QuickBooks Q&A

I see there is a new option to add a Tip/Gratuity line to invoices and it appears when they process payment by ACH or CC. However, by default it gives option of 5%, 10% and 15% but I'd like to edit this to be %15, 18 and 20. I'd also like to change the word TIP to the word Gratutity. Any way to edit?

Have tried settings under payments but it doesn't give an option to remove that being offered.

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Where do I change a contractor/vendor from 1099-MISC to 1099-NEC?

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I have Quickbooks desktop and I am wanting to put a letterhead on the cover letter to email to customers. When I go into preferences and then to send forms, there are no templates except the basic one. I made templates for the invoices with the letterhead inserted, but I cannot find them when I go into Company Preferences. I would like the cover letter to be consistent with the invoice that is attached. Can someone please help me.

Difference is showing. Need help

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I’m using QuickBooks Online for my business. Earlier in 2025, I mistakenly categorized personal credit card expenses (from a personal card) as business expenses, so they are now appearing on my business Profit & Loss. Important details: • The credit card was personal, not a business card • The card has since been unlinked from QuickBooks • The expenses are real transactions but should not be on the business P&L • I want them reflected as owner/shareholder activity (equity), not expenses • Deleting or excluding transactions is not an option (I want to preserve audit trail) What is the correct QuickBooks-approved way to remove these personal expenses from the P&L and reclassify them to Equity (Shareholder Distributions) now that the card is no longer linked? Is a summary journal entry the proper solution in this case, or is there another recommended method?

I noticed an omission on 3 employees on their w2 and it is too late to correct via simple edit. What steps do I need to have QB provide a W2C?

how to downgrad from pro to simple start

I want to provide the qualified OT for my employees for 2025.  Will I be able to edit the W2 before I print them out?

I am trying to transfer my QB for Mac file to QB Online and I am getting the following error:Error: t is not a function. (In 't(n)', 't' is undefined)

how to renew for a month

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it keeps saying try again in a few hours but it's been multiple days I've been attempting.

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Cancel this account please Please don't share personal information.

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I recently switch over to a Mac. I installed Parallels, Windows 11, then installed QBDT 2023 & 2024. Everything has been running smoothly for months. I last was able to access the QBDT files on Friday 11/07/25. On Monday 11/10/25 I could not. Monday I could not open a clients file, thought nothing of it and worked on something else. Tuesday I tried to open multiple client files with no success. It hangs and hangs. I have uninstalled - reinstalled QBDT, Windows 11. I have ran the QB file doctor, fix my file, everything, even tried running as administrator, still nothing. Today Thursday 11/13/25 I did open 1 client file. Once closed, could not reopen it.  Help! This is beyond frustrating. 

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I am a small non profit with about $50K  a year in turnover. I use Quickbooks Online. My bookkeeping volunteer has accidentally created havoc and I think I need to start my Quickbooks Online account from scratch all over again. Is there a relatively straightforward way to do this without paying for two accounts during the transition time. Also, I have a discounted annual payment through Techsoup and I would loke to keep the discounted rate.