QuickBooks Q&A

No text available

Did work for a customer he paid me $375. I have done work for this customer before he paid with the same method and I had no issue this time. He paid me it said payment received and then it said I should receive the fund shortly and then it said I should receive them and wanted two business days and then it said there was a problem and then now I look, and it says the transaction was canceled. Customer is telling me he doesn’t see a credit for $375 in his bank. Where is the money?

No text available

My version of QBDT for Mac Plus 2024 is V23.1.8 R9.2I have a bounced check to record.  When I go to customers|received payments and put in customer name the bounced check selection is grayed out and can't be selected.  When I put in Check as the type of payment it still can't be selected.Is there a setting that needs to be turned on?Thank you. 

i see some reference to enable a theme, but that optioin does not appear in my qbo settings.

No text available

No text available

Should additional contacts be added as a sub-customer?

Can they retrieve my data as I can’t see it ? It all vanished. All my expenses and uploaded receipts

No text available

When I print out my customer statements my company name is indented and does not line up with the window on my envelope.  (The customer names lines up)  Is there any way to change the font on my company name?  I was able to customize my invoices and add a logo but don't see any options for statements.  It is frustrating the amount of money we pay for desktop we should be able to do something simple like change the font.

Updated quickbooks and go payment on my phone...it worked for 2 payments yesterday then quit working

Hello, My inventory value isn't showing up correctly in reports. I'm running the inventory valuation summary and it's only showing for certain items.  On top of that, it's only showing the value based on our COGS prices for each assembled final product, and I need it to reflect the wholesale value of what we have in stock to get a good snapshot for what value we've carried over in the beginning of the year. We sell B2B, and Ecommerce, but if I can at least get the wholesale projected value, I can extrapolate the ecommerce value based off of our speculated sales reports from that based on trends and 2023 sales figures.  Can anyone help me with this? This report is totally f***ed up and I need it really bad.  Thank you in advance for any help with this that you can offer. It is very much appreciated. 🙂 

I don't have some employee information. I need to move on to the next step.

No text available

Why aren't my matched transactions staying in the posted pile? They keep coming back to haunt me. So I'll go delete the deposit so that i am able to match them again. It is taking up so much of my time and stressing me out. Also, why do my transactions keep getting partially matched? Someone please help me out here.

I am currently on a 3 month promotional plan of $23 a month.  I want to know what my monthly subscription will be after the promotional period.

CoveredCA insurance employee deduction pretax?

No text available

Our business owns a dump trailer.  Each time it's used on a project to make a dump run, there is a rental charge to the client.  There's not a 'vendor' involved, just a charge to the client.  How would one set up an entry?  Should the Dump Trailer Rental charge be set up as inventory item?  non-inventory?  service?  Other? There is not an expense associated with the billable charge, just a income/revenue entry.  

I called QBO after starting the signup process and was told it was a scam, but now I'm not sure and want to continue if this is something I should be doing.

To duplicate this issue:Reports, Customers and Receivables, Customer Contact List, Options, check 'show all'.Most customer data shows but the 'cc' field and a few others are not available for selection.  Why?  It seems like any customer field which may have data should be available in a customer contact list report. Screen shots of the available fields are attached.

No text available

Used to be able to Type: Door install...$200.00 (labor)...$1200.00 (material)...$1400.00 (total)

No text available