QuickBooks Q&A

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credit card payments via phone

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We are using Quickbooks Enterprise Manufacturing & Wholesale 24.0 and occasionally we are seeing bills delink from purchase orders which causes the purchase order to reopen. Is anyone else experiencing this? if so, have you been able to figure out why its happening or come up with a solution?

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Budget view shows current year data as reference data. I then make adjustments to next years budget. I can see it online. However, when I extract it to excel I lose the reference data for a side by side comparison.

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How can I get an employee to be able to clock in on Tsheets is he is already there as a subcontractor?

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two days ago I activated my Galaxy S23 Ultra.now my Quickbooks apps freezes on a welcome page. Yesterday I was on the phone with Quickbooks four separate times for a total of three hours. Finally the last girl said there's an upgrade problem and we don't know when it's going to be fixed.. a solution was use the Internet website on my phone. I suspect this is not true. As the first three associates did not say anything about an upgrade.is anyone else having a problem with their Galaxy S23 Ultra and the mobile app?

Dear Team, I need help. I had to move my QB for mac 2021 application over to a new drive after my macbook crashed during a failed OS update.When I open the software and the company, I see my users that I have setup but whn I try to enter my password the dialog box just shakes as in "wrong password" I have tried: 1. Restoring from backup - gives me an error saying "The Disk Image backup file could not be mounted. Either no valid password was supplied or the file is not in the right format."2. Forgot password - code sent to email is not accepted.3. I am able to open the sample company successfully. Can someone help please. Regards, Randall 

I am using quickbooks online not desktop version. I also need to advise on how to correct every employee's missing accrual for months.

I'm trying to pay a vendor, they sent me a link to the online invoice so I could pay them.  I filled out the details (business checking, rtg number, acc number) and it threw the errorPayment declined.  Your payment method was declined. Please use another method or try again.I checked with my bank (Bank Of America) and they say there are no restrictions on the account that would cause this.  I then tried to pay with an old PNC bank account and the payment went through fine.  How can I get more details on the error?  The error shown on the website is less than helpful and I need to resolve this before I can close the old account.  Any ideas greatly appreciated.

I pay one of my vendors weekly by direct deposit. Once I send it, the Bill Pmt-Check shows up in PAY BILLS under vendor. Today my AP person accidently printed a non-negotiable check for this vendor when she printed checks. She didn't think she marked the vendor to be paid.How do I   1) not have this direct deposit vendor show up under vendor pay bills when already paid?                  2) set the default to NOT print later with the check when paid by direct deposit?Thank you for any insight.

I AM WONDERING WHAT DATES THEY ARE FILTERING BY WHEN USING CUSTOM DATES FOR THE "INVOICE LIST BY DATE" REPORT?

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I need to address an error code (155}) that is why I can't seem to download credit card transactions. I'm trying to download transactions. Can you help?

 I am using Quickboks Desktop Pro 2020. All of a suddent, Quickbooks is printing every check twice. I am using voucher checks. Any idea why andhow to fix it?

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My customer has 2 locations with different tax rates. A migrated invoice from QB Desktop needs to be split in two, since QB Desktop supports multi tax (2 tax rates or more on one invoice), but QB online does not support multi tax and the taxes cannot be calculated correctly or at all since the multi tax is zero, and QB Desktop calculates each tax rate from a line on the invoice.

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Is it possible to leave the Ship Date blank on a customer invoice?