QuickBooks Q&A (US)

Paying bills and printing checks.  How can I get the memo line to print on checks?

I have multiple cards through Chase bank.  All of them were showing up till I received a new card today.  I created an "account" for this card, but have been unable to link it for transaction sync. When I go to "link" the card the new account is not showing as an option to link to the new account. Not sure if I have to somehow cancel all the links from Chase and reset it up or if there is an easier way to see this one new account . Thanks!

My bank was acquired.  The connection from my bank checking and qb online was interrupted.  In an attempt to reconnect, QB is asking "which accounts do you want to connect?" and lists two accounts.  The account I want to connect is showing on the screen with a prompt box to the right "enter account type" with a down arrow that, when clicked, gives me one choice....an incorrect choice.  I cannot type over it.  When I try with the arrowed pre chosen account type, I then get and error message that says: The account Checking:POS Withdrawal has a parent account that is already connected to a account at one of your banks.  I'm stuck at this point.

We are a service company and have used QBO & GoPayment since 2016.  With a new tech, we have a new QBO problem.  I am unable to make his log-in work to accept payment.None of this information works: https://quickbooks.intuit.com/learn-support/en-us/help-article/manage-users/add-users-quickbooks-payments/L0EYt1K4G_US_en_US?uid=l5n0onrw I have done the following numerous times and while on Glance w/reps from QBO all with the same result:- I have added him through QBO under manage users as a 'take payments only' user.- I have added him through Merchant Services using the invite link.- I have added him through my GoPayment Admin app, as well as through our other Admin account.  Note: Neither my GoPayment App, nor the other Admin's App show any users other than the person who is actually using the app. So once I 'add' him, the only way I know he was possibly added is because he receives an email to accept my invitation.- We have received each email from all of t

No text available

No text available

Hi Team, Instead of DD i have processed the payment through check, could you please let me know how to resolve it.

Hi Team, Instead of DD by mitake i have processed like a check, could you please help me how to resolve it, [PII removed] consultant name

Our customer made an overpayment on an invoice. We refunded the difference amount. My transaction list is as follows: Invoice: Corrected amount of $384.30Payment: Overpayment of $385.20 ($0.90 credit)Refund: $ -0.90Deposit: Overpayment amount $ -385.20Deposit: Refund amount $0.90 I know I am missing a step, but I cannot figure it out. How do I finish this so my customer balance is back at 0?

A warning for QuickBooks Online Payroll Customers QBO Payroll has created two inaccurate transactions in my bank account’s chart of accounts, they do not match the actual bank withdrawals nor the payroll tax payments. In one case, the transaction was initially recorded correctly, and I matched it to the bank feed transaction. 10 days later, "System Administration" edited the transaction amount to an incorrect value. After spending hours with QBO Payroll support, they have refused to correct the issue and instead suggested I hire an accountant to make manual journal entries to reconcile the accounts. How can customers trust a system where transactions can be altered after the fact, making them inaccurate, with no process to review or correct them?

Income is only from homeowner maintenance fees, as this is a condominium association. Expenses are showing correctly as to which fund they are being paid from. Thanks for any help.

No text available

need to change the billing email address on QB account

No text available

I processed payroll yesterday per usual and my direct deposit employees did not receive their direct deposits this morning. Has anyone else had these issues?

My bank login is correct. My bank did update their mobile banking and website, and I can login to both, but cannot update Quickbooks to access the bank feed.

No text available

I use QB DT 2024, and am trying to migrate to online.  When I migrate data, everything in the transactions registers for my bank accounts transfers over EXCEPT the payee (who I received the money from!).  I talked to someone at QB support and they told me this was a "product limitation" but it seems this would be a critical piece of information that should migrate!  The solution offered was to input the payee manually, but I have almost 1500 entries YTD, and over 22,000 historical entries.  No way do I have the time or resources to input manually.  This is, to me, a fatal flaw in the design and implementation.  

The Insurance paid us the market value for a vehicle that was written off. The vehicle had taken all of its depreciation. How do I record this transaction in Quickbooks?

In Quickbooks Enterprise Solutions Accountant 24.0, why are Client Ready Payroll exported Excel reports generating with "EP4A EIN: 00-3000031" in the Header?

how can do?

How to print a invoice statement when it will not print?

I process a payment for customer using their credit card but there's no credit card receipt after payments was completed. Customer did not receive also the receipt via email. Is there a way to get a copy of the receipt (not the invoice)?

Why did I received messages to finish setting up ACH payments so I could receive payments that had been made by my customers?

In "My integrations," the PayPal app only shows "Admin info" and "Pin to list" under the options menu. There's no "Disconnect" or "Settings" available. Audit Log does not record any activity related to the update. The status has remained "Processing" for over 4 days.