QuickBooks Q&A

In checking payroll numbers for Form 941 for the 3rd quarter 2025 I found an error on line 2 of the 941, QuickBooks is adding pre-tax cafeteria plan health insurance (Premium Only Sec 125 plan) reimbursements to taxable wages. I have been using QuickBooks for payroll for 25 years and this is the first time I've had this problem. Is anyone else having this problem?

Hi everyone, I’m a brand new business owner with no QB experience. I recently started my single member LLC and will file as an S Corp. I’m working w a CPA for guidance, but when asked which QB version is best I was told “any of them”. I don’t plan on having employees, that many expenses, nor many transactions/cash movement. It’s a simple setup for me in terms of business. I do want to have a payroll system established as I’d like to do this myself if possible versus going to an outside vendor like Gusto/ADP etc. Would anyone have any suggestions on a good starting point for me?!

I run four companies with QuickBooks Online (QBO), three of which are very active. In Fall 2024, I created a new company, assuming the fees would match my existing accounts under the same QBO service level. Unfortunately, I was wrong. Upon receiving a $200,000 ACH payment via invoice, I discovered that for businesses started after September 2023, QBO charges a 1% processing fee with NO CAP—meaning I paid over $2,000 for a simple ACH transaction my bank would have processed for as little as $1. After escalating my complaint three times, QBO’s response was simply to "read the terms and conditions." I admittedly missed this policy, but I never expected QBO to charge different fees based on a company's start date or demand such an outrageous cut of my transactions. After 2 hours and 45 minutes on the phone, I was told I could get the fees refunded if I issued an eCheck refund and had my customer pay me outside QBO. That seemed like a solution—until I learned that QBO would c

I have quick books set to back up automatically at 4:25pm eastern standard time everyday, which it does and get a backup successful.  Every morning when I open my emails at 8:00 am eastern standard time I have a failed back up email.  The problem is that for example today is 10/13/25 i opened my email at 8:00 am and it says i have a failed backup on 10/13/2025 at 2:51pm (which hasn't happened yet).  the time is the same everyday.

Our annual QB credit card processing fees are way too high. We would like the fee to be added to the QB payments page when the customer pays via credit or debit card. Two years ago, QB said it's not possible. HOPING it can now do it??  When the client goes to the credit/debit card payment page, there should be a little box confirming the addition of QB's processing fee.  (We do NOT want to raise our prices. We just need to offset the processing fees QB is charging us.)  If QB can't do it, is anyone using an outside vendor for payments that allows the processing fee to be passed on to the customer? Thanks in advance.

I have their routing number and account number to their HSA but how do I sent the funds to their account after deducting from their paychecks?

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Missing 3 months of transactions

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it was a credit card transaction its been a week and the payment has been received and all

it was a credit card transaction its been a week and the payment has been received and all

have overtime 1.5 pay set up and assigned but payroll did not include in paycheck

it was a credit card transaction its been a week and the payment has been received and all

it was a credit card transaction its been a week and the payment has been received and all

When I initiate my QuickBooks Enterprise 2023 version, an error message appears. It says "The QuickBooks detected that a component required to create PDF files is missing. This may cause issues with printing transactions, emailing forms, or saving anything as a PDF file inside of QuickBooks Desktop." I installed QuickBooks on a new SSD Drive and after the error appeared, I re-installed Windows 11 Pro and then re-installed the QuickBooks Enterprise 2023. But the issue comes continuously. I downloaded QuickBooks Tool Hub and ran the option Print and PDF Repair Tool but still the error appears. Certain printing cannot be done due to the error. Can you please help me.

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I have made several invoices in a row to same and different customers. There’s no rhyme or reason to which invoice received the rude pay this invoice by. Have spoke to someone at Quickbooks with no resolution or other representative to speak to.

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Will the system automatically create a draft bank deposit from receipt of payments?

I need to update myself from Company to Primary Admin (she is gone so accessing it without verifying my identity isn't an option.) I need to verify my identity via a photo ID but can't get the Intuit QR scanner to accept a photo of my ID?

How far back does QuickBooks go?

Almost all parts that would be returned on RMA would be repaired and returned to customers. Some customers take a debit and some do not when they return parts. We need to track how many RMAs we have in process. We also need to create similar process for sending back and tracking the units to our vendor to be repaired. We typically do not take a debit when we send to our vendor since they are always coming back for after repair. We would liek to have as few processes as possible to do both. Thanks

mobile deposit a check

My company uses Fishbowl Inventory which has an export to Quickbooks function. For at least a year now, we have had issues with Fishbowl exporting to QB and the fix has always been one of two things:1. Run Quickbooks Database Manager "Start Scan"2. Kill any open qbw.exe tasks or close/clear any Quickbooks windows or errorsUntil recently I had always been using the first option but for the last few weeks option 2 has been working. Neither FB or QB support have been any help in finding a resolution. And today FB said this is a known issue with QB and QB needs to issue a fix. Does anybody know a workaround for this issue? We have to deal with it probably once a day and it's quite annoying.