SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends 8/27

Buy now

Switch to QuickBooks and 70% off for 3 Months

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - How-to videos
  - Webinars
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Tutorials (Videos)
  - QuickBooks Courses
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
  - Video tutorials
  - Certification and training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Support
- Get Started
- Topics
- Training
- Community
- Resources
For Sales: 1-844-841-4279

Sign In
How It Works
Explore Products
Community
For Sales: 1-844-841-4279

Sign In
- QuickBooks Community
Community

Plans & Pricing
How It Works
Explore Products

Talk to Sales: 877-683-3280

Hours

Mon - Fri, 5am - 6pm PST
Sat - Sun, 7am - 4pm PST

Product support & help

Need help signing in?

Get Started
Ideas
Product Updates
Events
QuickBooks Support
Resources

Ask the Community
Login

Home
QuickBooks Q&A (UK)

QuickBooks Q&A (UK)

QuickBooks Q&A

Banking
Transactions
Making Tax Digital
VAT
Employees and Payroll
Reports and Accounting
Do More with QuickBooks
3rd Party Apps
Account Management
Other Questions
QuickBooks Time
QuickBooks Product Updates

All Topics
Questions
Conversations
Ideas
Articles

10000+ Topics

Since the new app - I’m now unable to zoom in on attachments to quotes or invoices. I to read the photo attachments while on the job but can’t. MASSIVE ISSUE FOR ME.

No text available

101

M

9 months ago

D

do-or-dye-my-hair

Other Questions

I'm new to QuickBooks. I have a lopay card machine is it possible to link it up..thanks

No text available

91

Some bank transactions are not showing up on QB - I have Updated the transactions .. I have also Unlink the bank from QK and relink - still not working.

Have anyone dealt with this issue before and if so how did you resolve it.

51

J

9 months ago

T

Trindleberry PetsNew Member

Transactions

whats happening to QBO ? since the update... Etsy intregrations not fully working.. fees incorrect

what's going on with Etsy importing sales ? but sticking on " processing " - ever since the new update , its becoming really really frustrating as QBO is now become useless ( doing 2-3 times the work ) this isn't the first time ( I had sales imported that were stuck pressing for 6+ days )  and then its importing all Etsy fees ? which the old version didn't do - and whats worse is its not even the correct fee. for example  1 fee (1.55 )  from a sale today  ( but that sale incurred  £4.65 fee ) so its not even importing the correct amount ) 

251

I am a sole trader using essentials. Not vat registered so do I really need to carry on paying £38+vat when sole trader is £16. Is the difference with paying suppliers?

No text available

81

Why does the app change almost entirely every quarter I log in? In the expenses tab it used to have a search button… why would this be removed? And the filter button GONE

No text available

51

I've been doing my vat return through Quickbooks for about 2 years already and now I'm getting the following error message: "We can’t connect to HMRC right now" . Why?!

I presume it's something to do with needing to give my authorisation for HMRC to deal with Quickbooks perhaps? But why the sudden change? When I click on the link that appears it's an HMRC page for accountants to sign up their clients, which isn't my case. I'm a sole trader. I'm just going round in circles with this... Any help is appreciated - thanks!

141

adam137New Member

Just upgraded from Self employed to simple, missing lots of data, is the transfer instant?

No text available

91

Employees and Payroll

FPS is not submitting?

Have just realised last week's FPS not submitting to HMRC and this week can't be submitted either.

161

How do I make a customer on sole trader app inactive please?

No text available

51

M

9 months ago

D

dzialadesignconsultancy

Employees and Payroll

How do I submit late FPS? I missed the deadline, when I try to file now, it hets rejected by HMRC.

No text available

71

Hi there tax summary it is showing no income for 24/25 even though £14000 paid in invoices. Also 25/26 no expences are showing for depreciation for previous yr

No text available

71

Recently transferred over from Quickbooks Self Employed to Quickbooks Sole Trader, it hasn't transferred over my car expenses, not sure why? Help please

How do I transfer over my travel expenses onto the new sole trader account after being on self employed QB ?

51

YES

131

Reports and Accounting

How can I tag customers with a specific value and later run reports (such as customer balances or sales reports) that only show customers matching that value.

No text available

131

How to send customer statements from app..it doesn't give any option to send statements from app..

No text available

61

Updating transaction didnt update turnover

when ive excluded a transaction in my business account, it hasnt updated my business turnover.

51

G

9 months ago

X

xnatasha_snowden1990x

Banking

Several times this week I have had to re link my Monzo bank account. I had previously seen that it had expired so I re linked the account. But now I’m doing it daily?

Using the app I realised I can not link invoices to the customer. I’ve signed in using web browser and it’s now saying I have to re link my bank account. I’ve several emails to say that it has been re linked. But every time i re use it I have to do it all again

41

Have other companies been experiencing problems with HMRC rejecting FPS submissions generated by QuickBooks Payroll?

No changes have been made on our side but HMRC won't accept our FPS submission. The Government Gateway details are correct so something is wrong with the format or content of the FPS generated by QB Payroll.

331

how to transfer customer accounts from original qbo to new qbo

Our company is changing tax payer id number and name.  We need to start a new qbo but need to transfer all customer data including invoices. how do I do that 

212

I first subscribed 2 days ago to witch ur stated the first month/payement would be 1.99£ little do I know when I pay they made me spend the full 19£

No text available

71

I want to cancel a subscription and not transfer the licence to the client

The client is no longer in business, never paid me. I have downloaded the data and I want to cancel the subscription but the only option I have is to transfer which the client does not want. What do I do?

61

Why does Quickbook ignore the rules I set up?

Quickbboks has attached some 'rules' to transactions that are not incoluded and ognored ones that are

111

delete vat return or unfile for a return that has been filed but I dont think it has been submitted to HMRC becuase I was never given the submit option -

the unfile action isnt displayed so can you unfile or delete it or confirm if it has been actually submitted to HMRC I also have a second return, I am unable to submit it due to the incorrect dates being selected, however I am unable to amend the dates or delete the return, can you either amend the end date to 28/12/25 or delete the return

161

Can anyone offer any ideas on ways to get Monzo CSVs imported into QuickBooks? When I get to browse and choose the Monzo CSV It can't upload it

No text available

111

S

9 months ago

Show more activity