QuickBooks Q&A (US)

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Hello. When we create a build, we always change the number to the same number we’ve assigned to the job. But in the last month or so, when we close the build, it reverts the number back to pre-populated number QB assigns when the window first pops up. We have to open the build again, change the number and save a close in order for the new number to stick. Does anyone know why it would be doing this all of a sudden? Oh, and  it’s sporadic… any suggestions on how to fix this would be very much appreciated. 

These changes come as a surprise and we are left to try to figure out what is going on and how to accomplish tasks. This takes time and is infuriating. I run a business that deals with new businesses daily. I plan to make it my mission to encourage new businesses to avoid QBO and not even try it because once in you are at their mercy. The latest change is by far the worst yet. Whoever thinks up these "improvements" should be fired.

Paid over a week ago. Quickbooks flagged it for review. They never sent me an e-mail or any instructions on how to follow up. Reaching customer service is a nightmare. They are holding my money for their own financial gain.

My employees started off s independent contractors. We're transitioning to a new Payroll system & then will be W2 employees moving forward. Do I need to input their 1099 earnings into payroll history?

Hi everyone,I’m a student researcher from Suffolk University working on a project about automation in accounting workflows, particularly during month-end closing.I’m collecting feedback from accounting professionals and bookkeepers who work with QuickBooks Online, Xero, or Excel on what types of manual adjusting entries (accruals, prepaids, deferrals, unrealized FX, payroll accruals, etc.) take the most time or cause the most errors.The goal is to understand where automation could make a real difference in efficiency and accuracy.If you have 2 minutes, I’d really appreciate your insight here:👉https://forms.gle/yZF8uJMCZmWQ4Y9t5

Is it just me, or is this one of the worst features QBO has rooted in this platform?

I received several emails from Intuit stating that they are now going to charge to print and mail w2’s. The instructions clearly state: To avoid paying the printing and mailing fees, you or your clients must change their W-2 settings on or before January 3, 2025.To change the settings, go to Form W-2 printing in Payroll Settings of their QuickBooks Online Payroll account, and choose “I’ll print and mail W-2s to my employees”. This is also clearly posted on the QB Online payroll section of their website: https://quickbooks.intuit.com/learn-support/en-us/help-article/payroll-processes/file-w-2-forms/L8dtYAwC9_US_en_US?uid=m4rigmi3 However, when I went into payroll settings, THERE IS NO SUCH SETTING. The only W2 printing setting allows you to choose what kind of paper to print to. I got on a support chat, always fun, and was told: “I understand the content of the email that was sent to you. But if we checked on our payroll settings, this option is not available. We apologiz

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There needs to be a customizing feature to add frequently used tabs

It is our policy if an employee is off he is required to take any available vacation hours. If we didnt have this policy folks would take off whenever they wanted and they would not choose to take vacation.I had an employee that was off October 15. He didn't request vacation  and I forgot to use one of his vacation days for that pay period.Today he just asked off for a vacation day.  On the workforce app  appears he has 24 vacation hours balance, but he really only has 16 hours.    To make this right i need to go and pay the 8 vacation hours from October 15th.    How do I go into TIME and tag a vacation day for Oct oct 15th, yet create the check today ( in November) ThanksLDO 

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Hi,Would you please provide us the solution for the issue of Landed cost not calculating after pressing "POST TO BILL" button. This issue exists only for some transaction. we are using multiple currencies option and home currency is AED.  

How to edit invoices?

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I have previously printed multiple checks that need to be brought into Quickbooks and I don't like having to enter ck#7500 and then reopening to enter 7501 and then again for 7502 and on and on

As of 2 weeks ago, when batch importing checks, about half of the checks are imported successfully and the other half fail with the error "To access this, sign in again or contact an administrator.". I am the Primary Admin on the account with full access to everything. I've been doing this for years and never had this problem and half of the checks imported still work. If I view the failed imported checks and submit those again, half of those usually are successful, half fail. After a few cycles of this, all the remaining checks keep failing until I re-import the spreadsheet with the remaining checks that never imported....then the cycle starts again where half import successfully, half fail. Yes, I have permissions do import checksYes, I've cleared cache, tried a different browser, logged out and back in, and tried the "desktop" QBO appYes, I'm importing the checks correctly. It's 100% a QBO bug because it just started 2 weeks ago and still now, half of the checks are succes

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I was able to find and use the correct app before but now: it’s just the basic one that shows up when I login. Help

report with classes on the left side and columns with acutual expenses and then budgets

"An application error has occurred while processing your request" is the error and alerted qbo over 9 days ago and it still isn't working....

Assisting client migration to Windows 11, but unable to run QB Enterprise due to version issue.  Appears client started with v21 then upgraded to v24 on Windows 10, confirmed that she is using v24 to access QB database.  Installed v24 on Win11, but unable to open database due to version.  Uninstall v24, install v21 then reinstall v24, now getting the following error message when opening the QB program (before accessing database).  Thank you in advance for your help.

I have an underpaid invoice that I need to clear. A credit invoice was entered to write off that amount, but I cannot apply that credit to the invoice. When I go to the invoice and select 'Apply Credits', no credit is available to apply, yet it is in their balance details as active. If I go to the credit, and select 'Use credit to apply to invoice', it states that "This customer has no open invoice', yet it has 3 other invoices that are still unpaid.  What do I need to do to get this customer account clean?

Is there a single report (or an easy way) to see what QB is deducting from our checking account each week?   I know there is a weekly deduction for the NET payroll and a TAX deduction. I would like a single report that shows both the net amt and the tax amount deducted from our bank account.  Currently i print the payroll summary for that week and circle the NET and then I add the employers taxes and the employees taxes to ge the total for the 2nd deduction.  I only use QB payroll so i do not export.     Thanks