QuickBooks Q&A

I have been having a major ongoing issue with vendor bills. I have discussed this with QB support. They seem to have no idea how to help. I am the admin. I used to have a bill approval process set up at a specific dollar amount and above. At some point in the past several months, ALL other users are experiencing the following issue: when they enter a bill, they get a pop-up dialog error box with no text in it. When they click OK on the box, the bill goes into DRAFT mode. The user is unable to remove the draft status by any means. They've tried reverting to Item Receipt and making a Bill again and resaving but nothing will allow it to save in any form other than DRAFT mode. Once we figured out the this was happening, I deleted all bill approval processes. There are none at all. The only solution is for me (Admin) to go back manually through all the bills. There is no way to see a draft bill unless you click backwards or forwards from another bill. They do not show up anywhere. I ha

8/4/25 Quickbooks online desktop app stopped working...I called QB tech support and they couldn 't help... It trys to start and then a dialog box comes up ... "Something went wrong" then a button "Try again"then goes into this endless loop of not starting and this message comes up again...I uninstalled the app and reinstalled the app and then noticed that a shortcut it didn't remove so I rt clicked and deleted the short cut and then reinstalled the app and it worked on 8/4/25 Now today 8/5/25 it is doing the same thing...Has this happend to anybody else?

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For the life of me, I can not get this csv file to import into quickbooks.  I have read all of the tips and tricks and can't figure out why its not working.  Every time I try to import it says "WE CAN'T UPLOAD EVERYTHING FROM YOUR FILE-some info may be missing from your file."  Please see attached file and tell me what I'm doing wrong. Thank you,A very stressed out quickbooks user 🙂

I am reconciling a CC statement and see a payment Match for 500.00 happening on a specific date. The very next day I see the same credit card payment for the next day. This is throwing off the reconciliation process

hello everyonemy client wants to migrate two of her companies in xero into one account in QuickBooks. i managed to migrate one company data but when i want migrate second company it wants to delete all data i migrated from other company. my question is how to migrate two companies data from xero to QuickBooks online. please help

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Why am I not getting a sent email from my gmail?

Before I email them to the customer.

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I just opened a pharmacy less than a year ago. I’ve been entering all retail and medication purchases (both items sold directly such as OTCs and prescription drugs as well as all medications and supplies used to make custom medications) all under “inventory assist” category. As can be expected this number continues to rise but doesn’t go down based on sales made and entered under “sales”. This has caused the valuation of inventory to be extremely inflated and out of line with our true inventory value. How do I fix this, or automate inventory assists to decrease when a sale is made?Thank you for the help!

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If I run Deposit Details Report, I see lots of uncleared deposits. What is the procedure for clearing the uncleared deposits?

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My company is switching over to QBO estimates to use the tracking for billables.  Is there a way to link an old invoice into the estimate so it can track what was billed vs what there is left in the estimate?  The invoice has already went out and was viewed so I would hate to delete and redo the invoice.  Going forward with new projects I know to enter the invoice first, but are the older ones just stuck how they are?

How can I apply for a 94x online signature for electronic filing using QuickBooks Pro Plus 2024? I don’t have the same menu as QuickBooks Accountant.

Transferring from Desktop to Online putting in Paystubs with Journal Entry and Payroll Labilities is showing a Negative Could you please look at the PDF and tell me what I am doing wrong.  It has been so long since I've had to do this. 

Hello!I'm hoping someone can help me out here!We have 4 company credit cards that the employees use each month for expenses. I usually pay off the balance each month and then assign the amounts in Quickbooks to each card. This month we are strapped for cash and I can't afford to pay the total amount! So how would that work if I only pay a portion of the total bill? Hope this makes sense!!?Any help appreciated!Thanks, Kathryn

My email is not populating in my QuickTime profile under alerts.  I am not receiving any email notifications from QuickTime when an employee makes changes to their time clock.  My email has been added through QuickBooks like tells us to do. We have followed all instructions and synced both QuickBooks and QuickTime.  Still not email populating under my profile in email alerts.  Does anyone have any suggestions?

This might not be the right place for this but here goes. Our American Express bill is huge. I upload the date from their site and code then reconcile it. I then go in at a later date to enter descriptions and sometimes I might have to change the COA code. Every time I enter the description or a different code I get an error message (see attached). This should NOT be happeneing. Changing a code or description does NOT effect the numbers. This is time consuming and unprofessional. QB Online is already too slow. When will this be fixed. 

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