QuickBooks Q&A

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Trying to enter the amount of HST on an expense and there is no spot.

Le numéro XXXXX*** RP0001, c'est lui que je veux changer.

Once T4's have been filed, can the process be reversed

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I had a stroke and open heart surgery - when I finally realized I needed to have all my QBO back - i found out QB deleted my account info - is there any way to get it back - the data was just deleted in Jan 202

I'm having trouble filing T4 slips for 2024. I get error message that my repID number doesn't match what is in the XML file. No idea how my redID number would be in a file that comes from QB. Also have had error message that says the transmitter CRA account number in the XML file doesn't match what I used to sign in.Any ideas?  I've tried more than one of my clients, so it isn't an issue with a particular data file.

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AIDE SUR IMPORTATION DES DONNÉES

this is the error I get "Error: We are unable to process your submission because the T619 electronic transmittal record contains either empty tags or missing mandatory tags." I have been able to fix a couple myself - but I have spent hours trying to fix one today and it keeps getting rejected - does anybody have any recommendations? Thanks!

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Le numéro d'entreprise est aussi bloqué a 9 chiffres (canada) alors que mon numéro du Québec a 10 chiffres

I get this error message You have either selected a tax liability account on a transaction where it's not allowed, or haven't specified a tax rate along with it.

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how do I cancel subscription

Recently, my quickbooks stopped sending invoices by email through outlook.says: Quickbooks Desktop is unable to send your emails to Outlook.Close any open Outlook windows and try again. It was working yesterday but no longer today! What's up???

My account isn’t syncing, error 185, I have tried unlinking and reattaching it - doesn’t work. Keeps requesting a code, it will refresh the balances but doesn’t download the transactions…

I need to train a new employee

In my other companies data there is previous returns that have been filed but in one company I can only see the current period.

The person tracking mileage does have admin access, as I saw this could be a potential issue.

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In Quickbooks Desktop edition, users are able to apply terms discounts when appropriate from the "Pay Bills" form.  The discount is applied to each invoice as appropriate, reducing the amount to be paid by the entered discount amount which is applied to the appropriately entered category/account (I.e. COGS) and not affecting taxes already entered for the bill. In Quickbooks Online, there is no way to do this at the time of paying the bill.  The best (but far from adequate) solution that I have found is to enter the discount as a separate line item when entering the invoice.  The problems this creates is 1) if the bill is not paid by the due date, the discount needs to be manually removed; and 2) the bill total shows the discounted amount, which can cause confusion. I'd like to request that Quickbooks Online be "enhanced" to perform as the Desktop Edition has for years in this regard. How do we go about properly requesting features/enhancements? Allen

In August 2025 I received a letter from CRA authorizing the reduction of payroll tax from 2024.They advised to reduce it by that amount on the next remittance.The payroll tax paid was reduced for the September 2025 payroll submission.Quickbooks Online is now showing a deficiency by that amount.How do I resolve this before reconciling QBO for 2025. RegardsDave

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