QuickBooks Q&A

Please give me a phone number where I can contact somebody in customer service

Problem uploading receipts

Are we required to use the downloadable Quickbooks customer authorization form when storing credit cards on Quickbook Desktop; or are we allowed to edit it/use our own, one which is more suitable to our company's needs so long as the customer signs & dates it and we do not remove the portion at the top giving us permission to store it?

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I'm in the process of upgrading to WIndows 11. I was told I need to uninstall QBDT Pro Plus 2024 Enhanced Payroll and then reinstall it after the upgrade. Can someone point me to step-by-step instructions on this? Also, is there a way to get the payroll piece working again after the re-install without calling QB?Thank you. 

Payment received at 1pm on Saturday. When will instant deposit? It usually takes an hour but it’s been 4 and I need it badly what can I do to verify money is coming today?

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How do I turn off the incessant pop-ups of crap I don't care about?

I have tried to contact security for over an hour. Where is my account? And there is a case open I do not know about. Can you help?

how can I have the same layout of my invoice like the previous?

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In QBO, when going into the Bank Transactions screen where you can see your downloaded transactions to match, add, etc there is a new menu smack dab in the middle that allows you to select "For Review, Categorize or Excluded" transactions.  Is there a way to get rid of this menu?  It is taking up valuable screen real estate, forcing me to have to scroll around to process my downloaded transactions. Not sure the intended purpose of this new menu, but if it is to help with the downloaded transactions couldn't it just be added to the filters which are already in place "All Dates, All Transactions, Search", so that it does not add to the screen clutter causing me to have to do extra work? And before it's mentioned, I already submitted feedback.

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PS036 - trouble verifying payroll subscription and can't install new payroll updated     Please assist ASAP.   [full name removed]

I have several expenses that need to be changed to a different vendor. Can I do it in bulk instead of individually

Good morning, I am having some difficulty regarding the upgrades to my QuickBooks Desktop Pro 2021. I see or it seems to be that the push is to the Online version. I am a little skeptical about making this move. In my 2021 version I have 6 other companies I manage. It seems that the switch to the Online version will require a separate account for each at a fee for each. I enjoy the freedom to switch between accounts as I do with the 2021 version. It appears that I can upgrade to the 2025 desktop version, however, I see no links to do so. All links seem to send me to sign up or subscribing to the Online versions. From some articles I read, I have until the end of 7/24 to upgrade or make a change. Any advice, suggestions or help will be greatly appreciated. Thank you. 

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I am unfamiliar with setting up quickbooks accounts.

WHAT i DO WHEN QUICKBOOKS DOESN'T REFLECT THE TRANSACTION I SEE ON MY CHASE ACCOUNT?

I've re-named my expenses to include a number as suggested to get the profit and loss statement to list the expenses in the order that I want. Re-ran the report and it still doesn't work. Is this a QB problem?

Will we remain subscribed under our pre existing account or will a brand new account, under TechSoup's control, be created?

This seems so silly these days that this functionality isn't built-in, but anyone have recommendations for timesheet app that will allow our workers to enter their time via Internet?  I don't want to have to spend hours entering timesheets that Employees have already entered in a different platform like Excel - just seems like a waste of time.  I see several 3rd part apps with varying costs but looking for some recommendations on the best app.  In all honesty, all I need is a worker to enter their time spent and with what customer via a web page.  Seems simple enough, no?  Thanks for reading and appreciate your recommendations in advance!

Good eveningWe work in QuickBooks Accountant Desktop 2023. We have five users. Each has automatic updates turned on and the option to turn off is greyed out. The QuickBooks file is on a server. Today we had to call the IT tech and discovered that the desktop versions were out of sync with the server version. We have previously crashed two or three times a day and one desktop is not able to see the live server version. We need the auto update turned off. There was a youtube video that explained how to turn it off, which we did for one desktop. We can't find the video again. We need each desktop to be turned off, so that the server version is updated first. Each desktop works in three company files. We know that only two can be open at one time.Can someone explain how to turn off the auto update on each desktop? Running Quickbooks as administrator is not sucessfulThanks Thanks 

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