QuickBooks Q&A

So I just received an email from QB saying on 5/22/26, Modern View will be our only option on reports. I can't convey how deeply disappointed I am with Intuit that they'd ignore so much user feedback and proceed with Modern View as the new standard, when it's so completely broken and unusable. I guess our clients will just have to get used to having nested scroll bars print on their reports, have reports cut off in weird places, and just be oddly formatted with no fix for any of it. The entire team who developed modern view needs to be let go and you guys need to start over with someone who actually knows how to program.

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Where can I find a copy of my MO-941 form in QB? I used to be able to access them under the Taxes Tab under filings in archived files but have not been able to see them since Feb. 2025. No one in support seem to be able to help me with this.

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We have 20 years worth of data that we need to consolidate. Is there a way to automatically make customers who haven't worked with us in the last 5 years inactive? Or will I have to simply pull a report and do that by hand using the batch feature? 

In a few recent quarters, QuickBooks has incorrectly calculated our state unemployment taxes. I'm assuming this is a simple rounding error (my state rounds--QuickBooks doesn't). This has resulted in "Past Due" and "Overpaid" notices in the payroll tax center that I cannot remove. For the Overpaid notice, I don't want to resolve it by having it apply that amount to the next tax liability period, since it would make that period inaccurate as well. If I try to "Pay & File" or "Mark as Paid" the past due payments, I get the following error:No taxes due this periodWe calculated the amount due for this period and found that you don't owe any taxes. We adjusted your tax liability accordingly. While I could follow the instructions provided in this answer, I'm worried that editing those payments to reflect money I did not actually pay to the state would result in inaccurate year-end taxes. How can I correct this?

It seems that the recent update has changed the way the mileage tracker works. Is anyone else having issues with it?

I subscribed to Quickbooks through the App Store but now I need to transfer the subscription to quickbooks online as well as upgrade the subscription.

Good morning. I am trying to do a password reset on my QB pro 2024.I press on the I forgot my password link and I get a pop up that says Quickbooks can't start password reset. Try again in sometime.It has been over three days now.How do I get passed this?Thank you

why is customer credit card information not saving

    Over the past month I've received several emails telling me my QB Payments account was about to be closed because of missing info. I could not find anything wrong. I called support yesterday. They told me there is nothing wrong in my account. Today, I got this (see below). Is this legit or is it a phishing expedition?  Your QuickBooks payments account has been declined due to missing info. You can continue to create and send invoices, but you can no longer get paid online or in-person. Any funds left in your account will be returned to your customers in the next 30 business days.If you have questions or need help, chat with us .         This message was sent to [email address removed] , as an Intuit customer, consistent with your email preferences. If you have chosen not to receive marketing messages, you will continue to receive business communications about your selected Intuit p

Was preparing my monthly state taxes and realized that the Esty account integration hasn't been working since Feb 8th.  this is a reports problem by others!!! when will this problem be addressed?  Its unacceptable that nobody seems to be working on a fix for this, as this QB service is quite costly and shouldn't be broken like this. 

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For instance, if I receive a PO for $1000 of services, and then I invoice for $100 of services provided, is there a place to see the PO balance of $900?

My QuickBooks Online subscription is stuck in a canceled state with a pending billing transfer that never completed. I cannot resubscribe, and my accountant cannot take over billing. I have QBO Essentials bundled with Payroll Core (the bundling seems to be at the core of the issue). My accountant offered to take over the billing in order to save me some money, so I initiated the process to transfer the billing to them. They then attempted to take over the billing, and in their subscriptions and billing screen, all it would show was "in progress" for over a week. So they then contacted support. Support told them in order for this to go through, I would need to cancel my subscription, and once the cancellation was effective, they could then take over the billing. I did that. The cancellation is effective, and they still can't take over the billing or disconnect from my account, it still shows the transfer "in progress". Also, now I am unable to transfer billing back to myself, and I

I need to adjust a W-2 for last year to gross up wages for a 'bonus".  The bonus is the gift of a company vehicle given in 2025.  QB online will not allow the adjustment and support is of no help.  I've always made these adjustments in the past with QB desktop, now if I don't get adjustments made by 12/31, it does not allow me to.  And now QB wants to automatically file and pay my taxes and take no accountability!!!  

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Our company used QB Enterprise Desktop for years.  We upgraded our POS to Epicor / BisTrack and they required that we use Microsoft GP Dynamic.  Gotta say I've missed QB ever since.  Now that GP has a sunset date of 2030 with Epicor / BisTrack, is there anyone out there who have been sucessful switching over to QB and still use the amazing features in BisTrack for POS?

 SINCE WE WENT TO THE TROUBLE OF NUMBERING OUR ACCOUNTS FOR REPORTS AND TO QUICKLY FIND AN ACCOUNT RATHER THAN GO THROUGH THE ALPHABET, WHY ARE THE REPORTS NOT IN NUMERICAL ACCOUNT ORDER.   In QuickBooks Online, reports often show accounts in a set order based on the report type rather than strictly by account number.Here’s why:1. Header vs. Detail Accounts: Some reports pull data from header accounts, others from detail accounts, affecting order.2. Report Design: Many reports group accounts by account type or category rather than numerical order.3. Classes and Transactions: Classes attach to details, not headers, influencing how transactions appear in reports.Numbering accounts helps with finding and organizing accounts in lists, but reports focus on meaningful financial grouping rather than strict numerical order.  I THINK YOU'LL FIND THAT GAAP USES NUMERICAL ORDER TO CLASSIFY AND SORT CORRECTLY ACCOUNTING REPORTING.  NEVER ALPHA ORDER. QuickBooks O

Is anyone else having a problem processing their 2026 Qtr 1 federal 941 form on QuickBooks desktop pro plus 2024? It seems that the form is unavailable. When I attempt to process the form, it populates the information onto a 2025 Federal 941 form.When I review the list of form updates on my QuickBooks, it does not include the 2026 941 form. It DOES list other forms as being updated for 2026 (all included in update #22602) such as, Form 940 and schedule A and form 943 and 943A and form 944 and 945A also Form W-2/W-2c and Form W-3/W-3c but NOT FEDERAL FORM 941.Yes, my subscription is current.Yes, I have updated my payroll. Please… any suggestion? any suggestions? 

CAN I PLEASE TALK TO SOMEONE IN SUPPORT IN CANADA. I GET THE PHILIPINES AND ALL I HEAR IS THE BACK GROUND AND  SUPPORT HAS NO CLUE ABOUT MY ISSUE.  THIS IS SO FRUSTRATING.