QuickBooks Q&A

QuickBooks Online User.

The limit currently showing in QBO payroll is $20,000 and is not a field that I can change - grayed out. We only have 2 employees and both qualify for the higher limit due to their ages.

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I upgraded from Plus to Advanced yesterday mostly to backup my file before doing major COA revision. I selected complete and pushed manual. That was about 24 hours ago and it is still "queued". Can I stop it? Will it still do an automatic backup? When? What do you suggest I do?

It has been all day and none of the tabs work.

After Quickbooks Enterprise 24.0 is updated from R14 to R15. All my client pc can't use the Quickbooks after login. For client pc, I can open quickbooks software and I can login my user account. After login, the quickbooks will halt. Then, I can't use anything. Even I disable my server firewall. The problem still can't be solvedNow, I only can use Quickbooks on my server. How can I solve it?

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I am in the Asset register for a specific account. If I filter by dates, or no dates at all I only get 2505 rows of data. Is there a setting or something I need to change?

Why can’t I view or click on past time entries in QuickBooks Online? I see them listed in reports, but when I try to open the entry, I get a ‘something went wrong’ error. Is this a known bug or a subscription issue

I have engaged an attorney and am prepared to sue Intuit for holding on to over $11,000 in legitimate revenue. I even have a letter written by the client attesting to the funds. After over 25 calls with Intuit customer support, I was told my funds should be released to my state 'lost funds' in the Spring. Spring has come and gone and there's literally NO tracking or information for where my money is. I am going to BBB just to be sure that our voices do not go unheard.Let me know if you want to be part of my lawsuit.

Hi everyone, We migrated from QuickBooks Desktop to QuickBooks Online Advanced this past Friday, and we’ve hit a major roadblock with employee records that were not properly migrated and appear to be corrupted. Here’s the issue: None of our employees appear in the Payroll > Employees section. Not even under inactive. However, all employees show up in the top-right “Search” bar (QBO's global search equivalent). When we click on an employee from the search preview, it opens to a blank, unusable page — no editable fields, no data, nothing. Yet we can see from the search preview that each profile still contains critical data like: Rate of pay Start date Contact info Internal notes And most importantly — 30+ years of history, timecards, and links to job records Some records are causing errors when accessed from other parts of the system, such as linked locations or jobs, making it clear this is corruption, not just visibility. Important context: We do not use QBO Pa

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I have Edit Transaction open, I've selected the outstanding bills to pay, however I overpaid by $300 and there is no option to add a line to categorize this $300 overpayment.

On the Dashboard P&L widget; the incorrect comparison time period is considered when selecting the "This fiscal year to date" option. Instead of comparing Jan-Jul of this year to Jan-Jul of last year, it compares the first 7± months of this year to the last 7± months of last year. This comparison is meaningless. It's comparing the number of days of this year to the last (same number of) days of last year (working backward from Dec. 31). This was not an issue until QB updated the dashboard to be "This fiscal year" from "This year" options on an update earlier this year.

For weeks now I've been experiencing issues with the sales tax on invoices imported from CommonSku having glitches with the sales tax. Intuit support says they don't offer support for third party integrations, but I have never had this issue until the last month or so and of course today I log in to see Intuit has made sweeping changes to the way things look with this new upgrade no one asked for. So there's definitely a problem, but they won't fix it because they're saying it isn't on their end. But it is! When I go to receive a payment on invoices that have sales tax, it isn't showing the invoice total including tax, it's only showing the amount receivable for the subtotal pre-tax. It's showing up that way on reports, too. The only workaround is to either re-create the invoice (which is far too redundant) or to toggle the tax designation to something else, save, and toggle back and save. This is a lot of extra manual clicks for a program that keeps insisting on us

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How can I have a rep Purge or merge corrupted employee shell record from migration — it's not linked to payroll and cannot be edited or removed. 

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Hi, I am using Quickbooks to send invoices to my customers. I would like to get the invoice link via the API so I can have a link in my app for my customers. I know it's doable manually via the invoice screen where I can share the link but I would need to be able to do it automatically via the API. Is that possible ? If so how can I do it ? Thank you 🙂

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The ribbon on the left side of the screen has changed completely.

I am admittedly not very knowledgeable about QuickBooks. My gardener has been billing me via QuickBooks for several years. Until now, I have always paid by check. I now want to use QuickBooks for payment. When I sign in to QuickBooks, I get a message telling me to contact my gardener if I am confused about how to pay. I have entered my checking account into QuickBooks. However, I am only able to view the current invoice. QuickBooks tells me that I have 27 overdue payments which, of course, were already paid. When I view those, some of them say "view and pay" and others say "view invoice." As a test, I clicked on one that said "view and pay", my bank account info was displayed, and I am pretty sure I would be able to complete that transaction. Is the problem here with my gardener in how he is using QuickBooks or am I doing something wrong?

Is anyone else having issues in logging in to QBO this afternoon?When I click on the app, it acts like it is trying to logon, then I get a box that says"Something Went WrongClose the app and try again later"I was using it this morning, came back from lunch and now I can't get in.I restarted the computer, deleted the browsing history, Still getting the message - Something Went Wrong.