QuickBooks Q&A

Instant transfer services has been stopped for my account

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We got a refund from a series of fraudulent transactions all in one months statement.  Quickbooks Online did not bring any of them into the account. 

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I am trying to run a sales by item summary and no data is showing up on the report.  what am I doing wrong?

So how many companies been in business for a few years then switch over to QB processing, just to have all your clients payments get voided and not processed? Then spend countless hours talking to moron support agents that don't know what to do or they want to blame the bank or the person card? I am so sick of dealing with crap companies!!!!!

I have 3 W2s that need correction. I called on Jan 26, Feb 10 and 20. Each time an open ticket was started, never got a call back, the tickets haven’t even been assigned yet. The gal I talked with on the 20th said she’d expedite it. I am filing taxes for our corporation and need to have them post marked by March 2nd. The correct had to do with not having commodity wages listed or Shareholders Health Insurance. 

I created two paychecks for an employee who became an owner on January 1.  I neglected to change their health insurance on their paycheck to S Corp Medical Insurance. It still has Health Insurance (company paid). The amount stays the same - I simply need to change the name of the account to show the S Corp medical. If I edit the two checks, what else do I have to do after that?  Anything?

I’m trying to categorize a currency transfer in QuickBooks Online from my Wise (TransferWise) account, where I converted EUR to GBP (EUR balance → GBP balance within my own Wise account).QuickBooks will not let me record this as a transfer in any way. When I try to categorize it from the bank feed, it forces me to choose an expense category. If I try to use a transfer or select the GBP account, I get currency mismatch errors. I also tried creating a manual transfer, but it still won’t allow a direct EUR → GBP transfer.This is not a payment to a vendor — it’s simply moving money between my own EUR and GBP Wise balances, with a conversion fee included.How should this type of foreign currency conversion between my own accounts be recorded correctly in QuickBooks Online?

In QB Payroll Online, my account says "We need more info to pay and file your taxes." It shows that there is still a required action — adding Inutit as a Third Party Agent with the Maryland Unemployment Insurance Fund. But I already followed QB's instructions and successfully added Intuit in my account with the MD UI Fund. How do I indicate this in QB, so that it will automatically file my payroll taxes before the end of the month deadline? Thanks!

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Is anyone having this problem? My sales tax settings got turned off in quickbooks online and when i go to turn sales tax on. i go through the steps and then i get an error message. 

Good day,  Recently installed QB Enterprise 24 on a new computer, and I am unable to send anything via email. When I go to send a PO or invoice, I get the following error- Unable to SendQuickBooks was unable to send your form for the following reason:We've encountered an internal error. Try again. Emailing works on all the other computers. On the new one, we have run the tool hub, QuickBooks has been updated, and QuickBooks e-mail is selected under preferences.

I filled out thePayment Card Industry (PCI)Data Security StandardSelf-Assessment Questionnaire Aand Attestation of ComplianceWhere  do I submit this to Quickbooks?

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I have reported to QuickBooks that we are a non profit organization but they are still taxing us.  How do I fix this?

I go to active my pin number, I put the number in the it ask for a code number to verify.Then it says wrong number put a different number.So I do it comes back saying the same thing

How do I disable or Turn Off the Intuit Intelligence SideBar? It pops up every time I open an invoice, and in order to do any work at all I have to close it Every. Single. Time. This in neither ideal nor efficient, and frankly, it's wasting my time. If I have to fight through an annoying feature I did not ask for and DO NOT WANT, then there's really no reason to stay with the platform. I need an invoicing and bookkeeping solution that works WITH me, not AGAINST me. My industry offers tons of custom options, and Ya'll have raised the prices to the point that other platforms have started to look appealing. Please tell me how to kill this annoying, unnecessary feature. Or at least assure me (and others like me) that someone is working on a solution. 

Hello! My small business has a few contractors which we pay through our bank and not through quickbooks payroll. How can i record tips from clients that we give to our contractors. We currently use "Banking - Write Checks to record payments for them. Please advise. I am assuming setting up a chart of accounts - other current liability - but am unsure of the tax-line mapping and how to make it simple to record. Any advise would be great!

But it says account it on hold

The dashboard only allows for selecting data for this year or last year (2025).

has anyone used quickbooks to keep track of electronic equipment?