QuickBooks Q&A

I have completed all these steps. This is not the answer. Why does it continue to happen?

Is anyone else having an issue with QuickBooks not following up? When I signed up I was given a contact. They never responded after multiple emails/outreach over a year. Meanwhile, I was reaching out via the chat system and the help line. I spoke with many customer service representatives. All of them promised follow up and outreach. None of them followed through. What is everyone else doing to get recompense from Quickbooks and the attention they deserve? My account is charged on time every month yet I don't get half the services I was promised. Truly, this is the worst company I have ever had the displeasure of working with. I'd rather spend my day at the bank.

My bank is no longer providing QBO files, instead when I download my bank transaction data it is a QFX file.  How do I get this information into my Quickbooks? I tried an online converter and when I try to import the new QBO file it just crashes Quickbooks.

I have an invoice that says "sent". But it is intentionally never sent through QBO so I know it hasn't gone out through QBO.

I have desktop accountants version 2024. It won't let me map 1099s. Says my clients version does not support. What is this issue. I have the most current version.

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I noticed that with QBO, I am able to create a sandbox company for free, but I had to get a 30 day trial in order to view and test data from within QuickBooks itself. I need to also test payments, which requires a higher tier version of QBO. Do I have to purchase this just for testing a sandbox company?

I have taken a Paymentshub bank deposit and categized into donation and Paymentshub fee. When I select the Paymentshub bank deposit a second time, find instead of matching with the incoming Paymentshub deposit, Quickbooks has added donation and Paymentshub fee as needing a different deposit (Add funds to this deposit). How do I fix this?  

I accidentally added another vehicle profile. It won’t let me delete it.

I do books for multiple restaurants. The first one I completed the W-2's on gave me a MI-W2 zip file. My second one did not. How do I file the Michigan W-2 online

I have an issue downloading or printing invoices with logos and custom colors. I also seem to be missing the top navigation bar. For the invoices there is a review and send button which ive pressed a ton trying to get it complete. It will never complete after filling in ssn and business information correctly. I have cleared cache and cookies and tried ignotio and multiple browsers. The issue is present everywhere, very clearly a quickbooks issue and not a me issue. Would like this resolved especially because i sat on the phone for 2 hours and am paying for a service that doesnt work properly. Seems like if you try to sell a product for its functionality you should make sure that functionality works properly for your customers....    

I have QBO plus. The “No, I print by myself” option to print 1099 gives the pdf output unaligned to the paper form. 

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an application error has occurred while processing your request. I got this message. How can I save my invoice without this message?

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Anytime I have a customer pay with a credit card, there is a negative deposit amount on their profile. This doesn’t happen with cash or check so this makes me think I am matching or labeling something wrong. I tried to call QuickBooks help line and they just said it looks ok that’s the way it is. Having a negative on an account just doesn’t seem right to me. Any thoughts?

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How do I check the box for retirement plan on the W2?

I need to run a bonus payroll with the ability to enter the taxes manually.

I have put in the date filters correctly

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