QuickBooks Q&A

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Do less with QuickBooks , speak to a robot, sign up it’s great , no customer service phone number , will take your money quicker than linford Christie, let you stare at the screen for several hrs , then take more money out your account, feeling very frustrated 

Can I use quickbooks online payroll with another accounting app such as Xero?

Our Custom Style template is selected to include a balance forward so that any outstanding balance is displayed on the current invoice. As of today each of the customers that have a balance forward, display as if there is no previous balance owed. Incredibly frustrating!! We invoiced at the end of January and this worked as intended but it is no longer working. Why?

I can only find my Quickbooks desktop but cannot find the Quickbooks online

My payroll shows that it is scheduled for 8/29/25 but it is not in the bank and it is not posted to our bank account

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I recently upgraded to QB online and imported my old desktop categorizations with the help of QB support.  I then logged into each of my bank accounts and linked all bank accounts, so that all transactions for the last several  years would be automatically uploaded to QB online.   The problem arose when I sat down a few weeks ago to do my 2024 Income taxes (I got an extension but now only have a few weeks get the QB Reports to my CPA).   I gave remote access to 4 different QB account specialists when many of my 2024 bank transactions seemed to be “hidden” to try to determine the solution to this, but ultimately, we were all stuck. We did determine the following, however: 1) All transactions seem to have been imported from all my bank accounts to QB online, since we can see the total number of transactions for each account that was imported, but only a fraction of the transactions appear in my "Bank Transactions" list, as most are h

My transactions from Square are showing as revenue, but the only thing that shows in the Sales mini-report on the dashboard, or the Sales tab are the invoices that I've sent. Do I need to reclassify? Do I have a false definition of "sales"?

When I right click on a bookmark menu it opens the link in a new tab but then I can't move it to my secondary monitor so that the original screen stays on top. Would be nice if you could right click a and have the option to select open in tab or new window.

How do i get the company logo on my qbo financial statments?

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How to unlock and make changes/corrections to time when corrections are more than 90 days in the past?

how to make online version look like the desktop version

How do I undo a reconciliation in the on-line version of QB? Without asking an accountant?

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The payroll tax payment posted multiple times, twice coming out of one bank account and once out of another bank account. I have deleted the payment and re-posted it and it did the same thing. When I click on the tax payment in the payroll liabilities register, then click edit, I receive an error message that says "Looks like we've hit a little snag. How about you try again in some time?" But it has been doing this for 2 days now.

merchant cc fees seems high

Who do I talk to to set up pay as you go workers compensation insurance with a carrier other NEXT?

Restore deleted bank account?

Hi,We are planning to migrate from QB desktop to QB online. But as i had researched, you need the administrator credentials to successfully migrate the Account. The Administrator already resigned and her company email that was used in the QB is no longer working. Can you give some thoughts on how we can go about it?

Hello all, I am a very unhappy camper right now.  Here's my sad story. We purchased a copy of QB Pro 2008 (desktop) when we opened our small business in early 2008.  The software has been working perfectly for our relatively simple, little business. Unfortunately, our desktop computer failed with a firmware issue on the mother board, and we were forced into getting another desktop.  Professional technicians moved all that they could and reinstalled what was possible.  However, we are responsible for reinstalling QB.  The files were recovered and are waiting to be imported into a fresh copy of QB.  The problem we have run into that even using the original installation disk and key, the software thinks we have a trial version.  And as we go through the set-up process, it recognizes our previously installed company but gives a pop-up message "QuickBooks has reached the maximum number of unregistered uses. To continue using QuickBooks,

I want to change the account that direct deposit payroll is drawn from. I've edited the bank information in the "My Payroll service" and approved Intuit's access to my bank account. Direct Deposit shows as "active" and "Manage Account" information shows the new account. But when I go to send payroll to Intuit it tries to take the funds from the old account.

How can I pay via direct deposit for last month after I voided a manual check?

"We had to suspend direct deposit because we couldn't verify some of your info." I volunteer for a small non-profit organization which has had its direct deposit stopped. This has stopped payroll from being provided and stopped payment of payroll tax liabilities. Several cases has been opened to no avail. The organization's Executive Director is frantic. NOTHING has been changed in the organization's banking or payroll operations. What to do?