QuickBooks Q&A

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We're correctly entering time in TSheets, and it syncs over to QuickBooks without issue. However, when we run payroll, the time is often allocated to the default class listed in the employee's profile, rather than being split across the multiple classes the employee actually worked in (as recorded in TSheets).In QuickBooks, under Edit > Preferences > Payroll & Employees > Company Preferences, we have the following options checked:- Job Costing, Class and Item tracking for paycheck expenses- Earnings itemDespite this, the class tracking doesn't seem to carry over correctly from TSheets to QuickBooks during payroll processing.Are there any solutions or a workaround to ensure class allocations from TSheets are properly carried over into QuickBooks Desktop payroll?

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We want the core parts of the chart of account to stay but I created a lot of sub accounts that shouldn't be there but be tags. Currently we have to download everything to Excel and sort items to make any sense out of income and expenses.

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I then have to click on switch to classic view yet again to make it all pop back up. This is a complete waste of time. How do I make it stop this behavior. The modern view is terrible for searching so I hate using it and always choose classic view.

How can I set up Credit customer for customer?Can I set up different limit for each customer? Pleae let me know process to set up credit limit for customers

QB app doesn't launch after macOS 15.6 upgrade and iMac M4 has been restarted several times...

How can I inactivate the Fixed Asset Manager in QBO Advanced?

I have a horror story about QB in recent weeks but I won't go into detail in this post.  All I want to do is totally turn off data protect and reinstall it.  My app is stuck on "Your session has expired. Sign out from Intuit Data Protect and sign in again." But I can't sign out.  When I click on Sign Out I get another dialog box with OK and Cancel radio buttons.  Clicking either one just brings me back to the previous screen.  This issue has been going on for 5 days and my company file has not been backed up online since January 11th.  I need to uninstall just this part of QB (or actually be able to sign out and back in) or update it to the most recent version, which it also can't do as long as it's in this error mode.

I have recently purchased a new desktop computer to replace my existing computer. I have Enterprise Solutions 23.0 with Assited Payroll. What is the best way to get this on my new computer without issues? TIA

my email to the customer has a pay by date that is one month from now. I need that verbage to be changed.

I am doing bookkeeping for a church, so the non-profit is set up. This last month, QuickBooks online has started zeroing out contributions. For every contribution posted, there is a negative post mirroring it. This doesn't happen in the bank deposit record. It appears in the Customer's transaction records when the customer is pulled up. It then is zeroing out the amount in the Income account in the Profit and Loss (Statement of Activity). Does anyone know what is going on?

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At the beginning of the payment link, it asks for a phone number, pre-filled with US international number (+1). However it is not clear that it is optional so our customers try to fill it out -- we don't want to force an intuit account creation It also says a valid number is invalid. So some countries can't actually use it.

My client sent me their QuickBooks file for Windows and asked me to convert it to a Mac data file and send it back to them because they were converting their system to Mac.  I did this and sent them the new backup file but they were prompted to provide a password before proceeding.  No password was required when I opened and converted the original file so what password would my client need now?

Is there going to be an update to the QuickBooks Online payroll software to add a Roth Simple IRA plan deduction for 2025 or 2026?

i need to see who and o how a cash entry was made on customer account

I've not got a notice of anything changing but where is the send invoice to text feature?  It was removed this weekend apparently.  

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If we downgrade in the middle of billing cycle, will the cost be proportionately charged?