QuickBooks Q&A

The instructions say that the exams to become a ProAdvisor are "open book". Where is the book??

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As I was entering my beginning balances I used the wrong amount in my retained earnings. How can I change this?

When I run the Balance Sheet or P&L in the reports module, everything on the screen looks great.  I can print to pdf no problem.  When I print to excel, the downloaded report shows all amounts as zero.  When I look in the actual cell, there is a number.  To SEE the number, I have to copy/paste in the sale cells.  When I paste the numbers back to where they were copied from, the amounts populate just fine.  Here is what I have looked at so far: Excel:  The cell formats are correct, and don't change after pasting.  QB:  Used different browsers, cleared cache.   Anyone else have this issue?  Its easily fixed, just WEIRD.    

How do you record in QB Desktop a fixed asset account as well as an opening balance for a long-term liability account in the following scenario....Boss purchased brand new work truck cost with options of $96,453.99Trade in allowance $47,294.10 & manufacturer rebate of $1,000Taxes and fees are additional $2,374.10Balance Due/Total amount Financed $50,533.99Please help by explaining the steps and process as if you are explaining to someone with very little QB experience (because you are lol)    

i need to taljk to some one set up ne ne w emp

We recently had an ACH payment that was cancelled and the customer picked up the non-paid for item before we were able to verify the ACH was cancelled. This was an act of crime and we are currently working with our local law enforcement to gather information about the individual. The local law enforcement is asking for the bank account information that was used to process this fraudulent ACH. I called into quickbooks but there was not much help. How can we acquire the bank account and routing numbers of this transaction. Again, it was an ACH payment on a recent invoice we created.

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How should we record refunds paid back to us either be ach or to a bank debit card?

I see where I can request 30% due per line item in my estimate. However, my clients would like to see how much they have been invoiced previously per item. Currently, the summary only shows how much the full prior invoiced amounts were. Any help?

How do I match a bank withdrawal in QuickBooks online that is a both a deposit and payment?Basically, I had a withdrawal from my bank account. The negative amount actually is three different items. One refund and two invoices being paid. I cannot seem to figure out how to properly match this to the proper items within QBO.I have gone into the transaction and "split" it but I cannot apply the fund to the invoices being paid. If I go into the invoice and "receive payment" QBO thinks I am going paid twice and my numbers are off.  

In QBs Enterprise we created a Sales transaction report that we were able to add the Customer Bill To State and Ship to State for each transaction. We are trying to duplicate this in QBO after migrating to QBO, but the fields done always show the same information. Is this a migration issue?

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When will this be fixed?

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I'm using iOS

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One of my contractor's personal banking information was changed to a different bank and account. This not only affects current payments, but the hack says we have historically paid him at this other bank. I suspect this is an internal QBO fraud situation. But I do not know how to report.

Can I get my money fast to my bank

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Hello Community,we want to use the shipping manager in Quickbooks Desktop Enterprise.We have never used the Shipping Manager. Now we would like to integrate UPS.After we have accepted the terms and conditions and entered all our data, the error message appears:Oops! Something went wrong...Account registration failedPostalCode and/or CountryCode input does not match those associated with the AccountNumber [9570103 The Postalcode and the account number definitely match. We have also tried it with our second account. It doesn't work with that either.Do you have any tips for us on how we can solve this problem?Thank you very much for your help!

Hello,Three weeks ago my QB desktop pro plus 2024 started moving very slowly. It takes about 6 minutes to start up before I can do anything at all in it. Certain actions (like hitting F2 for product information, or sending paystubs by email, etc.) will take many minutes to happen. Or they take so long that I have to force quit to start over.I've called support three times, each time after I was unable to end paystubs. The first time I was told I didn't have enough storage or enough ram. Without making any changes, I tried sending the emails again and they sent. I cleaned up my computer and created 25G of storage, then I bought and installed 48G of RAM.This didn't fix the performance issues. I called again when my emailed pay stubs wouldn't send the next week. I told him about my previous call and the fixes I had made. I let him know I was also still having performance issues. I was told there was an incorrect setting in my network settings and that he had fixed the problem an