QuickBooks Q&A

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 How do I insert an image or photo in a QB community support thread on the forum?  After clicking on the image icon what do I put in the fields source, image description, dimensions.ThanksLDO

Why there is an account to track costs associated with vehicles called Auto but at the same time under Other expenses there are a buch of accounts for vehicles expenses- like vehicle insurance-vehicle repairs, gas and fuel, tolls, repairs, etc ? what is the difference?

 I need help with the new  “Time Off Taken: Report Total Time TakenVacationPersonal LeaveUnpaid Time Off VACATIONVacationTotalPAIDPaid Time OffTotalUNPAIDUnpaid Time OffTotal503.75811.75268344.2504.25 Why do I have two vacation columns?2. Where is Holiday Pay?3.  Where is Bereavement?4.  What is Personal Time comprised of?   What is the 26 Paid and  8 paid time off? Why does the above not match the stub below?Regular Pay620.93hOvertime Pay5.04hVacation Pay11.75hHoliday Pay8hBereavement Pay16hPaid time off34hUnpaid time off4.25hBonanza hours0.5h 

I'm a general contractor in the home building industry. Each employee tracks their time in Quickbooks and at the end of each month, that time is added to a project/customer invoice.  The issue is that we have multiple billable rates for different employees and would like to use the same product/service. For example, we have a supervisor, carpenter and an apprentice all clocking in and I want them all to use the same product service, e.g. Rough Framing, though I want their individual billable rates, not the item sales rate. Each employee has a billing rate setup in their employment details, though when I create an invoice and add their time, the product/service rate is what shows up, whether I set it to 0 or 100.  What I don't want to do setup three different product services, e.g. Rough Framing: Supervisor, Rough Framing: Carpenter: Rough Framing: Apprentice.  Is there a way to have the billing rate of an employee override the sales price? Is there an

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Hi there! We recently tried out QB online and it didn't work out for our company, so we migrated back to desktop. When we did that all of our default settings were reset. One of the things I'm struggling with finding the answer to is in customer payments. I have set up the payment preference for each customer we have. Before, when I would go to receive payments it would automatically choose their default payment preference. However, now it never chooses a payment type when I'm entering payments, it always makes me choose. We have looked in the company preferences and not seeing a setting for this. It's not the end of the world, but it was much more efficient before. Can anyone help?

I track each one of my jobs by class.I have just tracked a job by Class #100.On the Profit & Loss by Class report page it stops at class #99.Wht is the fix to get this to show on my Class Report List?

Dear QBO team,We need to talk. Again. My client uses recurring sales receipts with cards on file—something your system is supposed to handle reliably. The card is entered. It's verified. The sales receipt is scheduled. The green light is on. Everything looks perfect. And yet… sometimes the payment just doesn’t run. No error. No flag. No explanation. Just silence.And this isn’t new—I’ve reported this multiple times over the past year. I’ve spent hours on the phone going through the usual script (“Yes, I know how to use a mouse.” “Yes, the green light is on.”), only for your reps to eventually admit that yes, the transaction should have processed… but didn’t. And no, they can't tell me why.Here’s what this bug means in the real world:1) I have to manually click into every single recurring sales receipt—even though it was “set and forget”—to verify that the card actually processed. If the card last 4 and account funds deposited to isn't there, I know it failed to process.2) Today, ye

For my insurance audit I need a report showing payment totals to each sub contractor for a period of time. My old payroll with intuit had this option, but do not see it in this updated one.

No recuerdo mi clave

Some of our employees request Holiday Pay off, but some dont request Holiday Pay off so i have to enter it manually in payroll when i run payroll.1, Should Employees request Holiday pay in Work Force?  If they don't request Holiday through the WorkForce App I do not think it will show up on the TIME report PTO list,2.Should i manually enter Holiday in TIME  module if my employees forget to request it on the Work Force App.3.  What are the negatives if i wait and enter the Holiday when i go to Run Payroll in the Payroll Module. 4. Should I enter Holiday on the schedule in the Time Module?5.  What happens if an employee doesnt meet the requirements to be paid for the Holdiay?  (our policy is that the employee must work the scheduled  day before and the day after to be paid for the Holiday.What am i missing?ThanksLDO 

had there been issues like this where the issue is QB? or do I go back to my client and say it didn't go through?

