QuickBooks Q&A

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Money in holding

Received a payment from a client but have a typo in the check#. Tried to edit the check# but it will not change. The only way to fix it right now is delete the payment and enter it again. That seems ridiculous!

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Bank transfer

We use a payments platform that sends us a deposit each week for the net amount of all the payments and credits processed that week. This shows up as a single deposit transaction in our bank feed. We match this against the individual invoices (and refunds) that we've created in QBO. The problem is that QBO does not allow us to match part of a deposit against a refund receipt, only invoices. On weeks where a credit is included in the net amount deposited, we have to manually record that a payment has been received for each invoice and credit. For example, say at the end of the week we receive a deposit for $49,000 that's made up of 25 paid invoices of $2,000 each (=$50,000), and one credit for $1,000. When the $49,000 deposit appears in our bank feed, I can't match it because it will only let me match against invoices (totally $50,000), not the refund ($1,000). I have to manually record that each invoice has been paid and make sure the refund receipt for $1,000 was recorded.&n

This company is terrible at service they get the system working and you're using it and it's going well then suddenly it stops and you've got no support from this company.

I would like to ask for your recommendation on the best course of action regarding the Multi-Currency feature in QuickBooks Online. We are currently using Bill.com, which is integrated with QBO. Recently, we paid an invoice in CAD and have another one pending payment. Additionally, we expect to have an employee in Canada later this year, with more to follow. We’ve been encountering sync issues between Bill.com and QBO related to these multi-currency transactions. Your assistance in resolving this issue would be greatly appreciated.

new user access denied

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I need to print out the invoice?

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How can i do that. Im not using the app

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All the credentials are correct. Quickbooks just won't connect and import the transactions. Its so frustrating that no matter how many times I try it just won't go through. A process that should have worked in under 5 minutes has me turning into some IT guy trying to figure this out.

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I habitually upload banking transactions manually every week using a QBO file downloaded from my bank.  For some reason, today I cannot.  I have downloaded the QBO file; I begin the upload process by selecting the QBO file and clicking Continue.  On the next screen, I normally would select the bank account and begin the import.  HOWEVER I cannot select the bank account - the drop down is greyed out and I cannot go any further.  I thought maybe the QBO file was corrupt - so I re-downloaded it from the bank.  That didn't work.  I then downloaded a CSV file instead and tried to import that.  However the same problem - it won't let me select a bank.  I know the bank still exists.  I see it.Hoping someone can help??

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Cannot log in

I haven't received a bank transaction for four days.

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