QuickBooks Q&A (US)

I have been trying to let QuickBooks know, for one year by calling multiple times, that there is a constant issue with the Taxable Amounts. Sales by Customer Detail reports show Non-taxable sales in the Taxable sales amount column. Only by clicking on all wrong categorized amounts and reaffirming Automated based on location (which means clicking on it and saving it one by one), does the amount goes out of that column. All my retailers are tax exempt because of resale and are correctly put into the QuickBooks customer setting. Still QuickBooks adds all these amount in Taxable Amount column. If someone could help me get this issue fixed that would be more than awesome. So tedious.

  The clock is ticking! Before the calendar flips to 2026, you have essential, time-sensitive actions to complete to guarantee a clean year-end close and smooth tax filing process.   Pay special attention to the final payroll deadlines below, as missing them can lead to processing delays and errors on your W-2s and 1099s.     You can check out the full Year-End checklist for QuickBooks Online Payroll here.

We have a policy to carry forward balance 24 hours of PTO to next year so if we have to do this manually when to do it as we run 15 days back payroll

Where can I see my recent invoice creation?

quickbooks FAQs, tutorials and support are wasting users time if they are providing incorrect instructions for basic uses.

Where can I purchase Quickbooks Desktop Pro 2023 

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I called support and they don't know how to do that. It must be possible !Anybody have some ideas ? Thanks all,Denis 

I canceled last year, but I see an autopay in my bank account this month!  Why was I charged and how do I get refunded???

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Is it possible for Quickbooks to stop changing the layout of the whole software?  The functionality is so much worse in the new view.  This change was totally unnecessary, I don't understand it. 

I am new to invoicing through QBO, I have already taken 3 credit card payments.

Last year, I was so fed up with the price of quit booked I canceled. It was really hard. They didn’t seem to wanna let me go. This year suddenly I get charged for my account again after I spent so much time on the phone last year canceling. I’m really upset and frustrated. I called today and they told me I would be refunded and I get an email. I got no email and they later called me back and said that they would keep half of the money that they charge me. I told him that was unacceptable that I was really clear that I wanted to cancel last year. Again, they didn’t email me any status of my account.

Employees are struggling to log into their workforce account linked to our quickbooks online payroll because they already have an account from before we transferred from intuit online payroll. How can I help them to access the new QBO workforce?

Every time a Purchase Order is created against an existing "Drop Ship To" entry (a customer etc) a new entry gets created in the "Ship To" dropdown. No user is doing this, so we assume it's the QBDT application doing it. In some cases there are 25+ entries. Only (1) address is needed.  It never changes. Is it possible to get QBDT to stop doing that? Anyone else run into this issue?

For at least a month now, anytime I do anything in payroll it crashes and shuts down quickbooks entirely. I have done everything recommended online. I have used "fix my file", "tool hub" and rebuild data (which won't even work). I have closed, reopened and restarted everything! ANY SUGGESTIONS???? Please help!!

For the last couple of months we have multiple clients that received the H202 error and can't go into multiuser mode.  The standard fix works for these clients, and it's a quick fix.  The issue is that the fix only lasts for about 2 days and then we have to do it over again.  This results in a lot of lost time (and costs for our clients).  Is anyone else experiencing similar issues when fixing the H202 error and is there a fix or something that I'm doing incorrectly for this to make the change last longer?  Still fairly new to QuickBooks, so apologies if this has been asked/answered previously, I did not see any reference to the fail frequency, just the fix to the H202.  Thank you

Client does not use automated payroll. They e-filed their 2024 W-2s through QBO.  Federal was accepted. A couple of months later received a notice from Wisconsin that they did not receive the W-2s.  Is Wisconsin not able to be filed through QB Online?

I need to pay back taxes and run our first payroll.

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Hi,Can you please look at the below issue as one of our customers is facing this issue and it is urgent?We have a customer who is facing an issue with the Custom fields in QuickBooks Advanced App. They have created string-type custom fields in the QuickBooks Online Advanced. When we make a request to the QuickBooks API, we are not getting the Custom fields information in the API response. Can you please look into the issue? Have you changed anything in the QuickBooks API recently? Thank you

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I've seen a few posts that SIMPLE IRA is only available on Quickbooks Desktop.  Is that still true?  Or is it now available in QB Online?  Thank you.

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