An employee requested vacation for his wedding.  Originally He had enough vacation hours so the boss approved the vacation request,  But since then his mother  got sick and he used all his vacation to care for his mother. Our policy is that if you miss work you have to take vacation. (even if was already approved for a future event,   So now he has no vacation left to for his wedding which is in a few months.  How doe Intuit Quickbooks Time handle ithis ? Do most companies make their employees take vacation if they miss work for any reason? Will the workforce app let him know there is no longer  vacation available  and unapproved his previous request.                          How is QB TIME  Payroll designed to handle this?What do you suggest?ThanksLDO

We have gotten a call everyday this week from an Allen Smith saying that he is from QB and we needed to pay our annual subscription with a card. Number is [PII Removed] ext 107. Distinctive middle eastern accent and very demanding to get payment over the phone. Subscription is paid and we have a payment receipt from Intuit. Everyone please be careful!

I'm using QuickBooks Pro 2015 and have to get a new computer now ( after using current one for about 9.5 years) , how do I get it on new computer?

There was supposedly an ongoing investigation about my issue but I received an email from QBO saying, "We reviewed your case (15155410883), and found that QuickBooks Online is working as designed." That is not correct. I spent several hours on the phone with 3 different experts that could not help me. Here is the issue: See the attached photo. When I go to my Sales Tax Overview, no information generates. When I select 'Sales Tax Returns', I get an error saying "Something isn't working" and my two active agencies are not appearing in the drop down menu. There is also an error saying "Filing frequency needed for some tax agencies. To view your sales tax info, finish setting up your agencies." When I go to my Sales Tax Settings, there are 320 unrelated tax agencies that have appeared out of nowhere. 33 pages of agencies that I did not add. I made them all "inactive" but am still getting the error that the filing frequency needs to be added for these 320 agencies that I do not us

I am able to sort by different things in most reports, but in my Invoices and Received Payments Report, the dates are all over the place, not by invoice date, payment date, or invoice number. Its just random it seems.

My classes just disappeared. When I go to the gear icon/all lists/classes, the still show up there. But they aren't available in my weekly timesheet, expense form, or bill form. I was just entering bills a little bit ago, and had no problem, but now when I click the arrow on the class field, none of my classes show up. Help! I can't do anything without classes.

Dag - Since that last Square update... It looks like I am going to have to start manually updating Square Deposits with Journal Entries - particularly since i am already completely missing two days' Square Payouts. Is there a training video anywhere that covers:- Splitting the deposits among the various accounts- Also - does Square simply match the text string in the Account Titles to determine which mapped accounts to allocate the deposit amounts? Is their any way to enter Account Numbers into the Square Settings Account Mapping? Thank you,Mike   This now seems to be a permanent addition to my Integrations window:We're still importing transactions needed to complete payout processing. Please check back shortly. 

Haven't been able to make a check deposit with mobile deposit.

I've also tried using an incognito browser and, on Quickbooks's suggestion, cleared my cache. All this did was ***** up autofill in my browser.

I have gotten all but 1 of these a few times from the reports but never everything I need.

i may have accidentally inputted duplicate member (new hire), and how i cant get it to delete/archive/merge the duplicate employee. how can get do this

I need to sign in to Intuit on mu Quickbooks desktop, but instead of the sign in option I see the buffering circle.  I have tried signing into Manage your account, that works, but still can't sign into Intuit for the program.  My internet is working, I've rebooted the PC, but the buffering persists when I open QB desktop.  PLEASE HELP!