QuickBooks Q&A (US)

I am using QB2023 desktop.  I have been always able to email my statements from within the program.  As of today, this is no longer the case.QBDT will not recognize Outlook.  Outlook doesn't appear as an option in the Send Forms preferences.  I only have web mail and QB mail.I use an exchange account to send mail from Outlook.My default email address appears in the email box on the Send Forms Company Preferences.  The Email ID is my default email address, and is the current default.When I try to send a statement via email I get an error that say QBDT cannot connect to my email server.  I then hit Change Password and enter my Office 365 password.  No joy.My email address appears in From box in the QBDT email.  My client's email address in the To box.My server is https://outlook.office365.com/owa/xxxxx.com/ where xxxxx is my domain.  This is the web access site.  I tried server name smtp.office365.com.  Neither worked.I changed

See title. Only uploading file or inage from device works but im not able tk select from receipts ive uploaded or emailed.

previously had credit card set up as vendor in quickbooks and would post other vendor payments to that vendor. Have changed the credit card set up to a credit card and set all of the vendors up on their own account. Now am showing double the amount of debt owed. How to fix? Quickbooks Enterprise Solutions 24.0 

Employees are concerned about privacy

Adding a new time entry and there's a list of Clients and Projects. I'd like to remove some of those entries.

What do I all need to do if an employee's payroll deposit was rejected through direct deposit? What all needs to be done to ensure everything in my QB is correct and the employee is paid? Let me explain the situation:I ran payroll on Sunday, Wednesday employees pay amounts were removed from my account. Friday, employees are paid through direct deposit. However, I was notified on Thursday night that one of my employees had changed banks and that the direct deposit information I had in QB was not accurate, so I quickly went into that employee's data and updated the direct deposit account information. I was hoping that potentially she would get paid to the updated account. However, I was notified she didn't receive a deposit. I checked my account for the past 4 days and it is still showing up as a debit and not credited back since I did get an email from QB stating the deposit was rejected and funds would be returned within 5 business days. QB is stating I can issue her a paper check

I have sales in two states throughout the year, Maine and Florida. When running my Maine Sales Tax Liability Report, it includes 4 sales from Florida. It does not include all sales from Florida, just these four. In reviewing the individual invoices, they show as being in Florida and the sales tax collected in that invoice is indicated as Florida state/county. What is going on?

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Hello:We just moved all our data from old QB desktop to Online and it has been a frustrating process. The options for adding fields in the Invoice is limited and seems like some of our data in our old invoices is not visible in the new QBO. We need to sort and extract the invoices we issued by Customer Company name for a certain period, but the company anime is now associated with various people AND company, who work at the company.  I just want to get the invoices issued to all the people in that company in one list. How to do it? Help

I have added a new set of books to my QB 2000 desktop, but I cannot access payroll anymore. I did not even reinstall the program. I just opened a new set of business books. I have access to payroll on the old account, but not the new account. How do I fix this?

The agreement that was signed when I signed up with QuickBooks. Thanks!

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I have QB Online and updated to the "new layout" a couple weeks ago.  This past week I tried to generate some invoices and estimates and they were back in the "old layout".  When I clicked on the "upgrade to new layout" button it temporarily converts to the new layout and then immediately reloads to the old one again.  It does this on multiple browsers as well as different computers.  Can someone please point me in the right direction?

Why are the employees paying MN Paid Leave tax based on gross income and not post tax?  How do I correct this???

how do i print micr checks in online quickbooks

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I am trying to create Groups for my transactions (I run a fashion business and need to see transactions per season) and I keep getting error message "Error, Group not created. Refresh page and try again."I have tried a new incognito window, cleared cache, signed out and signed back in, nothing works. Is there a permission or upgrade we need to utilize this? Please help!

For whatever reason, the Q4 South Carolina Quarterly Tax Return Form WH-1606 is not showing up in my tax filings list.  I need it to complete my Q4 2025 filings.  Any information or help is greatly appreciated. 

Is there an exemplar of how to get a Web App to connect to QB Desktop Enterprise, for the purpose of inserting donations?In this I believe the Web App knows the QB Account Number (the donor)So, I want to know how (or be pointed in the right direction) to take a donation row from the Web App and insert it correctly into QB.Here's hoping there's a kindly genius out there!Java at the Web App end could be JDK 8, 17, or 21. That is to be decided.The QB Desktop version is (I believe) 2019.Upgrade to a more recent version is unlikely, as is going to QB online

It is January 20 26 and there is no tax checklist button available

When I try to update QB Desktop Accountant 23, I get error 15242.  After searching this error, it appears to relate to payroll.  I don't use payroll, and my preferences have No Payroll set.  I found this https://quickbooks.intuit.com/learn-support/en-us/other-questions/intuit-fcs-service/01/225339 and tried that reboot.bat as Run as Administrator, but the error remains. I've also tried the QB ToolHub | Program Problems | Quick Fix Program, to no avail.  I've also tried resetting the update...same error. 

After we migrated from QuickBooks Desktop to QuickBooks Online back in August I found some customer invoices & journal entries that were used to apply payment, were listed as open on my open invoice report, but with a zero balance. I thought they just needed to be linked again, which I did. A few months later I found our balance sheet in cash basis was out of balance. It was due to these customer payments, some going back to 2004. As per Intuit-QuickBooks troubleshooting info on how to Fix a Balance Sheet that's out of balance, I changed entry dates to the future, then changed them back. I even deleted some entries & re-entered them. The balance sheet is now accurate, but now those same customer invoices & journal entries are showing open again on my customer open invoice report. Also, some of them are now showing a balance due, instead of a zero dollar balance. The report will show an entry with one amount, but when you click into that entry, the amount is different. One g

Working on setting up a combined Sales Tax Rate in my QBO, that will sync with Clover. The State of Nebraska populates fine, but the Omaha City Sales tax agency does not. Surprised to not find anything on this as the tax began in 2010. How can this be corrected or fixed so we can properly track which agency we have to pay.  City of Omaha has a 2.5% occupation tax, paid directly to the city. We do not want to combine these in our books, as they remit to different agencies. 

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