QuickBooks Q&A

How do I get QuickBooks Desktop Pro Plus 2024 to print a statements again. I just get this notice: Please wait for printer connection or cancel connection.  I tried QuickBooks Tool Hub already several times.

This problem started this week as far as I know.  I have researched this board and found a couple of answers but they DID NOT work. I do bookkeeping for a general contractor, and some of the time I will remote in using Logmein.  That is working fine and is not the issue. My client called me today and he was unable to print invoices.  In fact, when he tried to print an invoice it locked up QBDT (Pro 2019).  Again, was working last week. I connected to his computer and check it out and it does lock up QBDT when trying to print invoices.  I can print reports from QBDT and the printer works without any issues outside of QBDT.  I am also unable to print to the XPS Writer and to the PDF Driver (from Acrobat).  BUT I am able to print invoices to my remote printer, the one in my office.  Also, windows is not affected, this is a QBDT problem, and when the print invoice locks up, it is only locking up QBDT. In researching this problem,

I have quick books pro 2024.  Was having problems so i downloaded the free version of quick books enterprise.  Now I am locked out of quick books enterprise and i can not get into my company file.

I am on my iPhone if that’s a problem

I cant make invoice

Customer made payment through QuickBooks Payments.How do I handle chargebacks where two payments are made (same customer for the same service). Both payments go through and are deposited into the clients bank. One of those payments has a chargeback resolved in customer favor. The amount comes out of the clients bank. How do I process this?

I do not my auto payroll is blocked

I am new to quickbooks and transfer money to savings for taxes, however every payment ive put under the wrong category and id like to restart all transactions as going back and undoing all of them would take a long time

My company is in Colombia. I want to connect QuickBooks to Claude so that it can read the information. It appear the Claude connector only work with QuickBooks when the company is in the US

Where can I find a side-by-side comparison of the two mentioned programs?  I need to see what features migrate from Desktop Pro 2021 to the Annual Subscription Pro and to see if I purchased the correct one.  Our office does not utilize any online features such as credit card or online banking.

Not sure what else I can add here?

I have a client, who has started using Locations this year.  I have reclassified all the transactions for last year to reflect the correct location.  All the invoices are showing the correct location; however, the payments associated with each of those invoices is not updated to reflect the correct location.  This totally messes up the balance sheet.  How do I fix the payments so that they reflect the same location as the invoice they are associated with??????

So I have been forced to go MTD. I am a sole trader and not VAT registered. I was wondering what tax type I need to put into my standard material receipts and what to put in regards to tax inclusion and tax type. I tried to use ChatGPT and Google but it comes up with mixed results. Any help would be great. I’ve also done all of my invoices as tax out of scope. I think this is correct? Let me know if not, thanks in advance guys. Really struggling with all this new style of book keeping. 

I am a sole trader that works for myself and also do a bit of work as a C.I.S. contractor for a couple of different builders. of course I invoice them the full amount and then they take my tax off and pay me the money owed. how do I then connect the invoices to my bank statement and account for the tax paid

Since the most recent update, when I try to open any company file from my server, it takes forever to open and navigate between menu items.  I have other computers that I have not run the latest update and there are no issues with any type of latency.  

I have QB Online and no longer need QB Enterprise Desktop.  But I occasionally have to access my Desktop version for reports.  After cancelling the Desktop can I still go in and access information if needed?

I had posted this before last month but it wasn't resolved and now looks like it's been removed. App isn't letting me upload pic of invoices to categorised transactions, the paperclip icon appears but doesn't work. I have followed the previous instructions given, spoken with staff via the phone and ultimately was told to wait for an app update to happen. The app has been updated twice now and the problem still hasn't been resolved. On my previous post, other people had commented saying they were having the same problem so it is definitely an issue. Previous advice was basically remove the app and turn off my phone, then reinstall which didn't work. Temporary solution was to use a web browser but this isn't sustainable long term. If we could get a proper solution that would be big help. 

Since February 2026, no intuit income transactions have shown up and customers have confirmation they have paid.

Every time I generate an invoice and have all the relevant boxes applied for some reason as soon as I hit save the amount on the invoice changes to a smaller figure for no reason (usually the value of VAT). Yes I have VAT applied on the drop downs. I now can’t invoice because of this issue.

When I’m in the Layout Designer and set all the columns, I choose the widths of each column I’ve selected for the template. When I click on OK the Preview shows it correctly, BUT when I click Print Preview it defaults back to the default size, same if I actually print a hardcopy. The Preview shows correctly and if I go back into Layout Designer it is also still showing the changes correctly.What am I doing wrong or missing that the Print Preview or a printed hardcopy doesn’t reflect my changes.We’re using QuickBooks Accountant Desktop 2021

I used to be able to but since a few weeks ago I can no longer upload files to each transaction. The option doesn’t allow me to click on it.

Having added SSP for an employee, I cannot find any information on how to enable payroll to still calculate full pay? All links are dead ends!

Can you urgently resolve the RPS_LOCKOUT error after today's subscription renewal? We cannot access company records, and our business operations are affected now today!!?

Switch off VAT Getting constant error message

Client is not VAT registered, QuickBooks may not have been set up correctly at the start. I have changed all chart of accounts to No VAT and yet when I fill int he details on expense receipts ready to math to the bank, it keeps calculating a VAT element that I cannot edit. Is there somewhere I can change this? Settings is set to Outside Scope for VAT.