QuickBooks Q&A

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Is anyone having QuickBooks Online Payroll submission issues? We use QuickBooks Online Payroll and I've submitted payroll for my organization for 11/15 to be paid on 11/14. The paystubs and payroll reports are available, but nothing is showing up as it should in our QB accounts for our Main Checking account, Wages, Taxes, etc. The amounts for our direct deposits should be listed for 11/14 in our QB 'Main Checking' account, but they are not there. I've never had this information not show up automatically. I've double checked what accounts are supposed to be used with payroll and everything appears to be correct. Any suggestions? Thanks in advance. 

When attempting to run manual payroll the notice for the new overtime rules pops up and results in quickbooks shutting down. I need the fix.

Hey There Folks, I recently have had to close a business credit card account that qbo was linked with due to fraud. The bank has issued me a new credit card number. And now of course, qbo is offering me error messages stating it cannot connect to the old credit card account. My Question is, Do I edit the link to reference the new credit account number? Or Do I create a new link?

Does anyone have suggestions for help in cleaning up a balance sheet?  I started using QuickBooks several years ago and was self-taught for my own business, so things are messy in my files.  I know what I'm doing now, but I really need to get the balance sheets cleaned up so they reflect our current business and I'm not sure how to go about it.  I would love to either hire someone or get some guidance for the three files I have. Any ideas would be greatly appreciated.  Thanks so much!

Hi Team, we received your renewal pricing quote. The current price is $1,069.20, up from $970 last year (~10% increase). Can you connect us with the right person?

My client made a bill pay payment to the wrong vendor. Accordingly there is a "bill payment" to a vendor without a bill associated to it. The true vendor has an open bill still. We are unable to change the bill payment vendor to the correct vendor because it was paid via QBO bill pay. I did a journal entry to debit accounts payable for the correct vendor (put Vendor A in the name field) and credit accounts payable for the incorrect vendor who was paid (put Vendor B in the name field). This cleared out the real vendor's bill. However QBO will NOT allow me to apply the bill payment that was created from QBO bill pay (currently sitting on Vendor B) to the journal entry. As a result we have unapplied cash bill payment expense which can't be removed. Also the incorrect vendor has an overdue item on it's vendor profile and because of the journal entry to A/P an open bill appears within the bill payment system.This is insane, is there anyway to fix this?

I followed the instructions to correct and it does not allow me to make the appropriate correction

I have created a transfer between accounts twice. How do I delete one of them? I have tried to right click from the register (like windows version allows) but no such luck! (MAC2015)

Outlook for Office 2024 does not show up under "SEND FORMS" for QBD Enterprise 24. My users that are still on Office 2019 do show Outlook and utilize it every day.  System requirements do not show Office 2024. Is this a glitch or is Quickbooks truly not supporting the latest Office versions? I need to upgrade them as Office 2019 is no longer support by Microsoft. https://quickbooks.intuit.com/learn-support/en-us/help-article/product-system-requirements/system-requirements-quickbooks-desktop-2024/L3PMFJBjS_US_en_US?iux_intuit_tid=1-698398a6-299d9ee74e1c450c24545f58 Software compatibilityQuickBooks integrates with hundreds of other apps. Here’s a list of the most common apps you can use. You can also find more at the Intuit App Store.Office 2021Office 2019

I have a nightmare situation. I have called the Experts for the past 4 months trying to get it resolved. My client uses Square to capture her POS coffee busines sales. The integration with QBO has created duplicate and triplicate transactions. After clearing out many of the duplicate transactions, there are still about $90k worth of undeposited funds that are completely untrue. Every suggestion and resolution I have been given over the past 4 months has only confounded the issue. This is preventing me from closing the 2025 books for my client. HELP!

I cannot follow the steps to contact support because after step two which is click on contact us while logged in I get an error. something went wrong try refreshing the page. I've cleared my cookies and cash and tried an incognito windows and also try it on different browsers and  different devices. nothing. is there another way cuz I need to get W-2 corrected for payroll automated SSN.

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Under the Report Center, I have memorized reports that I send weekly. Clicking Email, Send as PDF, there is a TO box for email addresses.  It has a drill-down arrow, but nothing shows in it.  I would think it should pull email addresses save from some file somewhere.I have saved Customers' Main Email address under the Customer tab.So, I have to go to Customers, and Ctrl+C an email address then go back to Send Email and Ctrl+V.Is this box supposed to show Customer email addresses?  CC and BCC do not have the drill-down button.It would be very useful to see saved email addresses on the box where you have to type them in everytime. 

I need to connect 4 bank accounts and 2 LLC could I do it in my current plan or should I change my plan?

I can NOT get my payroll checks to print correctly.  I have QB approved checks. Every single other check I print is correct, but not the payroll checks. The name is printed over part of the "Pay to the Order of" portion and the amount is way too far away from the dollar sign. I have picked every single choice offered in the alignment settings, but every single choice I make is incorrect. How can I fix this?

I tried to switch to annual billing. On the preview, it says I will only be charged €177.74, but when I clicked the button, it's asking for €398.17. What's going on?

Hi I tried to switch to annual billing. On the preview, it says I will only be charged €177.74, but when I clicked the button, it's asking for €398.17. Anyone knows what's happening? Bug?

I am required to use a 10 digit PIN to file IRS tax formApparently I have one but cannot find/remember itEFTPS says to call the IRSThe IRS doesn't answer because the government is closed (!?!)I submit for a new one but got rejected because I already have oneCan someone PLEASE help me and make this madness STOP

Can I purge company data and start over in QBO?

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I tried to switch to annual billing. On the preview, it says I will only be charged €177.74, but when I clicked the button, it's asking for €398.17. What's going on (Sorry I posted multiple times. When it asked me to pick a product before posting, it just refreshed my page and removed the attachment)

Can not get the original w3 to print

Firstly, I did not "add" the qualified overtime pay type (this was not an option in the dropdowns, so it must have been added by QuickBooks). When I processed this week's pay, I see the "warning" about needing the Qualified Overtime Tracking (see note above).  The employee's pay stub shows the qualified overtime for the week, but does not include any of the overtime paid in the previous 2 pays, meaning the YTD is incorrect. How do I adjust the balance to reflect the overtime from 2026 pay 1 and 2?

We switched from windows 10 to windows 11 and now fixed asset manager isn't working.  It prompts me to either restore a client, transfer a client or create new client.  Our IT guy tried to fix it but couldn't.  He had an old backup from 2024 and it wouldn't load.  He said something about it had to be restored using an older version of QB?  I don't know.  When I try and call QB they don't support it since fixed asset manager is a 3rd party software add on.  Anyone else run into this issue?  Any ideas?