QuickBooks Q&A (UK)

I am a property photographer. When I invoice a client I list all the properties I have done for them in an invoice in the description box. However when I select the service I want to add to each property, say a 2 bedroom house, it keeps clearing the description. How can I select a service without clearing the description? It's making the invoice process impossible. I can't select a service first as I can't see what property it is for. Thanks

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why has it changed its rubbish

Hi Guys, Don't seem to find much on this but QuickBooks Self-Employed sent me an email last month (November 2024) saying the App will no longer be available to re-download but WILL still be supported. Seems a strange move as I find the app very useful and was one of the reasons I use this service. Can anyone from Quickbooks/Intuit or anyone seen anything online about why they're doing this. Is it making way for a new app or something? Slightly annoyed as this is a service I and indeed we all pay for and feels like we're losing a feature.

I cannot figure out how to mark my invoices as paid.

the buttons are "keep rates" and "apply price rules". I don't have a price rules beta option in settings (searching for help suggested this). I've tried on chrome and safari, both up to date. I can't edit the invoice when the pop up is there and I can't make it go away.

It also mentions I can add a note to customers instead, however this option doesn't appear

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My last years tax report is not showing, where do i find it?

the 3 columns are date, Description and Amount

One of our suppliers has just married and changed her name but struggling to find where to amend a supplier details. I can delete and recreate a new supplier but then all historic data will be lost.....help?

payroll filing of p32

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Hi. I have been using QuickBooks Self Employed since last June. I have enjoyed using the email receipt feature. However just lately I am having problems with it. I have spent a huge amount of time on the chat feature and I am no further forward. I thought I would ask for help here as a last resort. When I forward an email with an attached receipt is highly likely to be put into further action required section. The supplier date and amount boxes are all empty and the uploaded PDF is empty apart from a pair of brackets []  Just occasionally an email receipt will be recognised and correctly filed by QuickBooks.  Online chat have reset my receipts email forwarding. I have tried logging in and out of the app and the desktop. I have reinstalled the app and reset phone. I have tried viewing QuickBooks through a private browser window. All to no avail. Any advice would be gratefully received.   Thank you Paul

I still use Quickbooks Pro 2013 desktop version.....it just works for me. I recently installed it on a new laptop and I need to enter a validation code and customer number. I have chatted and phoned support and they were vague about supplying it. Is this still something that can be supplied as if not how can I access my accounts?

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I want to get last years tax receipts sorted and tax filed but for some reason the past 8 years of records and transactions have vanished from my account. Only this tax year shows anything.

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