QuickBooks Q&A

  Hi QuickBooks users, thanks for stopping by. With Year-End approaching, we want to make sure that you feel fully equipped with all the tools you need to finish out the year strong. Follow along with this guide to learn more about payroll and staying compliant this year.   With QuickBooks Online Payroll, managing year-end tasks is simple, but since there can be a lot to remember, here are the key items broken down to ensure a smooth start to the new year.   1. Final Payroll Run: Process all final checks for the current tax year, ensuring timely completion of payments for bonuses, commissions, and fringe benefits by the official cutoff date. For QuickBooks Online Payroll Core, you have until December 30th at 5:00PM PT. For Premium and Elite, you have until December 31st at 7:00AM PT. Here are the specific things you’ll want to check off your list before running final payroll: -Make sure employee wages and benefits are correct.-If you use direct depos

  Hi QuickBooks users, thanks for stopping by. With Year-End approaching, we want to make sure that you feel fully equipped with all the tools you need to finish out the year strong. Follow along with this guide to learn more about payroll and staying compliant this year.   With QuickBooks Online Payroll, managing year-end tasks is simple, but since there can be a lot to remember, here are the key items broken down to ensure a smooth start to the new year.   1. Final Payroll Run: Process all final checks for the current tax year, ensuring timely completion of payments for bonuses, commissions, and fringe benefits by the official cutoff date. For QuickBooks Online Payroll Core, you have until December 30th at 5:00PM PT. For Premium and Elite, you have until December 31st at 7:00AM PT. Here are the specific things you’ll want to check off your list before running final payroll:  -Make sure employee wages and benefits are correct.-If you use direct deposit, send off

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Last week I noticed that suddenly when using the Send Forms function to send out invoices, the primary recipient (or To:) email address was blank - as shown in the screen shot below.  The only thing I have changed recently was a payroll update.  In the past this always worked as expected.  If there is a copy recipient (or Cc:) that address does show up.This issue only occurs when I have the Preferences for Send Forms set to Outlook.  If I change the setting to Web Mail then the primary recipient email address does appear, but when I hit the 'Send Now' button then I am asked to set up my email - which takes me to the Preferences screen.  If I change the setting to Outlook, then the invoices are actually processed and mailed out.  But when I go back into the Send Forms screen after that, the recipient address is once again blank.  So I am stuck in a loop of having to set the Send Forms preference to Web Mail, change it when I am actually sending out inv

I want to close my Green Dot account. How do I do that?

Will QB give us a report that we can give client's employees to show the amount of untaxed overtime to support the new tax bill?We know the W2 won't change until 2026, and we know we won't be submitting this to the IRS.  However I believe QB should create something we can give to each employee.  I can do it on Excel, but this would be appreciated.  

Hello,  I'm new QB user less than 6 months experience. May I please request expert opinion for bank transaction matching. Previously we have "A" bank that we used to make payment to all the vendor. Whenever we schedule payment to vendor, after the payment schedule date is over, the QB - bank transaction - under the bank account number - For review tab - the transaction automatically pop-up and under "Assigned to" - suggested bill payment automatically appear and I could do the matching. But this month, we used "B" bank, which is already linked in QB. Under that "B" bank, no bill payment automatically pop-up. Thus I choose "Match" features, search by "From, To, Filtered by and Search by Vendor name". I couldn't find my bills although I have created all the bill with right context & data. How could I sort this issue out? I really appreciate all the expert kind assistance and guidance on this matter. Thank you and warm regards,Grace

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The connection from our software to QuickBooks is failing.QuickBooks 2018, 2020, 2022 and Enterprise v23 all have the same issue.It worked without any problems about a year ago. QuickBooks 2012 Pro works fine. There is no problem with the connection with our software.When I looked up the forum article, I checked the contents that came due to the issue of the expiration of the Symantec certificate in 2023.Our machine is applied up to the latest Windows 10 version update, QuickBooks is also updated to the latest version.I checked the qbsdklog.txt and found that the log was recorded. I guess this issue is the cause.I want help with this issue. ================================================== 20251206.050141  D  9716  CertVerifier  Found signature certificate.20251206.050141  D  9716  CertVerifier   simple issuer: Thawte Code Signing CA20251206.050141  D  9716 &nbs

Can I Copy/Paste Journal Entries from Excel to QBO?I know there is no option to import JEs to QBO unless I use a Transaction Pro app.Is there an option to just copy/paste them?Thank you!

