QuickBooks Q&A

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How do I fix the Correct Amount On a Direct Deposit or Make Sure the Correct amount is on there

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My hourly rate changed for 2026. I can't find out how to change the rate that auto populates in pre-populated Projects or Services within the Invoices tool

Hello Community,We buy and deliver bottled water.  We have to pay the 5 cent bottle deposit to our vendor above the cost of the water.  We have this as a line item called 5 Cent Deposit which is a service and uses the account Reimbursable Expense.  The customer pays the invoice which includes both line items - cost of water and deposit total the Reimbursable Expense is not being reduced by the deposit total.I don't know what that deposit amount is being attributed to and why the reimbursement account is not being affected.  I have another customer that has the line item for a reimbursable expense which uses the service item Reimbursable Expense with the account Reimbursable Expense which does offset the correct amount on the invoice when it is paid.When I do not use the 5 Cent Deposit line item name on the water sale invoice but instead use Reimbursable Expense as the line item for the deposit, it still won't offset the Reimbursable Expense accou

How do I set up Minnesota ESST in quickbooks online?

Employee is not able to receive emails from Intuit. In order to sign up he had to receive the invite code through text. But when he is trying to create his account, he is sent a verification code to his email. He is not getting that email

PLEASE REMOVE INSTALL UPDATE I DO NOT WANT TO UPDATE AT THIS PLEASE REMOVE SO I CAN GET IN TO  MY COMPUTER

Upon signing into my QB 2018 desktop pro, I am asked to sign into my Intuit account. I have the choice to either select admin or non-admin (neither get me further in the process). Once I click admin and enter my credentials, the next screen is the 4 dots that rotate. They'll do that for hours and won't continue to the next step. Eventually, I close QB and select the option to delay signing in for a period of time. What happens if I never do because of this glitch? 

Planning to switch from MileIQ to QB mileage. How can I add my husband to my QBSE account for trips he makes for our business

I have 15+ pending transactions on my QB checking account from debit card purchases that were not completed or cancelled. Pending transactions are holding over $1,600 and we have received no help from our calls and emails to GreenDot for resolution!

How do I clear a number that keeps appearing in the check box? It used to be blank but there is a # that keeps appearing that I have to clear before making a non-check/online payment.

Hello! We are using QuickBooks Plus and QuickBooks Bill Pay Basic.Our current fiscal year runs Jan 1 to Dec 31, we want to change this to July 1 to June 30. This will take place in just a couple months. I located to change the fiscal year (see below), but when do I make this change? Do I wait until July 1st? We need to prepare and enter budgets either before or right after July 1st. What things need to happen between now and July 1st to make this a seamless transition? Also, we need our June financials have the YTD (Jan - June) amounts correct. Thank you. Go to the Gear icon.Under YOUR COMPANY, select Accounts and Settings.Select Advanced.On the Accounting section, select the Pencil icon.Choose July on the First month of fiscal year selection.Select Save.Click Done.

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I no longer own my old vehicle, so how do I delete it?

I manage very few credit card transactions and they are all handled exclusively through QB Payments with no website e-commerce. QB is trying to tell me that I'm not PCI compliant and they want me pay SecurityMetrics to verify my compliance, but the PCI website says I can self-assess using SAQ-A and an AOC. I don't know how to submit this to QB without using the 3rd party. The QB TOS do not mention anything about verification or certification. They just list the actual 12 requirements that constitute PCI compliance, all of which I meet or are N/A. Frankly, this all feels quite scammy?

Trying to get our people paid since payroll seems to be down, down not have it paid out twice.

Hi Everyone!Is it possible to have two admin (company file role) in our QuickBooks Desktop? Thanks

Quickbooks has been terrible with new auto pay for payroll taxes. Bring back option to turn it off. Talked to customer support and they could not turn it off because our account is part of a "test" that Quickbooks is doing and we were never even notified about. Very frustrating and waste of time since we already pay our taxes manually every week. This has been having us double paying. Would like a refund.

We bill customers $75.00 every 6 months.  Customer paid $150 to cover the entire year. When I billed the 2nd $75.00 and used the remaining credit, it zero'd out the balance on the invoice, but on the client roster log balance shows up as -75.00 but the transactions log shows a 00 balance. Should the customer roster also reflect a 00 balance?

I am using QuickBooks online for our restaurant. Tips are paid daily form cash received or credit card receipts. How do we incorporate into daily sales receipt and then pay out? Thank You.

I have called multiple times, received case #s and sent information and emails per instructions...still NO RESOLVE. These go back to May...the amount of money being held pending far past the window of expiration - there has to be some way to get this fixed?!

Hello everyone,I’m having an issue with the WooCommerce integration and QuickBooks Online.When an order is created in WooCommerce, the option “Create a Sale in QuickBooks Online” is unchecked. Even after checking this option and configuring all required settings, QuickBooks does not allow me to save the changes. There is no error message; the settings simply won’t save.Details:QuickBooks version: QuickBooks OnlineIntegration: WooCommerce → QuickBooks OnlineIssue: Settings cannot be saved after enabling “Create a Sale in QuickBooks Online”What I’ve tried:Rechecking and reconfiguring the settingsRefreshing the pageConfirming account permissionsUpdate from QuickBooks Support:I raised the issue with support last week and received the following unacceptable update:"We're sorry for any delays. As of the moment, we don't have an ETA. But I assure you, once we have an update, we will notify you as soon as possible. We appreciate your patience."Has anyone experienced this issue or found a worka

How do I get rid of passwords for quickbooks desktop