Banking

Not letting mark invoice as paid

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Can anyone suggest why I keep getting this error message when adding or editing Bank transactions? "Error adding manual transaction There was a problem processing this request - please try again."

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Hi I bank with HSBC Business Banking and linked all my accounts to QBs online when I set it up. We have two credit cards which are linked to QBs as two separate accounts, but what I didn't realise is that as well as these two credit cards, there is also another 'master' credit card account which also shows all the transactions made on both cards. I have made the mistake of linking all three of these credit card accounts which means that all the transactions on the two credit cards are duplicated on this 'master' account. Is it better practice to reconcile the transactions on the two separate credit card accounts, or the one master account? Or doesn't it matter and will not cause any problems down the line? QBs is asking me to reconnect the accounts again. I am able to unlink the 'master' account and leave the two separate accounts linked to QBs, but I cannot unlink the separate accounts without also removing the master account. I am currently reconciling to the master ac

I am unable to connect to my bank account?

When I click on the three dots next to the scientific accounts in Manage accounts, I get the error: “Something unexpected happened.” Sometimes the same error appears immediately after entering Manage accounts. I also get exactly the same error when trying to access Your past and duplicate consents.

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reconfirm consent on my bank

I keep getting the same error - "something unexpected happened"

If I try to do this action for any of my linked accounts, I get the same error. All transactions are still being pulled through at the moment, but I'm concerned that connection will be lost.

The only way I can rectify is to delete details of the payment in Taxes or delete payment from my bank register. Either way the payment is then missing from one of them?

I don't seem to be able to match these as the amounts are not the same. I keep getting duplicate entries- 1 for the full payment made and another for the paye amount that has been processed through payroll. Is there any way around this as or do the bank transactions for PAYE and dividends need to be made seperately? Some have already been processed so I am trying to go back and reconcile them and the current account balance is out.

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How do I confirm consent with my bank?

When i go manage accounts, both in red as my consent has relapsed. I press on the one I need to consent to, when it loads on the next page, it comes up unexpected error

It doesn't give any error codes. Just says "unexpected error".

All my manual bank transactions are duplicated. How do I remove them on block. There's 990 !

Any ideas? I have to log in quite frequently and it rarely works, many thanks.

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