage situation to me...no?

Customer sent me a link to add ACH information so they could pay me through quickbooks and I'm getting this error

QBO bank link imports all accounts from bank not just one specified.