QuickBooks Q&A

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Hi,Would you please provide us the solution for the issue of Landed cost not calculating after pressing "POST TO BILL" button. This issue exists only for some transaction. we are using multiple currencies option and home currency is AED.  

How to edit invoices?

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I have previously printed multiple checks that need to be brought into Quickbooks and I don't like having to enter ck#7500 and then reopening to enter 7501 and then again for 7502 and on and on

As of 2 weeks ago, when batch importing checks, about half of the checks are imported successfully and the other half fail with the error "To access this, sign in again or contact an administrator.". I am the Primary Admin on the account with full access to everything. I've been doing this for years and never had this problem and half of the checks imported still work. If I view the failed imported checks and submit those again, half of those usually are successful, half fail. After a few cycles of this, all the remaining checks keep failing until I re-import the spreadsheet with the remaining checks that never imported....then the cycle starts again where half import successfully, half fail. Yes, I have permissions do import checksYes, I've cleared cache, tried a different browser, logged out and back in, and tried the "desktop" QBO appYes, I'm importing the checks correctly. It's 100% a QBO bug because it just started 2 weeks ago and still now, half of the checks are succes

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I was able to find and use the correct app before but now: it’s just the basic one that shows up when I login. Help

report with classes on the left side and columns with acutual expenses and then budgets

"An application error has occurred while processing your request" is the error and alerted qbo over 9 days ago and it still isn't working....

Assisting client migration to Windows 11, but unable to run QB Enterprise due to version issue.  Appears client started with v21 then upgraded to v24 on Windows 10, confirmed that she is using v24 to access QB database.  Installed v24 on Win11, but unable to open database due to version.  Uninstall v24, install v21 then reinstall v24, now getting the following error message when opening the QB program (before accessing database).  Thank you in advance for your help.

I have an underpaid invoice that I need to clear. A credit invoice was entered to write off that amount, but I cannot apply that credit to the invoice. When I go to the invoice and select 'Apply Credits', no credit is available to apply, yet it is in their balance details as active. If I go to the credit, and select 'Use credit to apply to invoice', it states that "This customer has no open invoice', yet it has 3 other invoices that are still unpaid.  What do I need to do to get this customer account clean?

Is there a single report (or an easy way) to see what QB is deducting from our checking account each week?   I know there is a weekly deduction for the NET payroll and a TAX deduction. I would like a single report that shows both the net amt and the tax amount deducted from our bank account.  Currently i print the payroll summary for that week and circle the NET and then I add the employers taxes and the employees taxes to ge the total for the 2nd deduction.  I only use QB payroll so i do not export.     Thanks 

How to change the "Description" on transactions in the Bank Transactions view? When imported from my bank, the incorrect Description has been imported - and is visible on the "For review/Categorized/Excluded" tabs. That description is not visible when looking at the transaction in the register, but makes it terribly difficult to correctly categorize transactions. It would be great if there was a way to copy the memo field to the description field as a way to correct this. I believe this error (or issue, rather) has been going on for several years - see this post from 2019:  https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/can-i-change-the-description-has-wrong-information-and-does-not/00/215549 *to note - the "description" that QB changes it to is NOT in my bank record - on a statement, their register, etc - so I believe it's something on QBs end

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I am doing some bookkeeping for a client who has not filed taxes in 5 years.  I started the bookkeeping in Quickbooks.  I have no prior records other than these past five years.  His prior accountant is not able to help.  How do I put a business auto on the balance sheet if I have no purchase price?  All I have are monthly payments.

I click on a transaction to update the amount, but it won't open

When emailing the employees their paystubs, for the first time some are being required to enter a password to open their paystub, but that feature was never activated, turned on, or used/required previously. How do I turn that off? Many thanks!

Why is there no way to roll back to the previous version of QuickBooks—the one that actually worked—before this disastrous update was pushed out?Your own App Store reviews make it painfully clear: this update has wrecked the experience for the majority of users. Constant crashes. Broken features. Unusable on iPhone. This isn’t a minor bug; it’s a full-blown failure that’s disrupting real businesses that depend on your software every single day.Those of us who rely on QuickBooks should have the option to return to a stable version while you sort out whatever went wrong.If you want to beta-test unstable updates, fine—but do it without crippling the productivity of paying customers. This update has caused real damage, and you need to provide a solution now.

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Hello! I am having a problem that has gone on for far too long and I need help t fix. We have multiple people access two different stores we have setup. So when I go to log in every morning it always says someone is in single user mode please ask them to switch to multi. The problem here is that the chances of me locating who that is and them being at their desk is slim to none. So then I am stuck waiting and calling their phone over and over and I can't do anything until they return. Everytime when they answer they say that they just recently switched and it was in multi and everytime it has switched back to single user mode. Is there anyway to keep multi user mode as a default and only way to go to single user would be to go to file. Thanks in advance to whomever can get me my time back at work. THANK YOU

Hello! We are a nonprofit, a choir, where our singers pay an annual membership due to be part of the choir. This year, we offered full and partial scholarships to those who had financial need, funded by an individual donor who already wrote us a check for $3K. We approved $1250 in scholarships. The donor told us we can use the remaining balance as we like. When I record all of this in QB, how do I record the spending of the scholarship? For an individual member, would I record a $300 membership due followed by a $300 scholarship for that person? Is that all in one sales receipt, or kept separately? Or would I not record that due at all and simply record 1 transaction of scholarships? Thanks in advance.

I would like to download a copy of the Form IL-941 that was filed but don't see it in the Archived payroll tax forms.  I only see the Federal form 941 there.  How can I see the IL-941 forms that were filed?

We have Default Expense Categories set for most of our Vendors. Recently we have noticed that when we snap new Receipts from the QB app, the Default Expense categories are all populating as a completely different category that we don't really use, rather than the Default Expense Category that is set for each specific Vendor. It's the same incorrect category that it defaults to every time.