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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
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Manage customers and Income
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7207 Topics

Connection to account is broken but is unable to be re-added or removed and just shows the following error message "Something unexpected happened."

I am still able to add new accounts but can not edit the current account.

31

J

10 months ago

K

kylie_hanson

GTS and BAS

How do I add the Tax Amount column to a transaction listing from a P&L report? I used to be able to do this to review GST for each account, it's not in the column options

When reviewing the accuracy of the transactions entered, I review the transaction listing for each account in both P&L and Bal Sheet. As I work with a lot of overseas vendors, I need to see whether the GST is correct in each account. i can select the GST Code, but not the Tax Amount as it's no longer available.

Manage suppliers and expenses

How can I turn off this option when populating transactions?Do you want to prefill this expense and overwrite your entries using values from this contact’s last expense?

Prefilling an entry (particularly overwriting an amount) can cause all kinds of errors and I'd like to turn the option off.

BAS lodgement not working (showing invalid date for Q3 months). Then chat support saying "there was a problem, try refreshing the page).Typical quickbooks incompetence

As usual, a typical demonstration of complete technical incompetence by the entire quickbooks organisation. Not only does their software bug out for BASIC tasks, can't even connect to support because they can't even maintain an active chat support line. What an absolute joke

Can we switch my subscription from Australia to Singapore without paying another subscription fee?

No text available

Hoping to get some help - continuing to get error 101 when trying to connect my ME Go Bank account to Quickbooks.

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Hi, I have a significant number of duplicate transactions that have showed up in Quickbooks. Is there a way to prevent this please?

The duplicated transactions don't seem to follow any pattern.

Hi All,I have waited for 3 weeks for my bank feeds to be linked. Commonwealth Bank. I have rung support twice. Still no bank feed. Bank has said good to go.

Documents are done. Bank said its good to go. Quickbooks have been contacted twice. They have said they are working on it. Have not heard from them either time when they said they would email me.

Is there a way to recover bank transactions for 2024-2025?

my bank is connected to my account, transactions fron 2025-2025 are not appearing. current 2025 ones are. i just need to recover them for tax time

Payment out of my bank has duplicated as a deposit as well and if I adjust to clear the deposit it deletes the expense. My bank register across a number of statements

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Unable to get transactions for 1 account Bank - Error 324 - Can't find this account.

Hi, Does any one know how to generate a receipt for donations received ?

we are a Not for profit and wanted to send receipts to who ever donates to the organisation.

I have categorised and added transactions. They still appear in the 'Review' tab, supposedly with some amount outstanding. why?

I have used QB for several years, this has not happened previously. I have tried recalling and redoing transaction categorisation. I've switched off QB and logged back in. still the same.

I am facing an issue when submitting the payrun to the ATO. After submission, the status changes to FAILED. Could you please advise what might be causing this issue?

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Are there issues with the QB platform at the moment, I'm having lots of issues in client files ranging from bank feed problems, document uploading and splitting expenses?

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How do you edit the invoices to show Tax invoice and not just invoice?

The Invoice view does not come up stating " Tax Invoice" It just says invoice.

Manage customers and Income

has anyone else had trouble with sending invoices via email. i get an error and email with invoice attached is not sent. I have tried different email addr, even my own.

No text available

What does "Tax Classification code not supported" mean in Quickbooks Plus?

Trying to edit inventory items to add cost, etc, but the error comes up when trying to save the item. The tax on Sales and Tax on Purchases fields are NOT set, relying on company defaults. But we can't save the cost to the item.

I am using QB Acct - it is just me, no employees etc. I want to change the Billable (per hour) rate on the weekly timesheet but cannot find where to do it. Any ideas? Thx

The help sections says 'to permanently change the billable rate, go to the employee profile' - I don't have an employee profile to change anything! Any help would be greatly appreciated - I have spent way too much time looking for this simple thing.

Manage customers and Income

how do we get our customers to pay by credit card once we send an invoice? at present they have to ring me. can we link them with square for this?

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How do you add a service date to an invoice?

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I want to pay super on all the earnings our under 18 yos have regardless of the number of hours they work in a week but can't find a setting to allow this

at the moment if the hours worked are under 30 payroll doesn't calculate super for the employee

I want to cancel my account. It was created accidentally

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Manage customers and Income

MULTIPLE INVOICE TEMPLATE Hi There , we have 2 locations and want to use 2 differnct inv templates even differnt name and log but when i create 2nd template ,it cha

Hi There , we have 2 locations and want to use 2 different inv templates even differnt name and logo but when i create 2nd template ,it changes on both .any solutions its one business but store name and logo is diffenrt we are not trying to add 2nd business only need 2nd inv template xero offer that but its big job for me to swtich before trying here support confirms that this is not possible in qbo

Hi .. Is there a problem with the Westpac Bank feeds at the moment? My client has not had any transactions uploaded since the 25/9.

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