QuickBooks Q&A

a billable expense did not get added to an invoice. i want to edit the invoice to add the billable expense but no billable expenses are showing.

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if i select the transaction in the bank transactions and select Edit, i can change the expense type and vendor but nothing else. i need to change one amount in the split without having to reenter the entire transaction and all the splits.

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I had done bank reconciliations and they were fine from 2023 to Feb 2025. When I went to do March 2025, the beginning balance did not match. I did a discrepancy report and found two issues. I was able to correct the one with no problem but the second one was a deleted transfer from December 2023 (Bank chequing account to MC payment).  I have tried several ways to fix this and it still shows up. During all of this, I voided another amount in July, 2023. I tried and failed to correct this transfer. Now, all of bank reconciliations from June 2023 to the present have the wrong beginning balance by the amount of the two discrepancies. How do I fix this awful mess?

I could not figure out why the Job Esimates VS Actual report did not work.  The Est Cost is always the same as the whole estimate(total rev). When I double click on the Estimate, there, is see that every items is posting to a revenue account, even tho they are items pointing to a cost account(COS).Does anyone know how to make the estimate post correctly, so that the Estimate VS Rev report looks right?Anyone? This has been the subject of much discussion, ie two-sided item(yup) making sure there is an expense account to track to(yup). None of it works because the Estimate itself Posts all as revenue!Sure would like this report to be accurate.  Any ideas??

I am still using Quickbooks Desktop POS 19.0 Pro Level.  I need to change the price levels on all of my products. (Over 5,000 items)  Is there a way to bulk edit the price level on all items?  I would rather not spend a day changing each item individually.  Any suggestions are greatly appreciated!

I already have blank checks from my bank that are ready for my laser printer. Can I use these check blanks with QBO?

I need to talk to someone in the Tax Resolution department at Quickbooks.  I have been trying to get a response from Quickbooks for over 6 months now. I keep getting letters from Colorado FAMLI that they are not getting their wages reports.  Penalties are piling up.  Not a word from Quickbooks (I have called and emailed their taxresolution email address countless times) and there is no way to speak to anyone there. Help!!  When I call the payroll customer service line, they "investigate" and tell me nothing has been done on it yet and ask me to submit to the to the [email address removed] email address - again.  It is criminal that I pay thousands of dollars to this organization and in 6 months they cannot get anyone to resolve my issue or even look at it, or even acknowledge the problem.  We are signed up with Diamond Enterprise - the highest version they have apparently.  No difference.

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HelloAnyone else experiencing issues today, not all of my recurring invoices were sent out today (Aug 1 2025)

Why is QBO set up so I can't link a purchase order to a vendor bill if the purchase order date is later than the bill date? Purchase orders for my contractors are dated with the date the contractor provided the service. Contractor bill dates are specific to our pay periods. Sometimes the service date comes after the pay period date. I don't know this is going to happen when I'm entering POs, so I have to take the time to change the dates on dozens of POs because I can't link them to the bills. Not only is this a time inconvenience, but then my purchase orders have incorrect dates on them. If I needed to look one up by the service date, I wouldn't be able to do so.

Overnight our form changed and QB team not able to correct it and not responding with a solution. I think it may have been an update that went wrong but trying to get a solution. Anybody?

view bounced emails

certain employees notice they are being punched out without physically clocking out on the app during the work day. Is there a known bug that is causing this?

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add company data from a quickbooks backup .qbb file to qb online advanced account

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I am so mad!  I need to do payroll and the tables will not update.  Quickbook charges an arm and a leg and there is no customer support 24/7.   Federal Withholding and FICA are not pulling up.  I'm getting an error message that states that Payroll has not been updated for 39 days, so some payroll features have been temporarily disabled.  When I try to get updates, it says I've received the latest payroll update and validated my subscription.  I have to go on before 6/8/2024.  Well it's 6/17/2024.  I'm going out of town and need to finish this tonight 

Ive never had any transactions nor qualify but this transaction says its schedule.to be deposited 2 days from when I accepted it. Its not a new customer amd the dollar amount was near what he paid roundly a week prior to this transaction

I received a call from one of the guy and also gave me a number +1 844-338-0449 for the support. If you will not update your QB then we are not responsible if anything happened with your company data. We are not getting your updated data hance you will not getting proper calculation reports. We will do it manually with connecting us and we will help to fix the issue. He was calling from +1760-338-0449.  I was almost going to connect with support.me. Is this really support call? If not, the I request QB please notify all the customers to save them from this type of fraud. I request all community members please ignore & don't gave them access on the above support sites.  

Hie, I'd like to ask if there's an option on QuickBooks for adding money on QuickBooks besides through sales. For example, I have $50 cash in my pocket, then I want to record it in QuickBooks directly as $50, such that if I use $25 to buy some sweets, I have to go to the cashdrawer and add a bill that I spent $25 and then remains $25 in the cash drawer. In other words, all I'm talking about is adding my personal money directly into QuickBooks besides sales, is there such an option, or QuickBooks is only for sales and business? Thanks a lot. 

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