We found a hidden transaction that's affecting your difference A transaction cleared the bank during this statement period but its QuickBooks transaction date is afterwards. Would you like us to change the filter date to show the hidden transaction?

Hello - I need some information about the inventory system in QBO...  Backstory: I own a construction company that primarily bids jobs to acquire and install a multitude of products, but also occasionally sells products. Because we are a construction company, we quote jobs by total price and invoice that same price. For example, we might quote $10,000 for a project, and then order the materials to complete the work.   Explanation: When we purchase materials, it is easy to allocate the expense to a particular job, but sometimes, after we complete a job, we are left with extra material, or scraps that are still useable for another project. I am considering setting up inventory for job costing purposes for when we do use those left over materials because I currently don't have a good way to add those to the job costing without messing up the invoicing of it.  Information Needed: Before I go through the process of setting all of that up, I want to make su

My company used Intuit Online Payroll back in 2016.  Obviously sunsetted, but we still have an Intuit account.  We did not "chose to stay with us and move to the QuickBooks Online Payroll", although honestly we used to visit qbo.intuit.com for payroll services and I swore it was called QuickBooks Online Payroll Core:Either way, I can still sign into the account.  I see the old subscription, no problem.  It lists the "Squatch Creative" company name next to the Subscription, but when I click on it, I get this: I recently got an invite from a vendor to use QuickBooks Money with this account.  When I go to accept the invite, there are 2 companies listed.  The "Squatch Creative" above and another variation of the same company name (I do not have two companies). When I click on either company, I get "xxxx company already have QuickBooks Money. Continue to Sign In." I click on it, and then land on this:Click on either company gets the same "Yo

I accidentally imported my personal bank account transactions from the bank where I also have my business bank account. It seems like the accounts are crossed now. I have toggled off all personal accounts, and disconnected the personal account altogether, but the transactions from my personal account are still showing in the account. Can I undo the import and unlink the account?

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We WILL be using QuickBooks desktop CONTRACTOR edition.  My question is this: The company owner wants to be able to get report of Profit & Loss for each project,  but also wants to track operating cost of trucks/equipment used.  Note - Many vehicles and equipment are leased, or rented. A consultant, who I question is really as knowledegable as she claims at least as it pertains to QB, has told the owner that by using classes he can get all this.  I have not used classes in QB but have viewed several videos on this and don’t see how it is going to get the owner the information he wants. Maybe I'm just not getting it, so that's why I am here. The owner desperately wants to get a handle on how much each truck /  piece of equipment costs him to operate,  but also wants to know  the costs on each as it relates to a particular project. We know the factors that have to go into figuring out an hourly cost.  Whether this can be don

Isn't QuickBooks payments PCI compliant? Ultimately it is their software being used and I don't have anything to do with payments other than sending an invoice. I don't see any of the customers information from their payment.

I need the direct phone # to Quickbooks Risk Department because they won't release funds to my bank account and I am literally going to lose my business because of it. The Payment Department will NOT give me thier phone #. All I want to do is speak directly to the case manager so he/she and I can quickly work together to verify all that needs verified right then and there so I don't lose my business. It is absolutely infuriating I'm not able to speak directly to the "Risk" people. Truthfully I don't think this verification process stuff should take more than a few minutes. We could even do a 3 way phone call with my bank and/or my customers if needed. This is unreal. Feels like a bad dream. I am new to offering electronic payments to customers. I had no idea Quckbooks was going to take my hard earned money like this and just lock it away somewhere and the people holding it won't even speak to me. Please someone give me Risk department direct line. Help me out of this terrible nightmare

How do I get back to the original account I had opened to list deductible items from bank account?

No banking data being uploaded to my account

The new QuickBooks Online experience seems to be missing the Tasks and Reminders widgets.  I use this everyday.Does anyone know where to find them?  They were on the Home screen.  

In my other app, I can tag a customer or project to any expense or credit.

Hi,I reconcile my clients books using QuickBooks online. The reconciliation screen shows a lot of accounts receivable items, when they should be deposits. I am very familiar with QuickBooks desktop, but not sure what my client may be doing wrong or how I need to fix this. Thank you,Tiffany

I can't process payroll because of an error 1001.  I have successfully changed the PIN and waited 15 minutes.  Still getting the error message.  This was strange because I was entering the PIN in correctly to begin with.

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