QuickBooks Q&A

Our company recently had an issue with fraudulent charges, resulting in several regular payments being returned. We pay many of our web-related charges through our PayPal account, and the money is automatically transferred from our bank to PayPal. Due to the fraud, a couple of those automatic transfers to PayPal have now been returned as ACH reversals. We use the PayPal Connector app and don't enter bills for the payments paid out of PayPal. I have no idea how to fix my PayPal account. My bank records every retry and return payment attempt, and my PayPal statement does not match what the bank shows. Can anyone suggest a fix for this mess?

I realized my routing on my quickbooks is incorrect, so I was told I needs to delete the checking account and delete the transactions in order to make the correction to my checking account.  The reason is I was trying to upload my pdf to qbdt file and it will not allow me to because the routing number is wrong.  It has the dummy number in there. So, how do I delete my transactions as well and can I make a copy beforehand to let me know where I put these items?  

nifty

Reactivate my account

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I repeatedly invoice certain clients for the same list of services, so I use "duplicate invoice" to start the new invoice each time, and modify that accordingly. Since last week, the duplicate invoice function creates a new invoice that only has a single item from the previous invoice, regardless of how many items were in that invoice. I have tried logging in from multiple browsers (safari, chrome) and restarted the browsers as well as the computer, without any effect. This issue appeared last year at some point, and then resolved itself a while later, but it has not resolved itself this time.

Tomorrow is our first paydate, and I didn't realize that QB withdraws tax liabilities and uses that money until the tax payment is due, right?

When I add to opening Balance of Bank Than Show me to This Comment "These books are closed. Go to QuickBooks online from your browser to edit the transaction." Please

Cannot figure out how to get the toggle to show up. very frustrating

I have some old inventory items that show a value - although there are 0 items in inventory.  Any idea how to clear these values IN THE CURRENT YEAR?They are mostly under 5 cents and clearly off due to rounding, but there are a ton of them.  I don't want to do a GJE as previously suggested as these values are attached to items.  

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I apparently chose only to look at this year's transactions, but I would like to pull last year's transactions from my bank as well.

One of my accounts receivable has a negative balance.  I just put in invoices and payments as usual.  Also, my Undeposited Funds account has a $3K balance.  I don't understand why any of this has happened!

Hello, I received a payment of $8,894.00 from ACM Remodeling Co. on October 10, 2025 via QuickBooks Payments (Credit Card ending in 8735). The payment shows as Paid and Processed in my QuickBooks account, but the amount has not been deposited into my linked business bank account (Bank of America - ending in 2647). Could you please check the current deposit status and let me know if there's any issue delaying the transfer? Payment ID: [removed] I rely on QuickBooks Payments for my business, so I would really appreciate an urgent update. Thank you!

Hello, I received a payment of $8,894.00 from ACM Remodeling Co. on October 10, 2025 via QuickBooks Payments (Credit Card ending in 8735). The payment shows as Paid and Processed in my QuickBooks account, but the amount has not been deposited into my linked business bank account (Bank of America - ending in 2647). Could you please check the current deposit status and let me know if there's any issue delaying the transfer? [Removed PII] I rely on QuickBooks Payments for my business, so I would really appreciate an urgent update. Thank you!

I'm wondering if I have settings messed up. I go to update my chase accounts, everything seems to work fine, then it takes me to a screen to choose a different name for accounts and whether they're business or personal or mixed, and I get an error. Then no transactions appear.

How can I change the width of columns in a statement of activity ReportRaúl?

Has anyone converted to QuickBooks Desktop from QuickBooks Online?

After this latest home page update, the bold line in the checking account that showed future transactions is gone. Did they delete that function?

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Quickbooks online: Bank transaction matching for PayPal bank fails with this error message: "Unexpected Internal Error. (-30000)". The screen even started to flicker for a while. The bank transactions for review did find the correct matches. The error happens when I click the "Match" action. I have cleared browser cache, used other browser, used anonymous browser window, but each time this error occurs.

How can I get access to edit my account and settings tab do i need permission from my administrator?

Como me informaron que el plazo es de hasta 5 días hábiles, ¿podrían confirmar si todavía está dentro del plazo y si el depósito será liberado hoy?