QuickBooks Q&A

unable to import bank transactions from WF into quickbooks online and the bank won't reconnect.

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This has happened 3 times, causing me to recreate the same invoice over and over. QB gives it a number, indicates it's saved the draft, but when I exit and login again, it's gone.

In many ocassiones QB has promised me that a Live Expert will call me, and that never has happened.  

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I would like to export a report as an Excel file. When I click Excel > Create New Worksheet, the only available option is "Create a comma separated values (.csv) file." The other three options are grayed out. How do I get the other options available to me? Thanks

I have a client who is a landlord he receives owners statements from a property rental company. I need to input from January to current. His account is minimal and only requires a ledger subscription (unless I am wrong) but his only transactions in his bank are to and from the property management company and for taxes. I need to know the best course of action to put in whatever information needs to be tracked off the owner statement. He would like each property separate. I have them set up with the property manager as the primary and the units as sub account as the PM pays the owner distribution. But he also has properties where there was no tenant but work being done. I honestly don’t even know where to begin. I have tried a few ways but it never tracks right. And I don’t know how detailed I need to be when there are repairs. Please help! 

NEED TO ALERT CUSTOMERS OF BANK CHANGE FOR ACH PAYMENTS HOW DO I FIND THE LIST OF THEM?

Hi,   I have a client who uses QB Online but would rather be on QB Enterprise Desktop.  I know you can't go from QB Online to Desktop Pro, but is there a way to go from QB Online to QB Enterprise?   Thanks!  PattiB

We are getting the unrecoverable error message (and then we are booted out of QB’s) when searching an Item number (inventory> Item list> “look for” search box>, enter).  Seems to have started with the latest update to 2024 Enterprise.  This is how we look up customer part number to our part number. I verified data, fixed any issues prior to the update. FYI. What else can we look into for this problem. We need this fixed.

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the deposit goes directly to the register not to the Un deposit register

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I do not have QB Premium

Each time I open Quickbooks Desktop 2022 it prompts to activate and won't activate. It's in an activation loop but never completes. Not able to use.

First time ive had a customer pay an invoice directly through QuickBooks. Trying to find out how long it takes the funds to hit my bank account

How do I change the business address on our W2's.  Last years went out with the old address and everything is changed but there must be somewhere we missed so where do we change the address 

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accountant is locked out. How do I get him back in?

Before we pursue any insight would be appreciated.