QuickBooks Q&A

How can I fix copy invoices?

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The only information I was able to squeeze out of the script readers was “fraud” investigation.

Is there anything else can be done for a client to pay overdue invoice over 33 days?

Understandably QB is not a CRM but has some invoicing to reporting uses.  I was wondering if anyone knows a way to get a report of transactions WITH customer information, specifically the customer phone numbers?  The current transaction report lists some information and even includes the email address but not the phone number or mobile phone number fields.  Does anyone know a custom report or workaround?

Hi I recently install QB enterprise 2024 and would like to use Barcode scanner (Mobile Computer). Zebra sales recommended TC22 (TC21 is discontinued). Is TC22 compatible with QB advanced warehouse management? I added new warehouse user, linked TC22 with QB desktop, but TC22 keep show "No new picker added". HELP>>> Thanks 

QB changed the role of 2 users (customers & prod only) to acct rec'bl and blank overnite. Big problem is writing orders today. Did this happen to anyone else?

Invoices processed through Bill.com 2/28/25 and 3/31/25. Invoices paid 5/9/25. My transactions were loaded from our bank, what would prevent me from matching them?

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Hello,I’ve recently discovered that several invoices are showing incorrect backorder quantities. It appears as though the sales orders aren’t linking properly with the invoices.For example, if an order shows 15 items and none are invoiced, the backorder quantity should reflect 15 - but instead, it’s showing zero. In other cases, older invoices that were previously correct are now displaying zero quantities in the entire “Ordered” column. I’ve already run the data file through File Doctor and performed the Repair/Rebuild process, but no errors were found. Do you have any idea what might be causing this? I would really appreciate your help, as I’m running out of options and this issue is significantly impacting our daily operations. Thank you!

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Running QB Enterprise 2018 on Server 2012. I cannot switch over to multi-user mode from the workstation and I am getting Error H202. I have tried the relevant help articles.  On the QB DB Server manager it says all is running fine, but on the QB Desktop File Doctor it says "QBDBMgrN not running on this computer." I have also tried the relevant help article for that one as well.  Anyone go through this recently?

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Please tell me how to generate a 941 for a previous quarter that has not been archived.

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when i go to send an estimate or invoice, it just defaults to a standard blue color with no logo. how can i make it show my colors and logo on estimates and invoices even though i saved the customization settings?

Can’t access the QuickBooks checking account

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undo previous month bank reconciliation

I have a liability account for prepaid membership dues. This has subaccounts like this: Prepaid Membership Dues:2026:IndividualPrepaid Membership Dues: 2026: FamilyPrepaid Membership Dues:2027: Individual Etc. When I try to select the account in a Jornal Entry, I see a bunch of subaccounts such as "Individual", but the full path (including the year) is not shown in the dropdown. The full path DOES show up once I select the account, but I end up guessing at which one it is in the dropdown and have to try several times to get the correct one. Online help says to clear the cache. That does not resolve the issue. Can the dropdown be made to show the full subaccount path? Thanks!

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