QuickBooks Q&A

set up Payroll withdraw account

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How do I add a resolving transaction when posting a deposit from a bank feed that had a service fee deducted from it?

Hi, To start, I am new to QBO. I set up the account correctly with it's accurate balances. However, I accidentally deleted the beginning balances of all the accounts. After that incident, I searched online on how to add again the beginning balances and it says that I can use the opening balance equity to put amounts. I did it but when I looked at the reports, there's an amount in Opening Balance Equity and my Retained Earnings went up. How can we zero out the Opening Balance Equity? Or is there any other processes to add beginning balances aside from using Opening Balance Equity?Thanks in advance.

I created manual invoice and sent to client before I bought QuickBooks. Then I bought QuickBooks and received payment in bank account which is linked to QuickBooks. How do I enter the invoice I created manually outside system?

Vacation Pay YTD Used was on the last payroll now disappeared off the paystubs. It is correct in the QB.  Earned and Available still show up on the stubs but the available amount is wrong when an employee used the vacation pay on the cheque.  Everything was fine last payroll and all updates have been completed.

I want to approve someone to be a multiple user on One Business account. But I have other accounts in my Quickbooks that I don't want him to have access to. I only want to give him access to one business, not other business accounts that I have on my computer. So my question is this:  By giving someone access to a quickbooks company file, will he be able to access other company files?  Or is access given only for that one company?

It seems that it is just affecting my credit card transactions.

I am attempting to receive items against a PO (USD) in Quickbooks Enterprise.  I am getting an error message to select a different type of account for this line - you can only select an AP or AR account on the first line of a journal entry and it can only be used once in the same transaction. I have not seen this message before - how can I get around this??  

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I am a bookkeeper with many QBonline customers.  I do not want the customers of my clients knowing my name and e-mail but batch e-mails come from me personally not the business.

I uploaded clients via CSV which also contained the Customer Type column only to realize that the subscribed version did not include Customer Type.  I upgraded to get it.  I would like to reupload the same CSV file but suspect i need to delete the current set of records to avoid duplicates.

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New to me thing with my work, not entirely sure how this thing even works, don't think I set it up properly

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Hi new to Quick Books Online.  I linked the bank account to QB but some of the transactions from August didn't transfer over.  It should have picked up entres from Aug 1st but it's only showing those from Aug 22nd onward.  Any idea how to fix?

I usually get my pay stub Tuesday that has paid Wednesdays date on it and I get paid Wednesday morning. This week I got my stub Wednesday with paid date also Wednesday but I haven’t received my pay yet. Will it come today? 

I am new to QBO.  We need financial statements for Ongoing Operations and for Capital Projects.  We also have two physical locations.  For breakdown by location, I assume that I would use Location Codes.  For breakdown by Operations / Capital, I assume that I would use Classes.  So, in effect, we have four sets of books.  Have I got that right conceptually?  Thank you.

When I send out statements monthly QuickBooks indicates that a portion of the clients I have statements for do not have email addresses associated with them. No problem, I add the email address to the client record directly. (Not to the email address field in "Create Statements"). Then I go back to the statements screen to see that all the email addresses I have added to the client record now show up in the statement screen and I am able send out all my statements. But when I go send statements the next month many of the previous email address I have entered are no longer in the system. Some have saved and some have not. Last month I entered 34 email addresses in the client record and today 14 of those email addresses are no longer saved. Please help! Entering email address over and over again every month is very time consuming. 

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 I am not able to upload my logo to Quickbooks either in Account and Settings or to Invoices.When I click on the Logo square I get a dimmed screen but no popup nor are there any invisible fields.If I drag and drop I get the message that "The operation could not be completed. The operation is not permitted. NSPOSIXErrorDomain:1"I spoke with an QB person who told me it is my browser and to switch browsers. I have removed all cookies and cache. All other popups on the site work. What is the issue?

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