QuickBooks Q&amp;A

Switching to Annual Billing (With Screenshot For Real)

Jet 12

Account management

I tried to switch to annual billing. On the preview, it says I will only be charged €177.74, but when I clicked the button, it's asking for €398.17. What's going on (Sorry I posted multiple times. When it asked me to pick a product before posting, it just refreshed my page and removed the attachment)

ADC12804

W3 form is saying duplicate copy - I need the original to file with SSA

Can not get the original w3 to print

My payments are stuck in “review”. I can’t get anyone at QuickBooks to assist. What can i do?

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211

dLearnedNew Member

Qualified Overtime YTD missing previous pays.

Firstly, I did not "add" the qualified overtime pay type (this was not an option in the dropdowns, so it must have been added by QuickBooks). When I processed this week's pay, I see the "warning" about needing the Qualified Overtime Tracking (see note above).  The employee's pay stub shows the qualified overtime for the week, but does not include any of the overtime paid in the previous 2 pays, meaning the YTD is incorrect. How do I adjust the balance to reflect the overtime from 2026 pay 1 and 2?

richardL

Fixed asset manager not working after Windows 11

We switched from windows 10 to windows 11 and now fixed asset manager isn't working.  It prompts me to either restore a client, transfer a client or create new client.  Our IT guy tried to fix it but couldn't.  He had an old backup from 2024 and it wouldn't load.  He said something about it had to be restored using an older version of QB?  I don't know.  When I try and call QB they don't support it since fixed asset manager is a 3rd party software add on.  Anyone else run into this issue?  Any ideas?

151

Getting the Most out of QuickBooks

Emma_PCommunity Manager

Small Business Tax Tips

Note: For more information, check out this article.

 We do NOT use Quickbooks accounting.  (we only use QB intuit online payroll)   I am wondering how helpful Quickbooks  Bill payment would be if I do not use QB accounting?  I want to pay our vendors with ACH.   How would this work if I do not use QB accounting? I am currently also looking into Bill.com and Melio.  What advantages does QB have over these. Thanks LDO

When I create a new invoice, QBO keeps asking me to complete my business profile so I can accept payments through QBO. I want to stop this popup.

I do NOT want to set up payment through QBO. How can I stop this popup.

credit payment was posted but now I need to reduce it by fees

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whereismyprofile

it is so impressive how terrible this company is

I have never in my life had so many issues or problems with anything. The entire quickbooks does nothing for my business. I am convinced my business would be more successful if I never was scammed into quickbooks. The platform is crap, the support is god awful, the company it self is evil.Is there any business owner out there that can say yeah quickbooks helps me and not just say it but maybe prove it?I have never seen anything so falsely advertised before in my life

Can anybody assist me in importing transactions? I have downloaded and converted and nothing works. About to slam my head in a door

I have gotten error code from QuickBooks probably a thousand times that says "darn. Upload failed probably our fault please try again"....... I have spent hours going back and re-downloading 10 months worth of statements converting 10 months worth of statements to CSV because that's all that QuickBooks will receive and it won't receive them either apparently please help my $35 a month is a ridiculous waste it seems

GBE

Formatting a Purchase Order (Design)

We would like to send Purchase Orders from Quickbooks directly to our Vendors. However, the formatting is completely off and does not give a professional appearance. Screenshot attached. I noticed that we do not have anyway to "customize" a PO template.  If somebody has customized this, can anybody help me?

Self Employed. In the Invoices section, the search bar is gone. It was there yesterday, now it's gone. Anyone else dealing with this?

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office343

The AI is useless to me. How do I disable all AI agents, all things that make suggestions, or that say they have "ideas". Computers can't get ideas. :) Thanks.

There's an area called "Business Feed". It says "Hey Dana! I've got ideas for where you might want to focus today.". First off, it's poorly punctuated, second, it's a computer. It cannot have ideas. Also, they ridiculously insist that the word "Invoice" be in the subject line of an invoice. Why on earth would they think to write for their users? Do they think their users cannot write the subject lines they need? Who thinks of this stuff? (Maybe AI developed the feature set. Who knows?)

fcimanager

will you help me load a file to on from desktop to online

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hortidirect

Changing "From" email in Purchase orders

Hi we're switching to Quickbooks online from Desktop, and I can't seem to find where to change the "from" email for sending purchase orders to our vendors. In Desktop, we can change it easily, and send from a dedicated purchasing email on our domain, but in QBO it comes from a quickbooks domain. Can anyone direct me to where I can change this setting? Thank you! 

on the Expense/pay page i would like the attachment to show when a receipt is attached to the transaction. I had it once and then it disappeared.

It is time consuming to have to open each transaction to see if the receipt is attached.

Is there another product we can use that is supported for our invoices

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sciencealliancen

What happened to the search bar in invoices?

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Why can't I add money to quickbook checking

pookieellis1994

Payments

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cdmechanic8890

When will affirm be available to my customers?

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flowerlover

Unrecoverable error when clicking on "start unscheduled payroll"

When clicking on "start unscheduled payroll" a pop-up appears about the new overtime tracking, when I go through the screens, I receive an "unrecoverable error".  This has happened for other users too. 

Why won't the system let me make a bank deposit into undeposited funds? It keeps saying"Select a bank account for this Deposit" Which has already been selected. Help??

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HICatLady

why won't my w9 info save?

I'm trying to save tne W9 I entered the info and it says it is incorrect or missing. It doesn't say what's wrong and I'm typing EXACTLY what I was given. Another W9 I entered exactly as they gave me. I click save and it does NOTHING. Never saves. When I finally reload the page becaues I've given up, it says it's incorrect or missing.