QuickBooks Q&A

How do you see your QB email?

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QB2021 Desktop.  I got message to log in to Intuit, otherwise I was blocked from using my program.  I logged in to Intuit, changed my password and I still have the same message with the spinning boxes when I try to log back into QB.  In other words, Intuit is preventing me from using my own paid-for software.

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Hi, We need a report of billable expenses for the month, but we need to know the transaction type.  When I pull an Unbilled Charges report, the transaction type is Billable Expense Charge for all types of transactions.  I don't see a way to add a column for the actual transaction type.  When I try to filter by transaction type, the report is blank.  Any idea how to  get a report for billable expenses for a particular month for just credit card charges?

Yes

I added additional withholding to an employee's payroll of 10.00 each week. How do I tell if it is doing it? I am thinking not as I can look back at previous stubs from the year before and it looks the same. Is it supposed to list it in the employee summary when I look at a check? 

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I think I did this out of order. I mistakenly sent a 1099-NEC to our landlord and she notified me that it needs to be a 1099-MISC. I went to QBs and corrected the 1099-NEC to a 1099-MISC. She then informed me that I also need to send a corrected 1099-NEC showing zero income. How do I do that? The 1099-NEC in QBs has been corrected once and so the option to correct it again (or void it) and zero it out no longer exists.

I just learned the QBOA is going away.  I have a log in for this but truly don't know why.  I have two user log ins and the QBOA log in.  I have never understood all of these.  How do I find out what my Intuit overall log in is?  I thought it was the QBOA one - that is going away.

I'm using the native Stripe integration (Accounting > Integration Transactions). It does a nice job logging individual transactions (sales receipt + expense). Those go into the correct account and show as an increase in undeposited funds. However, when I categorize payouts they aren't decreasing the undeposited funds account. They match correctly against the bank transaction but undeposited funds has been steadily climbing since I turned on the integration. I have the deposit account set to the bank account where the payouts are received, but don't see any setting where I can specify the payouts are coming out of undeposited funds (or for that matter a setting that indicates the individual transactions should be added to undeposited funds).I would think the default for the integration is for payouts to balance out the individual transactions so I'm confused why this isn't happening or how to fix it.

Simply, got a subscription and want a second one. What is the problem???

My client has been in business for 14 years, they want me to start at the beginning of 2025. So, I need to adjust the beginning balance so I can reconcile, Since you can't change that in the reconciliation window, how do I do this?  Also, there are tons of payments that weren't matched to the deposit, so I always have these unresolved transactions, I can't go back that far, and the client doesn't want me to. So, I'd like to just clean it up and make adjustments so that everything is clean from 2025 forward.   Is there a way to do this without messing up the account?

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I am trying to add my NEW credit card on intuit website for billing, but i get the following error: Something's not quite rightSorry, we are unable to process your request at this time. Please try again later. If the issue persists, please contact technology support and reference this message. (Error code: EBPI-400-BILL-066) Kindly advise what to do.

When i Create username : Sales7, it does not log in. But when i edit the username to Sales07 it logs me in. What exactly is the error causing this, i dont know. Please advise solution.thanks.

An application error has occurred while processing your requestI can’t send invoices

I upgraded Enterprise to version 20. I now have a big red Past-Due that shows up on the screen. How do I make it go away. I am not talking about changing the template to print/not-print. I want it off the screen view. Please advise on how to get this gone.

I am Paul [Removed] from Emirates Falcon Club (EFC). We are using a licensed version of QuickBooks Software Version 9. After installation, we are encountering an error while opening the application. In Windows 11, the system displays error code 0000040149 (QuickBooks Unrecoverable Error). Kindly assist us in resolving this issue at the earliest.      

A couple of days ago, everything was working fine.  Today, I logged in and tried to enter some bills when I noticed that the Customer Column and billable and mark-up and sales tax all those columns have disappeared.  I was using Safari at the time (which I use on the regular) and deleted the cache and such.  Logged in again but there was no change.  And then I switched to Chrome where cache was deleted but yet the same problem exists.Was there an update or a crash somewhere?  What would you suggest on how to get this fixed ASAP?The attachment shows the Bills screen screenshot with the limited columns that can now be chosen.  It also shows what I have "On" under Expenses in the Settings menu.  (since I can only attach a maximum of one attachment)I subscribe to and pay for Quickbooks Online Plus annually.

We have many classes set up in our QB database and "class tracking" is enabled. This evening when I tried to enter a bank deposit, the class column was not present. I tried to enter an expense and, again, the class column was not present. This is preventing me from entering any deposits or expenses since I cannot assign the transactions to the appropriate class. I have tried all the troubleshooting options I can find - toggle off/on the class tracking option, sign out, restart computer, delete browsing history, use incognito browser. Nothing has worked. Why would the class column disappear? Please help. Thank you.

unable to show the 'class' on either the 'bill' form or any other standard form even though i have class tracking turned on

Hello,  I have created a custom field in our QB Enterprise Desktop 19.0 item table.  I can export all of the items and see the field.  Once I add the data for that custom field into Excel for each of the 1079 items, how can I re-import it so my 1079 items are updated?  It does not seem to be an option on the import, or is there a work around to activate that custom field for the import?  Thanks in advance!

Some Product/Services are intermittently disappearing from the dropdown in an invoice. When creating a new invoice or editing an existing invoice, some of my products/services are not appearing in the dropdown menu. This is an intermittent issue. One time it may be there, and the next time it won't. It is happening with several different products/services. They are not inactive. Screenshot attached.