QuickBooks Q&A (UK)

I don't seem to be able to match these as the amounts are not the same. I keep getting duplicate entries- 1 for the full payment made and another for the paye amount that has been processed through payroll. Is there any way around this as or do the bank transactions for PAYE and dividends need to be made seperately? Some have already been processed so I am trying to go back and reconcile them and the current account balance is out.

No text available

No text available

No text available

No text available

When you go into a sales invoice, pop ups appear for Paypal & Go Cardless. The new 'improved' format was supposed to cut the number of clicks - but these are still popping up like unwanted pimples. The guidance on Google seems to only apply to Desktop and the other guidance on community, for some reason will not show when you select it???? I spent sometime on chat and after completing meaningless tasks such as clearing cache and changing browser, my chat closed. We do not use Paypal to collect funds and we never will. How can I get rid of it. Pop ups are blocked in browser, so is this part of QBO?

No text available

No text available

No text available

No text available

I previously asked about this and was told to start a chat or request a call back but it won't click through to anything. Just community option. Is there an email address I can use to contact someone to help as it's quite urgent. Thanks

No text available

No text available

How do I confirm consent with my bank?

When i go manage accounts, both in red as my consent has relapsed. I press on the one I need to consent to, when it loads on the next page, it comes up unexpected error

No text available

can i import existing info from essentials to simple start. i want to downgrade

I can export PDFs of the invoices and send to A/P, but would rather them receive or access the PDFs directly.

No text available

No text available

On box 4 is showing how much I did spend on purchases and I dont see a few transactions I made.

A supplier sent two unscheduled payments: one was a duplicate of an already paid invoice, the other was random. We agreed to credit the overpayments to future invoices: in fact to total the overpayments and split the credit 50/50 over the next two invoices. I created 2 credit notes and I applied 50% of each to the current open invoice. The remainder will go to next month's invoice. So far, so good (I think). But... I have two unprocessed bank transactions sitting in QB and I don't know how to post/ match them. What do I do with these amounts that we received? (Normally income received matches exactly to invoices, but these do not).

It doesn't give any error codes. Just says "unexpected error".

No text available

No text available