QuickBooks Q&A

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this is showing on my PL I need to show it in bank

Getting this script error message: Please help, thanks

Trying to add time for my one and only owner/employee and after entering a week's worth of time it would not save saying that employee is no longer active.

I click settings and subscription and it does not go anywhere. Frustrating. All the other tabs work but not that one.

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This is driving me crazy…  I do vendor bill payments ALL THE TIME.  But suddenly I have one vendor that it shows my last payment to his bill as if it is a running credit.   Even though the Vendor does not show any extra payment, the payment in AP is clearly linked to the bill.   There is NO extra payment that would explain why this shows as a credit in A/P Aging.  When I click on that it takes me to the bill and shows it as a bill payment check. I have tried everything and see no duplicate payment anywhere, my account is balanced with the bank.There is no extra credit in Accounts Payable.All transactions for this vendor are there and a zero balance!Yet A/P Aging shows it as a credit sitting there for 3 weeks. Can someone please help me get this sorted? Thanks! 

I’ve been using QuickBooks for years and it’s never done this. It’s putting a major inconvenience on my company and not letting my clients pay. The accept payments option in the setting is stuck on closed and doesn’t let me change it back. I believe it’s a technical thing. How do I go about fixing this?

All of my Direct Deposit staff were converted to "Check" without my authorization or notification even though payroll was entered two days prior to the pay date.  Oddly two staff had their payroll entered the day before and their direct deposit for 6/27/2025 went threw without any problem.  When I logged in to see what happened, I saw a notification stating that there was a delay in direct deposit processing time and that direct deposit would go in on 7/1 and that I could print a check instead.  In addition, when I looked at the "Paycheck List", and staff that were entered on Wednesday had their payment type converted to "Check".  Do I now need to print checks for everyone?  If I print the checks will the Direct Deposits also go through?  Please advise as soon as possible.

All of my Direct Deposit staff were converted to "Check" without my authorization or notification even though payroll was entered two days prior to the pay date.  Oddly two staff had their payroll entered the day before and their direct deposit for 6/27/2025 went threw without any problem.  When I logged in to see what happened, I saw a notification stating that there was a delay in direct deposit processing time and that direct deposit would go in on 7/1 and that I could print a check instead.  In addition, when I looked at the "Paycheck List", and staff that were entered on Wednesday had their payment type converted to "Check".  Do I now need to print checks for everyone?  If I print the checks will the Direct Deposits also go through?  Please advise as soon as possible.

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Every week we get a Payroll Journal Sync Error. This has happened every single week since we signed up for quickbooks. When I call in, they do something and make it go away at the moment, but the very next week when we run payroll, all the errors show back up again.

Hello! I have a customer that purchased a piece of equipment for me and we will be trading product to pay him back. I'd like to issue a credit to his account so we can apply invoices to that credit.....however in Solopreneur I can't figure out how to do this?

I sent an invoice that was paid not through quickbooks, but needed to send an invoice for paper trail. I need to show it as a paid invoice now.

Mobile app "receive invoice payment" tab just keeps showing the "receive invoice" every time I tap it.

After I set up the rule, it says this will apply to 0 transactions, even though I have a transaction that the rule should apply to. QB told me this was a known issue, but then never got back to me with a fix.

print recurring transactions checks for contractors

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I upgraded to this plan and thought my data was being transferred. Nothing was transferred. How do I do this?

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The Alabama Overtime Exemption is ending as of July 1st however my July 3rd payroll checks have time from before June 30th.  Quickbooks has already updated the software to calculate the state taxes on overtime.  Do I need to go in and alter that or will the amounts just be added to the employee's W-2 at the end of the year?  

We have two identical, supervised iPads—one in each warehouse—managed through Apple Business Manager/Business Essentials and locked in Guided Access to the QuickBooks Time Kiosk app. After launching the app and entering our company ID and authorization code, the iPad at Warehouse A stays on the employee list just fine, but the one at Warehouse B eventually drops back to the “Administrator / Manager / Employee” role-selection screen. To recover, we have to exit Guided Access, force-quit the app, relaunch it, and start Guided Access again. Both iPads share the same iPadOS version, kiosk settings, Wi-Fi, and MDM profiles, so I’m out of ideas. Has anyone run into this and found a reliable fix—or can point me toward the right Intuit or Apple contact?

I tried updating the parent customer with the two emails, but the second email is not populating in the client's "Project details". The problem is that I go to generate a change order / new estimate associated with that same project, but invoices are only auto populating with the one email in "Project details", instead of the two listed in the parent customer's details.