QuickBooks Q&A

I am new to using QBO, so please pardon the newbie question. I have a client that sent 2 separate checks to pay for the same invoice. I mistakenly deposited the duplicate check into my checking account. When I went to enter the deposit into QBO I realized my error. The client would like me to write him a refund check in return. How do I go about doing this in QBO? I am a complete newbie, so I need simple advice. 🙂Thanks, Jerry

Trying to add an employee and its not giving me their state to add in their personal info section. What is needed to have it added there? Thanks!

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I am a Quickbooks Desktop Pro 2024 user. I have 44 customers. I previously could navigate to Customers/Customer Center, and each name would show, with a current balance. When I selected a specific customer, the screen on the right would show all of their invoices and deposits since the beginning of time, along with a running balance after each separate line item transaction. I must have hit the wrong button somewhere, because now I can only get the list of 44, but the screen with their entire history doesn't appear. Instead I get a set of blank columns with titles like Job Status and Estimate Total. No history. How can I find the histories again?  Many thanks,Kathleen

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Good morningI have followed the instructions as written and I cannot find where to enter the SOC. I am trying to start this process ahead of the SC mandate.  Any guidance would be greatly appreciated

We use sales orders with zero value to record registrations.

The plan I subscribed to stated that it can sync to an e-commerce platform. How is that done? The link in the support system doesn't work.

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I don't not use QB for anything online, its a glorified check book that has estimation capabilities. I only still use QB because that is what I have had for almost 20 years. Will it still work to simply input checks, deposits, reconcile, estimates or anything that doesn't require me to be online?

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I hate online version

hi, i am using unregistered version of quickbook 12.0, I forgotten the password and the secret question i had given isn't working. now how can i login to my quickbook now

hi, i am using unregistered version of quickbook 12.0, I forgotten the password and the secret question i had given isn't working. now how can i login to my quickbook now

Trying to set up online payments so I can receive payment for my business. After going through the setup process, it gets declined and I get an email stating "We can't turn on payments for you." Need help!

product or service is missing on invoices when trying to print or email, this is recent problem with self employed

I've been using QBO since April 2022.  Every week I input timecards using the weekly timesheet.  Terminated employees still show up in the drop down list in alphabetical order.  Is there any button or option that I am missing so that only active employees show up in the timesheet dropdown selection?  

Hi,one of my credit card accounts is pulling duplicate charges through the bank transactions feature.this is only happening with one account. Can you help?

HOW DO I ADD PRICES PER SERVICES FOR INDIVIVUAL CUSTOMERS

I want to cancel quickbooks online

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Since the newest update to QBO. My bank feed now no longer allows me to match my transactions if there is more than 1 suggestion. I go in and select it but it won't allow me to match it at all.