QuickBooks Q&A

Just interested in what other people think of the new theme now its officially been forced on all users. Personally I think it has been a massive disaster and a pointless waste of time / money from Intuit. Pages are slower to loadNavigation / Menu is worseAnnoying pop out side bar on invoice pages EVERY TIME an invoice is openedPointless AI - I clicked "Create invoice with AI" just to see what it was about - 5 minutes wasted just for it to tell me it cant create an invoice and would I like guideance how to create an invoice - NO! I have done 1000s over the years without AI guiding me. The heading literally says "Create invoice with AI"One thing that would be helpful - "Create refund / credit note" from an existing invoice like QB desktop.All these pointless "improvements" without improving anything at all. The changes have only slowed things down and made it worse.Very frustrating knowning that SOOO much could have been done to actually IMPROVE the product for users but instead th

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Hi, is anyone having trouble sending Invoices and Statements?  This initially started last June month end where when I batch sent Invoices from 'All Sales' loads of them didn't send and I only found out when customers contacted me. I then went into their account and it told me that emails were invalid - which isn't true because I have been emailing to these email addresses for years. We then started sending them in batches of 20 or 30 (which is tedious when I have approx. 1500 invoices for 450/500 customers ). We did the same for Statements.Roll on last month's end and we did the same. However, this time multiple customers contacted me to say they did not get their invoices. When i checked my inbox(as i have a copy going to my own email address) the invoices mentioned actually were not there. That means that they didn't actually go!  So customers got some invoices and not others (which disproves the 'invalid email address' error given originally)Then the Statements, first sen

it says amend in vat section but where is this in QB Thanks

I use QB Online and to enter a supplier bill, on the left side of the screen there was an option to upload the bill via a QR code. I took a photo using my phone and uploaded it via the intuit platform. QBs uploaded, mapped and then populated the supplier bill template for me. OK, it needed a few tweaks but it saved me a lot of time in the long run. This week I saved all my bills and expenses to run through them using the same process, thinking it would be a great time saver. Unfortunately, this facility is nowhere to be seen!?! Was it something QB was trialling for a day? Has anyone else had the same experience? Can I get this facility back? Where should I be looking? Went onto 'contact us' and was left for an hour by the operator I was supposed to be chatting to who never came back to me....... please help and thank you.

My accountant has previously sent CIS returns via his software is there a way to mark these CIS returns as submitted. We would like to start sending our own returns this year

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The bank have confirmed that everything is fine at their end and my log in details are correct.

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Any ideas.

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I’m trying to add cash to previous tax yearit will only let me do this year

This section seems to be defaulted by QB and not editable as far as I can see.

About a month ago, QuickBooks completely stopped tracking my mileage. I've done all the troubleshooting and reinstalled the app 3 times. Please someone help.

I have set up my Quickbooks account and tbh didn’t really know what I was doing. The way this has been set up is completely wrong for my business. Am I able to delete everything and start again?

I got transferred my account by my accountant but it won't et me downgrade to simple start

Hi.Anyone know the phone number to contact UK Customer Services? Trying to reregister 2016 Desktop version as need access to old company file. Unfortunately, it appears as no longer supported the online registration doesn't work. I have gone through all the help pages, installed and run the ToolsHub. When I go to the help menu and the Need to get in touch either by Phone or Message they are both greyed out and wont work. I have spent hours try to get this to work and until I can get passed this registration the software is redundant including using to access help. Cheers

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Using IOS.

I am using an IMAC with macOS Monterey, logging in via safari. . Id be grateful for any help 🙏

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for example the month shown in the description needs to change each month, but I have to do this manually each month, i would like to insert a form field or code to do this for me

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