QuickBooks Q&A

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I always file the quarterly 941 electronically and this quarter it si not showing up to file. How can this be fixed?

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I have two of these messages on my App page: "Your Squarespace Connector by Intuit needs attention". Trying to disconnect this App doesn't do anything but tell me it's done. Trying to Update the App on the Apps page results in an error 590.

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I started QB to do my Desktop Payroll this morning and it said there was a new update to QB Desktop.  I allowed it to update and now my payroll data has reverted back to 2017.  No current data available at all. Anyone else have this problem or have a solution?

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QB Desktop 2019 is not supposed to be updated for any reason, but we it still does.Yesterday, QB ran fine as it should, this morning, when opening the file there was a quick Update window.  File still opened, things are functioning.   Then we went to go print, it just went crazy.  1 page invoice, but the printing number keeps on going up we got to 1000 before stopping it.  It didn't even print the invoice.  Can't edit template. Have already tried Doc, and all the diagnostic tools, still not working.  How do we remove today's update to QB?

help online support

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I had a list of reports and views bookmarked so that they would open in new tabs. Now a bookmarked page will only open in the tab in which you are viewing. The new interface seems to require multiple keystrokes and menu pull downs when I had spent a lot of time figuring out how to make it more efficient.

I want to create a P&L report by month via Spreadsheet Sync. Once I selected Build A Report, I get to a canned report selection. There is no customization of the report column-wise. When I ran P&L, the year-to-date number showed up in one column (total). I can't break it down to by month. I also can't select the custom reports I created in quickbooks online via Spreadsheet Sync. Is Spreadsheet Sync only for canned reports?

I get an error OL-222. These have worked fine until I updated today. I know that QB2020 desktop (mac) is no longer supported, but cannot understand why I cannot even manually import a qbo file from my hard-drive. If the update forced my software to no longer import my own documents (qbo), am I able to downgrade to the previous version using my Time Machine backup (mac)?

Hi, I work at a school and the students are doing a pizza fundraiser. We wanted to use the QB QR feature for sales of the pizza but turns out the amount field cannot be variable. Does anyone have another idea of an option that may allow the customer to scan the QR code and then enter an amount of their choosing. It would be great if it integrates with QB but it doesn't have to!

I've been using the "Give feedback" feature for about a year, in QuickBooks Online Advanced. I have never been able to "take a screenshot" using the tool. I always get a message window showing the tool attempting to take the screenshot, and then a "Whoops!" message window indicating that something went wrong. I always end up having to take screenshots manually, then uploading, which is time-consuming. Does anyone else experience this issue? I wish they'd improve the "Give feedback" tool so that it worked properly.

A customer paid by echeck.  Their system indicates the funds were withdrawn.  The funds are shown in our bank account in QB.  However, our bank has no record of the funds being deposited.

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I'm using the QBO APP. It's separate from QBO through the web browser. I use it for two companies. My question only affects one company because the other company works fine. The left side navigation bar won't open. When I click on the 3 lines with the tiny arrow to try to open it, it just shifts back and forth with each click. I'm guessing I need Tech Support, but I don't know how to contact Tech Support. I can't access any of the categories to work in the APP. Like I said, in the other company I use it for, it works fine. Not sure why this new one doesn't and I don't find any help regarding this in the community. I've tried reloading it. I've tried clearing all cookies and rebooting the computer. I can't get it to open. TIA,Paula

We ran payroll yesterday and the monies didn’t go into our employees accounts.

I have created a custom report and want to view it as a chart. I have taken the online tutorial for viewing a report as a chart but do not see Select Chart View option in the report. Do I need special permissions to see this option. Thanks

need to change email and password for the Admin of our business

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