QuickBooks Q&A

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Since the newest update to QBO. My bank feed now no longer allows me to match my transactions if there is more than 1 suggestion. I go in and select it but it won't allow me to match it at all.

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How are all of my clients payments being held?

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I need classes to analyse expenditure but not income.  However, every P&L entry requires a class to be identified.  Is there any way to limit that requirement to expenditure only? 

I have always been able to receive Payments checks that Customer sent. I could record the payment, but when I get to that screen and I hit record Payment for checks or ACH is. It is not working on my iPhone app.

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Paid invoices are still showing due by

I've already tried clearing my cache and cookies but that doesn't make any difference. I'm using Chrome.

I had sent out an e-invoice as a payment to a client, and they went ahead and paid it and right now the status of the invoice currently shows paid, the situation I'm having is that my QuickBooks debit card has been cancelled due to an unknown charge, so I temporarily put another bank account so that i can still receive my payments until my new QuickBooks debit card arrives. At the time of the invoice was paid I went into "Deposits" and attempted to do an instant deposit however the screen had errored out and it won't allow me to do an instant deposit on this particular payment. is there any way that I can push the payment through any other way or am I just forced to wait? 

Why am i unable to customize the audit log in quickbooks?

We turned on automated sales tax a few months ago, because we had 411 active custom tax rates from QB desktop conversion 7 years ago.  We were told by QB 2 months ago that we needed to make the custom rates inactive to utilize automated sales tax.  So we did that on June 30, 2025 to start the new quarter clean using the automated sales tax.  Now we have several problems:1.  sales receipts:  it says the hidden location is Seattle, but when you create a new receipt with NO shipping info and click on "see math" for the sales tax, it will often show some other tax agency - typically a billing or shipping address used in the past for that customer.2.  We are unable to correct it because, in automated sales tax, those other municipalities have all been made inactive.  So they are not listed in the drop down to choose, only the county rates for unincorporated areas.3.  The custom rates we left are the county taxes for unincorporated areas because with a

How do I get my bank balance to match my reconciled totals? I have a bunch of transactions that are not cleared and not reconciled messing up my bank balance.

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I know longer have to deal with Quickbooks Online, which has been an absolutely horrible experience  

I limited the dates to 2023 in the Taxes/Sales Tax section but the amount due was not found for all. I am using Quickbooks Online Startup edition.

I am prompt to set up filing frequency with Illinois Department of Revenue, but I don't do business in Illinois.

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HiI am running an online store. My sales are Cash On Delivery (COD) basis.As a normal practice, a courier collects the order from me and delivers the order to the actual customer.I treat the courier as customer in QB, so I record the sales as:ABC Courier             300Sales                                    300Later when the courier reports the shipment charges, I record it Courier Charges (expense)       6ABC Courier                                      6After delivering and collecting payment from the customer, the courier transfers the funds to my bank.Bank                                           294ABC Courier     

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